Author: Paul Wallbank

  • Open sourcing the IoT

    Open sourcing the IoT

    With vendors shutting down connected devices and restricting data feeds, customers demanding open source software and open standards may be essential to safeguard against companies misusing their power over the IoT.

    Last night I had dinner with a group of executives from US telco CenturyLink. During the the evening, conversation turned to the use of US and Chinese routers and the risks of government mandated backdoors in both countries’ equipment.

    My thought during that conversation is concerns about software backdoors are a compelling argument for these devices to run open source software, making it harder – although not impossible – for hidden nasties harder to be built into systems.

    Google Nest becomes evil

    Overnight that argument for open source became stronger in my mind with the news Google Nest were to shut down the Revolv home automation hubs the company bought two years ago.

    Google aren’t just stopping support for these devices, they are going to render them useless to their owners. It’s a remarkable move that undermines any confidence customers can have in Google’s hardware offerings.

    While Revolv isn’t the first and will be far from the last Internet of Things device to be abandoned by its vendor, its fate indicates the importance of keeping as much of the ecosystem as open as possible – the less vendor lock there is, the less hostage you are to rapacious manufactures.

    Locked out of the subscription economy

    As we’ve seen with Amazon in the past, the ‘subscription economy opens users to the risk they can be locked out of their data or purchased apps. Now we’re seeing how vendors can lock users out of the products entirely.

    With connected cars and homes now becoming common, this is something that should concern buyers. As we see everything from door locks to smoke detectors and kettles being connected to the Internet of Things, the risk of being at the mercy of an unreasonable vendor or malfunctioning software becomes greater.

    At least with an open source model, it’s easier to build workarounds when faced with an uncooperative supplier and, in a world full of poorly designed IoT products, it’s possible for the community to review the software and understand its bugs.

    The security aspect of open platforms is also critical for the IoT as we’re already seeing a plethora of unpatched devices where vendors have long lost interest in supporting the older products.

    Open interoperation

    More importantly, open platforms make it easier for devices to work together, something that is critical in connected buildings or industries. At the moment the IoT is a mish mash of competing standards and formats.

    Over time it won’t be surprising to see the market demanding more open source applications and data feeds – indeed we’re seeing this happen with artificial intelligence platforms – the proprietary model brings in too many risks and makes the IoT far more complex.

    While open source software won’t solve problems such as APIs and data feeds being closed or changed, it does give more power back to users and communities. It’s not hard to understand why vendors though would resist these moves.

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  • Can diversity defeat vendor lock in?

    Can diversity defeat vendor lock in?

    Does the sheer range of vendors selling connected products mean the Internet of Things cannot be siloed? Esmeralda Swartz, VP of Marketing Enterprise and Cloud at Ericsson, believes the flood of devices entering the market place will keep IoT standards open.

    Swartz spoke to Decoding the New Economy during her Sydney visit last month where she laid out Ericsson’s vision of the connected city.

    One of the aspects marking Swartz’s and Ericsson’s view of the smartcity evolution is that for a connected community to succeed is that there needs to be a mix of large corporations, startups, community groups and government agencies working together.

    That view is different from most smartcity advocates’ views which are either top down with the technologies being implemented by governments or bottom up with adoption being driven by startups.

    Community groups are usually overlooked in the smartcity discussion so it’s refreshing, and possibly more democratic, to hear them being included in the conversation.

    One area that isn’t missed in the smartcity discussion is security, something Swartz agrees with.

    “With the IoT the attack surface expands exponentially,” Swartz says. “Security needs to be built into every layer at both the application and device levels.”

    Along with privacy, standards are the other issue challenging the smartcities movement and Swartz is more relaxed saying, “the diversity of devices means it is hard to achieve vendor lock-in.”

    “The nature of all these things that can be connected means you can’t connect all the layers without the connections being open.”

    As we’re seeing in everything from cars to smart rice cookers, the race is on to lock consumers, businesses and communities into platforms. Many of the vendors are creating their own platforms to lock customers into their walled gardens.

    If Swartz is right, then the market will defeat the vendors’ attempts to lock users onto their platform. That does seem though to be high risk for customers who may find themselves stuck in the grip of one standard or company.

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  • Building the internet of rice cookers

    Building the internet of rice cookers

    Are domestic appliances the next wave of connected devices? Chinese smartphone manufacturer Xiaomi hopes so.

    Xiaomi is best known for its cheap smartphones aimed at third world markets and the company’s move into connected kitchen devices marks an expansion into broader areas.

    Smartphones being the centre of Xiaomi’s product offerings seems to be the common factor in the expanded range of devices, with the company hoping their ecosystem will be a compelling point of difference in a crowded market.

    The idea the smartphone will be the centre of people’s connected lifestyles isn’t new but Xiaomi’s bet on low margin home appliances to drive smartphone sales and subscriptions to cloud services seems a brave move.

    It may work however, the business models of tomorrow look improbable today.

     

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  • BlackBerry and the transition effect

    BlackBerry and the transition effect

    Three months ago this site speculated if BlackBerry had shipped their last smartphone with the Android based Priv handset.

    Yesterday BlackBerry announced disappointing sales of the Priv in their latest quarterly financial report, so things aren’t looking good for the company’s hardware business.

    It looks like BlackBerry is a great example of a transition effect  where a product, occupation or business has a brief period of success as an industry changes before being rendered obsolete by those same forces.

    The need for executives to access their emails on mobile devices was the reason for BlackBerry’s success so when the iPhone recast the definition of the smartphone and included email as a standard feature of the device, the reason for BlackBerry handsets existing evaporated.

    In many respects, BlackBerry are the perfect example of a disruptor being disrupted.

    BlackBerry’s hope to remain a stand alone company lies in the security software and services space, a field where management have been investing heavily in recent years. How well they travel will depend now on how quickly they can jettison old business ideas.

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  • Microsoft and the AI future

    Microsoft and the AI future

    Despite the embarrassment of their foul mouthed racist bot, Microsoft are pressing on with a move into artificial intelligence.

    Ahead of this week’s Launch event in San Francisco, Microsoft’s CEO Satya Nadella laid out his vision for the company’s Artificial Intelligence efforts in describing a range of ‘bots’ that carry out small tasks.

    Bloomberg tagged Nadella’s vision as ‘the spawn of clippy’, referring to the incredibly irritating help assistant Microsoft included with Office 97.

    Tech site The Register parodied Clippy mercilessly in their short lived IT comedy program Salmon Days, as shown in this not safe for work trailer. While The Reg staff were brutal in their language and treatment of Clippy, most Microsoft Office users at the time shared their feelings.

    While Clippy may be making a comeback at Microsoft, albeit in a less irritating form, other companies are moving ahead with AI in the workplace.

    Robot manufacturer Fanuc showed off their self learning machine a few weeks ago which shows just how deeply AI is embedding itself in industry. Already there are many AI apps in software like Facebook’s algorithm and Google’s search functions with the search engine’s engineers acknowledging they aren’t quite sure what the robots are up to.

    For organisations dealing with massive amounts of data, artificial intelligence based programs are going to be essential in dealing with unexpected or fast moving events. Those programs will also affect a lot of occupations we currently think are immune from workplace automation.

     

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