Author: Paul Wallbank

  • Paul Krugman and the era of Bad Ideas

    Paul Krugman and the era of Bad Ideas

    We live in a time where lessons of the past have been unlearned and being right about events does not necessarily mean you will be vindicated, said Nobel Laureate and New York Times writer Paul Krugman in a Festival of Dangerous Ideas event at the Sydney Opera House last night.

    Krugman’s talk was on how bad ideas in economics have taken hold and are difficult to shake, the reason being in his view because, as the economist John Stuart Mill said to Parliament in 1866, “although it is not true that all conservatives are stupid people, it is true that most stupid people are conservative.”

    A refusal to admit errors

    One of the notable aspects of today’s age of bad ideas is how those who proven wrong refuse to admit their errors with Krugman citing the 2010 public letter signed by 23 prominent academics, economists and money managers to Federal Reserve chairman Ben Bernanke warning Quantitative Easing would unleash inflation.

    They were wrong but when 9 of the 23 signatories were interviewed by Bloomberg Business last year, not one of them would admit they were mistaken.

    For Krugman, it seemed hard to hide his exasperation with these people as he explained, “If you took at all seriously what is taught in economic textbooks then where we are is not surprising” and pointed out anyone who had studied the Great Depression and Japan’s lost decades could see how events were going going to transpire.

    Defeating half baked ideologies

    What Krugman didn’t discuss during the session was how did we get to a state where many of our political, business and community leaders outright reject the lessons of history and established knowledge, preferring instead often half baked ideologies.

    A half century ago, things were different. Ayn Rand’s first television interview with Mike Wallace in 1959 illustrates the prevailing mindset among America’s elites. Wallace is taken aback at Ayn Rand’s philosophy of the individual’s desires and needs above all.


    For Wallace’s generation that had been through the Great Depression and World War II, the importance of collective effort in an industrial society were well understood. In just over a decade, the US would successfully put a man on the moon and the rise of Silicon Valley and today’s tech industry were results of that effort.

    Today it’s hard to see that sort of communal effort in the face of self interest and wilful, if often profitable, ignorance. For Krugman, his advice for those wanting to push back against this prevailing attitude is not to be too polite and keep in mind that satire and sarcasm are necessities in today’s world.

    Being an informed citizen

    For those pushing back, facts and research are critical, and Krugman advised one of the audience questioners who was despairing about the quality of information available in the media that the ability to be an informed citizen is greater than ever before.

    Krugman’s talk covered many of the Bad Ideas that have got our economy and institutions to where they are today, the challenge for today’s generations is to overcome the narrow, half baked ideologies that dominate today’s policymaking.

    In a festival that, despite its name, is notable for a lack of truly dangerous ideas, perhaps suggesting those Good Ideas for the next generation would truly be the antidote for the last thirty year’s lazy and shallow thinking.

    Paul attended the Festival of Dangerous Ideas as a guest of Intel Australia.

    Image of Paul Krugman byEd Ritger/The Commonwealth Club of California via Flickr

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  • Travel review – Air New Zealand Economy Skycouch

    Travel review – Air New Zealand Economy Skycouch

    One unique option offered by Air New Zealand is the SkyCouch, an option where economy passengers can buy adjacent seats for extra space on long haul flights aimed at giving families and couples to stretch out.

    By luck, I got the opportunity of doing an impromptu review of the Skycouch on the 12 hour NZ7 route between San Francisco and Auckland where I had an entire economy row to myself.

    The service is the standard Air New Zealand economy service and, while it’s friendly, the cabin crew can be a bit slow with drinks, I suspect this because of the number of attendants in Premium Economy and it’s a problem when you like to keep hydrated on a long flight.

    Given Air New Zealand don’t use the middle galley on there 777-300 services, it may be easier for crew and passengers if some soft drinks, water and snacks were left out during the flight.

    Made-up-skycouch-air-new-zealand-nz7

    The notable difference with the Skycouch services is the set of three extension belts, one cutely named the ‘cuddle belt’ given out before takeoff. The cuddle belt itself connects to a loop under the seat in front, this lets passengers lie flat across the three or four seats.

