Email remains the most important business tech tool

Email remains the unchallenged king of the workplace

Email remains the most important communications tool for workers observes the Pew Research Project’s survey of technology’s impact on the workplace.

Based on a survey of 1066 US adult internet users last september the survey found nearly two thirds of the working respondents described email as their most important communications tool.

Despite the attempts of some companies to kill email, it seems like the service is as much an important part of business life as ever. Whether it remains so in the future as new generations enter the workforce and social messaging tools become more available is a question we’ll be exploring over the next year.

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Author: Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

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