Travel review – Air New Zealand Economy Skycouch

Air New Zealand’s economy skycouch service is good for couples and families

One unique option offered by Air New Zealand is the SkyCouch, an option where economy passengers can buy adjacent seats for extra space on long haul flights aimed at giving families and couples to stretch out.

By luck, I got the opportunity of doing an impromptu review of the Skycouch on the 12 hour NZ7 route between San Francisco and Auckland where I had an entire economy row to myself.

The service is the standard Air New Zealand economy service and, while it’s friendly, the cabin crew can be a bit slow with drinks, I suspect this because of the number of attendants in Premium Economy and it’s a problem when you like to keep hydrated on a long flight.

Given Air New Zealand don’t use the middle galley on there 777-300 services, it may be easier for crew and passengers if some soft drinks, water and snacks were left out during the flight.

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The notable difference with the Skycouch services is the set of three extension belts, one cutely named the ‘cuddle belt’ given out before takeoff. The cuddle belt itself connects to a loop under the seat in front, this lets passengers lie flat across the three or four seats.

Once set up, families or couples can buckle up across a row and don’t need to return to the seated position if there’s turbulence. If you’re using a blanket a it’s best to have the straps over the top as the crew will wake you if they can’t see you’re stapped in.

While it’s great to be able to lie down and stretch out in economy, there are some downsides to be aware of before paying the extra for a Skycouch.

Unlike business class, the seats aren’t designed for lying on. As consequence the contours mean the lie flat is a bumpy experience while climbing in and out of the row is awkward. I managed to tangle myself up twice in my headset cord.

Another complication are the seat buckles, again these aren’t designed for people lying over them so they can get uncomfortable, organising them so they don’t dig int requires looping them over the armrest so they are out of the way.

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Probably the biggest drawback is for someone of six foot, the three seats mean sleeping with legs folded. Having them hanging out into the aisle is a safety risk and will almost certainly result in a painful accident with a fellow passenger, cabin attendant or catering trolley. I found over time by back started to hurt.

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Lying flat though did work, I got six hours solid sleep however I suspect that given the legroom on Air New Zealand economy is adequate I may have slept almost as well sitting.

For families, couples and even pairs of budget conscious business travellers the Skycouch is a good buy offering extra space to spread out and use. For those with the dubious blessing of travelling with small children the added utility could be a sanity saver.

For those wanting a lie flat bed at a price considerably less than a business class ticket, this probably won’t work. If that’s your intention it’s probably better to save the money and use the savings to travel a day early and book a nice hotel on arrival.

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Author: Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

7 thoughts on “Travel review – Air New Zealand Economy Skycouch”

  1. This is not a very good review. The author is reviewing a row of three seats, not a skycouch. The skycouch comes with a mattress across the seats to iron out the bumps.

    1. It sounds as though a couple needs to buy two skycouches, hopefully one behind the other (or across the aisle from one another); I assume two can’t lie together. What are the arrangements for sitting: would one be sitting on the “mattress”?
      A clearer description would be helpful

      1. I understand that a couple may purchase a Skycouch row to share (two bodies in three seats, making lying down VERY snug), or a couple may opt to purchase two Skycouch sets (two bodies in two rows of three seats.)

        You pay for what you want.

  2. We purchased a SkyCouch for long haul flight. On boarding the plane we discovered our extra seat had been sold. We weren’t the only family this happened to. After reshuffling by a stressed crew we managed to have our SkyCouch seats. Unfortunately, we weren’t given the special seat belts until well into our flight and the cabin was dark. We were NEVER given a mattress either. Total waste of money for a couple. The family behind us purchased 2 rows of SkyCouch seats – one adult and one small child per row. Once their issue of having their spare seats sold was sorted, I believe it was a good way for them to fly.

  3. Skycouch is USELESS – As soon as the people in front recline their seats back you are squashed. Ridiculous and I paid a whole lot more for a terrible experience.

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