    Once set up, families or couples can buckle up across a row and don’t need to return to the seated position if there’s turbulence. If you’re using a blanket a it’s best to have the straps over the top as the crew will wake you if they can’t see you’re stapped in.

    While it’s great to be able to lie down and stretch out in economy, there are some downsides to be aware of before paying the extra for a Skycouch.

    Unlike business class, the seats aren’t designed for lying on. As consequence the contours mean the lie flat is a bumpy experience while climbing in and out of the row is awkward. I managed to tangle myself up twice in my headset cord.

    Another complication are the seat buckles, again these aren’t designed for people lying over them so they can get uncomfortable, organising them so they don’t dig int requires looping them over the armrest so they are out of the way.

    Spare-seatbelt-buckle-on-skycouch-air-new-zealand-skycouch

    Probably the biggest drawback is for someone of six foot, the three seats mean sleeping with legs folded. Having them hanging out into the aisle is a safety risk and will almost certainly result in a painful accident with a fellow passenger, cabin attendant or catering trolley. I found over time by back started to hurt.

    Working-in-the-air-on-air-new-zealand-skycouch

    Lying flat though did work, I got six hours solid sleep however I suspect that given the legroom on Air New Zealand economy is adequate I may have slept almost as well sitting.

    For families, couples and even pairs of budget conscious business travellers the Skycouch is a good buy offering extra space to spread out and use. For those with the dubious blessing of travelling with small children the added utility could be a sanity saver.

    For those wanting a lie flat bed at a price considerably less than a business class ticket, this probably won’t work. If that’s your intention it’s probably better to save the money and use the savings to travel a day early and book a nice hotel on arrival.

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  • Samsung pins its hopes on the Internet of Things

    Samsung pins its hopes on the Internet of Things

    South Korean industrial giant Samsung is struggling, in the last year its smartphone division reported a 75% drop in revenues while their handsets, while still the world’s most popular, lost ten percentage points of market share.

    The company’s smartphone division is stuck because mobile carriers in the western world are abandoning subsidies for handsets, with most developed markets now at saturation point for cellphone adoption there’s little point in chasing market growth for all but the most desperate telco.

    For Samsung that’s been a problem as their premium model strategy has been based upon western consumers ordering a new phone every 18 to 24 months as their mobile contracts were renewed, now those deals are not so common a key sales channel for the Korean conglomerate has been lost.

    This leaves Samsung looking for the next market and at this week’s IFA consumer technology event in Berlin, the company unveiled its Smart Things hub, a cylindrical device that connects with your TV, air conditioning, music system, and other home appliances.

    Smart Things was an acquisition Samsung made last year to improve its IoT product line and the company has an open platform for connecting household devices with over 200 already certified.

    For Samsung with its range of domestic equipment this may well mark the future for the business. The interesting thing though is the smartphone is still integral in today’s vision of the connected home, so we won’t see Samsung leaving the handset market soon.

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  • Avoiding the next wave of tech carnage

    Avoiding the next wave of tech carnage

    “From the EMC boardroom you can see the carnage of the mini computer industry – Wang, DEC, Data General – you can see their buildings from the headquarters,” said VMWare’s CEO Pat Gelsinger during an interview this morning.

    Gelsinger’s point is well made, those companies were victims of the last major computing shift which saw the minicomputer fall out of favour and be replaced with workgroup servers largely running Windows.

    For VMWare, those Windows based servers were the basis of their successful virtualization product and the company was one of the winners of the shift to Personal Computers.

    Shifting to the cloud

    Now a shift to the cloud, something that Gelsinger sees as a bigger and more fundamental change than the one that dispatched companies like Wang, DEC and Data General to the deadpool in the 1990s, threatens to do the same to the companies that did well in the PC era.

    That shift is seeing VMWare repositioning their business to their “unified hybrid cloud”, Dell shifting away from being primarily a PC manufacturer and Microsoft rethinking its entire existence. All of these companies are deeply threatened by IT’s move to the cloud and mobile services.

