Tag: Cisco

  • Could the Internet of Things grow by fifty times?

    Could the Internet of Things grow by fifty times?

    One of the annual events in the tech world is Cisco’s Visual Networking Index, the company’s survey of internet traffic trends.

    The numbers, as always, are staggering and this year Cisco are forecasting that global internet traffic will grow by a factor of eleven over the next four years to 190 exabytes – that’s 190,000,000,000,000Mb or the equivalent of 19o billion hard drives.

    What’s particularly fascinating about this year’s index Cisco forecast that by 2018 there will be more mobile devices on the planet than people.

    Many of those devices will be the sensors and equipment that makes up the Internet of Things (IoT), or Machine to Machine (M2M) technologies and Cisco expects the internet traffic in this area to surge fifty-fold over the next four years.

    This is remarkable as most of the M2M devices don’t use much data as the vast majority only need to send out the odd short signal – as opposed to smartphones that download megabytes of information each day.Cisco’s predictions underscore just how pervasive this technology is going to become in the next few years, the challenge for us is to understand how to use and protect the masses of data these systems are going to generate.

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  • Driving out inefficiencies

    Driving out inefficiencies

    “We’re driving inefficiencies out of every single facet of life,” AT&T CEO Randall L. Stephenson told The World Economic Forum’s New Digital Context panel last month.

    The CEO panel at the Davos forum, which included Yahoo!’s Marissa Mayer, Salesforce’s Mac Benioff, Cisco’s John Chambers and Gavin Patterson of BT discussed how corporations of all sizes are being affected by rapid market changes.

    “All this bandwidth, all these connected devices, are as disruptive as anything this society has ever seen,” Stephenson said.

    “Companies that aren’t moving and driving the new technologies are companies that don’t stay alive.”

    Stephenson’s view was supported by Cisco CEO John Chambers, “if you look at big companies only a third of us will exist in a meaningful way in two decades.”

    Chambers cited Cisco’s experience from the past two decades to illustrate how business is rapidly changing, “my competitors from fifteen, twenty years ago – none of them exist or they’ve exited. From ten to fifteen years ago only one exists, from five to ten years ago only a few.”

    “If you don’t disrupt, you get left behind,” warned Chambers.

    Chambers’ advice to managers is that teams have to be empowered and encouraged to take risks and learn from failures, advice endorsed by Yahoo!’s Marissa Mayer.

    “The best thing you can an executive can do is play defense, not offense. Get out everybody out of the way and set up an evironment where they can really run and make a difference.”

    Yahoo!’s Marissa Mayer endorsed the change, describing a much flatter organization; “we try and run things really flat, really transparent.”

    That flat organisation is really the biggest risk to many executives in staid, safe organisations; it means fewer middle managers as the workplace is increasingly automated.

    As businesses adopt new technologies, the need for Executive Vice Presidents or Group General Managers is eliminated – along with the armies of assistants and underlings required to help these folk in their roles.

    In the past, those layers of management have isolated senior executives from their customers which Salesforce’s Marc Benioff is a luxury companies can’t afford in the current marketplace, “everything is going faster, companies have to change faster.”

    “Today if you’re not listening to your customers more deeply than ever before and not reacting to them more rapidly than every before,then you are probably making a mistake,” warns Benioff.

    Most of those in the room at WEF were the world’s top executives and government officials, how many of them take note of how business is changing will become clear in the very near future.

    There’s also a warning for those government leaders on how employment and government services are going change in the near future which a lesson that needs to be heeded as policies are developed.

    Now’s the time for every manager, business owner or executive to look at the inefficiencies in their workplace and whether it can be eliminated either through technology or business restructuring. It may well save you from being identified as an inefficiency yourself.

    Steam train image courtesy of Gabriel77 through sxc.hu

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  • Tech security in a tough world

    Tech security in a tough world

    Network giant Cisco Systems released its 2014 Annual Security Report last week which should make sobering reading for every business manager and owner.

    If you’re looking at a career change, the survey even suggests a possible new job.

    Over two million of Cisco’s customers were examined in the survey and every single company had evidence of their systems being compromised in some way, from staff visiting suspicious websites to full scale hacker break-ins.

    Keeping up with change

    The survey points out IT security risks are evolving quickly as business technology becomes more complex and it’s hard for even industry professionals to keep up with the pace of change.

    “Even the most sophisticated and well funded security teams are struggling to keep on top of what’s happening,” Chief Security Officer of Cisco, John Stewart, told a media briefing yesterday.

    That concern was reinforced by Stewart’s colleague Levi Gundert, technical lead at Cisco’s Threat Research Analysis and Communications (TRAC) group.

    “It’s not about are you going to be compromised,” said Gundert. “the question is how long is it going to take you to detect and shorten the remediation window?”

    If even the world’s biggest corporations are struggling what can smaller organisations do to control the risk?

    Disable Java

    The biggest computer security risk is Java software. Cisco found a shocking 91% of software exploits were related to the application, “2013 was the year of the Java exploit.

    It was a bad year for Java.” Says Gundert. It should also be noted that the first successful malware targeting Apple Macs, the Flashback Trojan, was a Java exploit.

    The best way to deal with this risk is keep Java off your systems, the problem with that advice is many business applications – and games if you have a home office or kids use your computer – need the software to run.

    If you have to use Java packages, make sure you have the latest version running on your systems.

    Keep your systems up to date

    It’s not just Java that is a risk, Cisco identified Adobe PDFs and Microsoft Office vulnerabilities as being other threats.

    It’s important that all systems – Mac, Windows or any other operating systems – are kept up to date with the latest patches.

    Lock down office systems

    Except when your computers are being updated, there’s no reason for office computers to be running in Administrator mode.

