Small business and big data defines the digital divide

How companies embrace big data and the internet of things illustrates the digital divide in the small business world

One of the questions about the development of Big Data has been how small businesses can use all the information pouring into their operations.

The New York Times this weekend has a feature illustrating some small business applications for big data.

In one of the case studies Brian Janezic, a 27 year old owner of two car washes in Arizona, created his own application that automates his business and monitors consumable levels.

The story further highlights how businesses like The Serbian Lion that haven’t done the simple basics like online listings are being left far behind more nimbler operations like Janezic’s.

Contrasting the two operations illustrates the digital divide between businesses. The sad thing is that many of the baby boomer owned enterprises not embracing the new technologies are further compromising the assets their proprietors are depending upon for their retirement.

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Apple builds the iHome

Apple makes its stake for the smarthome while Canada builds the smart fridge

On the seventh anniversary the release of the iPhone, Apple makes it clear they see smarthome as the next opportunity.

The latest Apple ad showcases the iPhone at the centre of the connected home controlling baby monitors, GPS enabled pet collars and smart lights. The massage is Apple’s iHome brings families together.

While Apple is showing its cuddly side, those vendors who think an iHome is going to a great opportunity may well find they’re working with a ruthless competitor as reports claim Apple is about to launch its own range of smart home devices.

Meanwhile in Canada, they have better things to do with smart kitchen appliances…..

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Jailbreaking the Internet of Things

Jailbreaking the smarthome opens some complications for the Internet of Things

The news that hackers have turned their attention to Nest thermostats raises some delicious possibilities for the Internet of Things.

Jailbreaking smartphones has been normal for years as people circumvent restrictions to add features or software and there’s no reason that this can’t be done to smart thermostats, light bulbs or kettles.

Almost all the smart devices being deployed have processors and capabilities far greater than what’s needed to carry out their designed purpose, so an imaginative hacker can do some interesting things with a jailbroken home automation system.

Using your kettle to control your lights or fridge to open your garage door is a bit of gimmick but there’s plenty of potential for doing some cool, and mischievous, things.

While hacking the smart home for kicks might be relatively harmless, tinkering with industrial devices could have unintended and disastrous consequences. It’s another example why security is one of the top concerns as the Internet of Things is rolled out.

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Insurers and the internet of things

Microsoft’s partnership with American Family Insurance shows how insurers are adopting the Internet of Things, is the community ready for real time monitoring of risk?

Earlier this week, Microsoft Ventures announced a partnership with American Family Insurance in an accelerator for home automation services.

The insurance industry has an obvious interest in the Internet of Things (IoT) as constant monitoring allows them to make more accurate assessments of risk and quickly adjust policies or premiums when circumstances change.

“We are focused on helping early stage companies bring new products and services to market that can make our policyholders’ homes and lives safer,” Microsoft’s media release quotes Dan Reed, American Family Ventures’ Managing Director as saying.

For consumers and the public at large, there a serious implications of constant monitoring by insurance companies, marketers and government agencies.

As Business Insider points out, Google already holds a massive amount of data on us all with Apple, Amazon, Facebook and Microsoft not far behind.

One of the key questions of the next decade is ‘do we we want our smart smoke detectors spying on us?’ and, if so, do we want it giving that data straight to the insurance company?

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Amazon and the battle for your pocket

Will an Amazon phone succeed in tethering customers to the company?

Today Amazon is expected to launch a smartphone which the New York Times suggests will tether consumers to the company.

With 240,0000 apps in its Kindle store, Amazon will be formidable competitor to Google Android devices and Apple. Like iTunes, Amazon also have a strength in already knowing the customer’s credit card details.

The question is can Amazon be trusted? As we see with the Hachette book publishers dispute, Amazon is a company that’s ruthless in bullying suppliers and has a mandate to do so from its shareholders.

With the smartphone becoming the centre of the connected lifestyle, the stakes are high as whoever controls the customer’s pocket controls the customer’s smarthome, smartcar, retail and health applications.

Of course whoever wins this battle, they’ll still have to pay Microsoft for patents.

 

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Heating up the smarthome race

Proving that incumbents can strike back, Honeywell takes on Google’s Nest smart thermostat

Last week Apple sent a big message to the smarthome industry with their announcement of the Homekit, this week industrial control giant Honeywell has released its answer to the Google owned Nest smart thermostat with the Lyric.

The Lyric smart thermostat system is quite an impressive package; along with the smart thermostat, it includes a smartphone app and cloud service that lets users control their home heating remotely.

Other features are maintenance alerts, personalised heating settings and geolocation services for turning systems off and on when occupants are approaching or leaving home. To boot, Honeywell claim the Lyric can save households $200 a year.

The big incumbent

It’s a strong push into the smarthome market which Honeywell has been part of since the concept began thirty years ago and it shows incumbents don’t always sit back and wait for disrupters to steal their markets.

The Lyric’s strength is Honeywell’s massive installed base and its army of experienced contractors; the likely way the smarthome market will evolve is that most installations are going to be carried out while homes are being built or refurbished which gives the incumbents even more strength.

Open standards

What’s missing in the media releases and review is whether the Lyric’s cloud services will offer open APIs to other developers and what format household data will be available in. If it’s a relatively open system then it will have a big advantage over Google’s Nest which all indications show is going to be closed to other providers.

No doubt we’ll also be seeing compatible air conditioning units and heaters entering the market soon as well which will drive a standard of some sort to develop in the HVAC field, again the question of how open those protocols will be remains to be seen.

The next move is Google’s, it will be interesting to see how the company will react to the incumbents fighting back and Apple’s strong positioning to dominate the market.

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Touring the Barcelona smart city project

A slideshow on how Barcelona is using the Internet of Things to build a smartcity.

Last year I posted the Geek’s Tour of Barcelona, looking at the town’s smartcity initiatives after visiting the city for Cisco’s Internet of Things World Forum.

At the Australian Internet of Things Forum in Newcastle last month I cobbled together a quick presentation around the topic to illustrate what smartcities can deliver.

This was particularly topical for Newcastle as the New Lunaticks and the local business community are supporting the Kaooma project run by Vimoc Technologies in one of the city’s entertainment districts.

Kaooma – which is an entrant in Cisco’s IoT Innovation Grand Challenge – is particularly interesting because it’s a wholly private project with little, if any, formal government support as opposed to London’s Regent Street Internet of Things initiative that’s part of a billion pound regeneration of the precinct.

Australia’s Newcastle, the world’s largest coal port, has a number of challenges itself as the country’s once in a century mining boom unwinds and city deals with a neglected downtown in the face of a rapidly changing economy.

While the Barcelona project is in early days, the presentation shows how cities are using the Internet of Things today and gives us some hints on how those uses will evolve over time.

Paul travelled to Barcelona as a guest of Cisco Systems

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