the need for a digital footprint

every business person needs an online profile

The need for a digital footprint
Everyone needs a personal description on the Internet

Once upon a time business reputations were spread through local taverns, guilds and market squares.

There was only one thing worse for a local merchant than having a bad reputation and that was having no community profile at all, if the townsfolk didn’t know who a merchant or professional was, their business would simply have no customers.

In modern times, the Internet is the town square and our customers and colleagues expect they can find our backgrounds and profiles on the web. All business people — individual staff members, managers, owners or founders — need something on the web to establish their credibility.

So an online presence, a digital footprint if you will, ranging from a basic profile in your company’s website through to an elaborate personal website, is now essential for all business people.

A good online start for most people is LinkedIn, which at its most basic is like a ready made online CV listing your work history, achievements and qualifications.

Enhancing LinkedIn’s value is the recommendation function where you can publicly thank colleagues for their good work and they can do likewise to you. These become instant professional references on view to the world.

The most powerful part of LinkedIn though lies in the social networking aspect. When you look at someone’s profile the service lists everyone connected to them and, most importantly, what connections they have in common with you. This is a great way of establishing an individual’s bona fides in an industry.

Social networks tend to reward frequent updates, while most business people don’t have time to update them, it is worthwhile keeping recent appointments and qualifications up to date so people checking you out have the latest details.

There are downsides with our digital footprint, we have to be careful about what we say online as inappropriate comments do get noticed and we are held accountable.

Privacy issues are always an issue for what you post online so don’t post family details on the public Internet or add anything you wouldn’t want broadcast next to your photo on the six o’clock news.

Just as we’ve previously said that web pages are today’s shopfront, the net is also becoming our business card. Just as we need business cards, we also need that digital footprint.

Even if you don’t want to put your details on a service like LinkedIn, make sure you at least have an up to date personal profile on your company website.

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Author: Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

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