Tag: consumers

  • The IoT’s shaky security

    The IoT’s shaky security

    Samsung’s spying TV sets attracted headlines that worried many people but until yesterday no-one had looked at exactly what data was being sent by the devices to Samsung.

    Pen Test Partners looked at the data flowing too and from Samsung smart TVs and found that yes, the devices are listening and transmitted data back to their – and other company’s – servers.

    That is pretty well what is expected, the real concern though is the quality of what’s being transmitted with Pen Test describing it as a mishmash of code with not even a gesture towards security, “what we see here is not SSL encrypted data. It’s not even HTTP data, it’s a mix of XML and some custom binary data packet.”

    One of the concerns about the Internet of Things has been the quality and security of the data being transmitted, the Samsung TV shows both are lacking.

    For the IoT to deliver the benefits it promises, connections need to be secure and data reliable. Right now it appears the vendors of consumer products aren’t delivering the basics necessary to make the technologies dependable.

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  • Returns in a low growth world

    Returns in a low growth world

    Today GE had their At Work conference in Sydney where CEO Jeff Immelt was interviewed by Westfarmers’ boss Richard Goyder.

    One of the key messages from Immelt in his interview with the Australian conglomerate’s CEO was that finding growth in a flat global economy is going to take hard work and creativity; just relying on increased domestic spending is not longer an option.

    Immelt was particularly pointed about the developed world’s economies, “the US is best since the financial crisis, growth is broad based but it’s still in the two to two-and-a-half percent range. It may be that’s the new normal.”

    “Europe and Japan are pretty tough, forty percent of the world’s economy is still difficult, not going downward but stable and flat.”

    Preparing for a slow growth world

    “We’ve prepared ourselves for a slow growth world but one where you can invest in growth.”

    “There’s still opportunities out there,” Immelt observed. “We’re going to have to make our own growth.”

    Part of that growth story relates to the end of the consumerist era where debt funded consumer spending, particularly in the US, drove the global economy.

    “We are coming out of a time period of the last ten or fifteen years where the US grew four and half percent every year with no inflation. So the US was the dominant economy in the world during the 1980s and 1990s.”

    “We knew that was not going to be the same, so we’re in a world with no tail wind where we think greater focus on things like R&D, globalisation and things like that which will be critically important.”

    Changing business focus

    One of things Immelt did after the global financial crisis was to change the focus of the business away from the consumer finance division that had been a river of gold over the last thirty years back to being an industrial infrastructure company.

    “Everyone needs to paranoid about relevancy and what they do great in the world today. There is no shelf life for reputation or anything else.”

    “The engine of growth in the US when it was growing at its best was the US consumer, both in the combination of their own wealth and in taking on leverage. That was the engine of growth from 1980 to 2007.”

    “It ended badly, but those were big engines of growth. What will be the next engines of growth?” Immelt mused.

    Asian consumers to the rescue

    Immelt sees the rise of Asian economies as being the next growth drivers with over billion consumers rising in affluence.

    Whether those Asian economies can generate the growth that the hyper-developed economies of North America, Europe and Japan were able to provide during the past thirty years remains to be seen given China’s, and most of Asia’s, consumers having nothing like the West’s spending power.

    The truth is we’re decades off Asia’s huddled masses having the economic strength to carry the global economy in the way the western world’s consumers did for the closing decades of the Twentieth Century.

    For economies like Australia that are largely based upon domestic consumption funded by debt, this will mean a massive redirection of the economy away from renovating houses to investing in productive industries.

    Immelt’s message to business leaders is clear; don’t rely on a rising tide of domestic growth to keep you afloat. Companies are going to have to find new markets and products if they want to grow, waiting for customers to arrive is no longer an option.

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  • Are Australians becoming apathetic towards retail?

    Are Australians becoming apathetic towards retail?

    This morning IBM launched their Retail Therapy report where they looked at the state of online shopping around the world.

    One interesting aspect to the report is that Australians seem to have become indifferent to stores with 60% of the 2000 respondents claiming they were ‘apathetic’ towards their choice of retailers.

    At least this is an improvement on the 2011 report where 46% of those survey said they were ‘antagonistic’, this year that proportion is a mere 5%.

    So, have we gone from hating our retailers to simply not caring any more? The answers should be focusing the minds of Australian CEOs if they are hoping for consumers to reopen their wallets.

    Image of a bored girl by ChristieM through sxc.hu

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