    Watching for unicorpses

    It isn’t just today’s incumbents that are threatened by shifting markets, a few of the current crop of today’s billion dollar unicorns will almost certainly become ‘unicorpses’ warns Nick Bilton in Vanity Fair.

    That some of today’s seemingly untouchable tech startups may also join venerable older companies in the history books may surprise some but the risks are high, the shifts are great and the successful business strategies are not always obvious early in a technology shift.

    One clear point is that size is no barrier to eventual failure, as we see with once untouchable giants winding up after technology and markets move against them it’s only the fast moving and flexible thinking that will survive.

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  • The Age of Rattling the Cage

    The Age of Rattling the Cage

    “It’s no longer the big beating the small, it’s the fast beating the slow,” says Eric Pearson, CIO of the InterContinental Hotels Group.

    Pearson was quoted by VMWare CEO Pat Gelsinger in his five imperatives for digital business keynote at the VMWorld 2015 conference being held in San Francisco this week.

    The five are an interpretation of the trends in a radically changing business environment where the barriers to entry have fallen dramatically, industries are globalised and the time to market for new products has collapsed.

    Put together, Gelsinger believes established businesses have to be more nimble as market and industry forces are going to punish those who are too slow to adapt.

    Elephants must learn to dance

    Gelsinger’s initial point is the world of business is now asymmetric – incumbents have everything to lose in the face of new businesses where upstarts have nothing to lose.

    Part of that asymmetry comes from the world of shared resources, which gives startups and smaller businesses access to tools that were once only available to large organisations.

    An obvious example of this are the cloud computing services that is concentrating VMWare’s minds, however another good example of how shared resources will change industries is the self driving car where Gelsinger cites vehicle utilisation will go from 4% to 71%.

    Gelsinger points out using a car on a pay for use basis will change the structure of our cities which in turn changes the economics of living in suburbia and the business models built around it.

    Standardising the cloud

    Cloud computing is at the end of its formative, experimental phase and entering into a professional era where different types of services are going to have to work together.

    “We have the private cloud which is focused on IT as we know it today, pulling out costs, slow and complex applications but also has powerful governance and does what I need it to do while meeting compliance purposes,” said Gelsinger. “On the the other side we have the public cloud which is fast and is able to scale effectively but has weak governance.”

    In a perverse way, it’s Edward Snowden’s revelations that are driving many businesses to maintain their own private cloud networks due to concerns about foreign powers tapping their information flows and the sovereignty of data.

    The consequence of a range of different cloud environments mean they are all going to have to get along with open standards becoming more important as businesses ‘mix and match’ their requirements.

    Meeting the security challenge

    As the Snowden affair shows, IT Security is difficult, complex and messy and becomes more so as workers start using their mobile devices and data is pushed around the cloud.

    Gelsinger sees the online security sector as being the one of the biggest opportunities for startups and one of the fastest growing costs for business, “the only thing growing faster than the spend on security is the cost of security breaches.”

    While Gelisinger’s focus is on VMWare’s security proposition, the security mindset is going to have be adopted by all business people. As the Target and Ashley Madison breaches have shown, the damage that can be done by a security lapse can be crippling and is a tangible business risk that senior managements and boards need to be across.

    Proactive technology

    Artificial intelligence has been through a thirty year gestation and Gelsinger told of his early days as a computer engineer working on AI projects in the late 1980s. Those early days of AI were a failure as the results as the time didn’t live up to the hype.

    Gelsinger sees this as the next wave of computing as it moves from being reactive to proactive as systems become able to anticipate actions based on the data they are seeing.

    While this has major ramifications for the computer industry, it also promises to change management and the role of many professions.

    “This is going to change human experiences,” says Gelsinger however there will be challenges as businesses strike a balance between creepy versus convenience and invasive versus valuable.

    Welcome to the age of rattling the cage

    Half of the firms on today’s Tech 100 list will be gone within 10 years, was the warning in Gelsinger’s final point and he focused on the need for businesses large and small to break out in order to stay relevant.

    “Welcome to the age of rattling the cage,” stated Gelsinger. “A time when taking risk is the lowest risk.”

    Paul travelled to VMWorld 2015 in San Francisco as a guest of VMWare

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