    Day to day use should be done in restricted user profiles; on a Windows machine, workers should be logged on as standard users, while on Macs they should be managed users, the only time an Administrator needs to be logged on is when maintenance is being done.

    Watch those mobiles

    The IT security industry has been watching smartphones for a while and 2013 started seeing large scale malware appearing on mobile devices, although it’s still small scale compared to PCs.

    Cisco’s survey found only 1.2 percent of web based malware coming from mobile devices with almost all the infections being on Android systems.

    Most of these Android infections were game add-ons downloaded from unofficial Android app stores so the message is to stick to the official, trusted services for Android apps.

    Website risks

    Another risky area for businesses identified by Cisco identified are websites being compromised and hijacked.

    The software on these needs to be updated to the latest versions just as office computers should be.

    Often, disused websites and blogs aren’t updated, the ABC discovered last year that abandoned, neglected websites are a great way for hackers and malware distributors to launch attacks or spread problems.

    So if you have older websites or blogs, shut them down and redirect the domains to operating addresses.

    For those operational websites password security needs to be beefed up as Cisco found ‘brute force’ attacks – where automated systems try every conceivable password combinations – were up threefold in 2013.

    Professional skills shortage

    A big problem facing the IT industry is a worldwide skills shortage: “There are essential a million jobs across the globe that can be filled but we don’t have trained people to fill them,” says Cisco’s Stewart. “We’ve got a dearth of talent and skills.”

    For smaller businesses that means it’s harder to find someone to fix problems when they happen, for both business managers and owners it’s smarter to reduce the likelihood of having a problem rather than scrambling to find an IT professional to help after the event.

    The good news from Cisco’s survey is if you’re thinking of a career change, or you have a teenager moping around looking for a job, then IT security could be the answer.

    For everyone else, as business and the world in general becomes more connected the security of the systems our world is coming to depend upon is something we have to take more seriously.

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  • Defining a technology hierarchy of needs

    Defining a technology hierarchy of needs

    Speaking at the Internet of Everything conference in Barcelona today, Cisco CEO John Chambers described broadband as a basic human right.

    This is an interesting, and somewhat provocative, idea. While there’s no doubt ubiquitous internet is an essential service in an advanced economy and increasingly critical to most industries, calling it a basic human right is a big call.

    Perhaps we need to consider there is a kind of technological order of  services, something similar to Maslow’s Hierarchy of needs.

    maslows-hierarchy-of-needs

    In the tech sector  the most basic is electricity as without power all this technology is useless.

    Sitting above this are the core infrastructure like the cables, ducts, telegraph poles and subsea cables.

    Then perhaps there is the internet itself including the routers, switches and base stations which keep the internet running.

    Above those are the connected devices — the smartphones, the robot mining equipment and the internet fridge.

    Processing all the data these devices generate is the job of the data centres and cloud computing services which make the internet of everything work.

    So perhaps to describe broadband as a fundamental human right is overstating things when a large proportion of humanity doesn’t have access to reliable electricity or drinking water.

    What’s interesting watching John Chambers talk is how passionate he is about the Internet of Everything, so much so he’s betting the company on it.

    It’s understandable that John Chambers and Cisco would consider broadband internet to be one of life’s essentials as it is critical for the company’s growth and survival but for humanity we should remember that some technologies and services are more essential than others.

     

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  • Exploring the internet of everything

    Exploring the internet of everything

    As part of the Decoding the New Economy video series, I had the opportunity of interviewing Ken Boal, the head of Cisco Australia and New Zealand, about the Internet of Everything and how it will change business.

    “The internet of everything is about things, it’s about people, process and it’s about data,” says Ken. “Compounding together to create new capabilities and drive opportunities for nations, enterprises, government and right down to consumers.”

    “It’s a huge transition in the internet’s evolution.”

    Reducing the road toll

    A previous Cisco presentation looked at some of the ways the internet of everything can reduce road deaths, Ken sees this both private and public sector benefits of the connected economy flowing to consumers and the community.

    “When you think about things like traffic congestion, health care and how education is delivered we know there’s huge opportunities for greater efficiency,” says Ken.

    “Just on road safety, when we’ve got all the vehicles and trucks connected, when the traffic lights and traffic control systems are all connected,” suggests Ken, “then consumers are going be better informed about what is the most efficient route to work.”

    “Cars will be communicating with each other to reduce fatalities and collisions in the future as well.”

    Bringing together industrial, consumer  and public safety technologies creates a grid of connected devices, including cars, that improve public safety while making industries more efficient.

    Of course these connected services come with risks to privacy, particularly when multiple points of data can triangulated despite each individual item being anonymous on their own.

    What Ken finds is particularly important is the current value of these technologies with Cisco predicting $1.4 billion in productivity gains through the internet of everything this year, half of which are available for businesses.

    A warning for Australia

    For Australia, the concern is that business and the economy in general is falling behind, Cisco’s recent Internet of Everything Value Index rated Australia among the BRIC countries in adopting the new technologies.

    “We’ve always counted Aussies as fairly innovative and leading edge,” says Ken. “Australia is ranked tenth out of the twelve largest economies in the adoption of internet of everything capablities.”

    The countries leading – such as Japan, Germany and the United States – have had a solid record of investing in technology, “in Australia, we’ve had that in the past but we’ve lost our mojo.” Ken says, “IT has been viewed more as a problem – a cost to business – rather than a provider of productivity for the long term.”

    How business can adapt

    For businesses, the question is how can they take advantage of the internet of everything? “You don’t have to start from scratch,” says Ken. “There are a whole heap of use cases for every vertical.”

    “Start to drive some innovation. Think about your business processes at the front end where you touch your customers, look at your supply chains and your back office arrangements driving workforce productivity and how fast can you deliver new innovations to the market.”

    “Internet of everything themes can address a whole host of these different processes in different parts of your business.”

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