Tag: content

  • Getting off the content hamster wheel

    Getting off the content hamster wheel

    We may have reached Peak Content suggests Kevin Anderson in The Media Briefing as media companies, social media services and sharing platforms flood the world with information, rendering a lot of what’s being produced by media companies effectively worthless.

    For publishers trying to make money from advertising this has been the reality for the last decade as the market has been spread thinner as thousands of new channels have developed and the established players have doubled down on their efforts to churn out content.

    To illustrate the content explosion Anderson cites Columbia Journalism Review’s 2010 feature The Hamster Wheel where Dean Starkman described the effect of media outlets’ focus on churning out content with a description of the Wall Street Journal’s output.

    “According to a CJR tally using the Factiva database owned by the paper’s parent, News Corp., the Journal’s staff a decade or so ago produced stories at a rate of about 22,000 a year, all while doing epic, and shareholder-value-creating, work, like bringing the tobacco industry to heel. This year, theJournal staff produced almost as many stories—21,000—in the first six months.”

    While that was bad enough new players were pumping even more content onto the interwebs as Anderson points out, in 2013 the Huffington Post put out 1,600 pieces a day from its 550 staffers and an uncounted army of unpaid bloggers.

    The vast bulk of what is being put out is trash, in Huffington Post’s case well web optimised garbage, that adds no value to readers and is only attracting fractions of a penny per article. The model, as both Anderson and Starkman point out, is broken and no-0ne is paying much attention any more.

    Fixing the broken attention model is what online travel site Skift are exploring as they rationalise their operations to focus on delivering more relevant content to their audience.

    Skift’s co-founder Rafat Ali described how the company refocused on its core purpose of informing travel industry professionals about their sector and stopped regurgitating syndicated stories and those of less value.

    We gave up chasing scale. We took out *all* goals on traffic on the site, for everyone. We could do this because we didn’t have tons of outside money pumping through our veins, and this was a useless pressure we created for ourselves in an effort to show the illusion of growth to investors. And since we weren’t chasing investors, we didn’t need to chase what they would consider scale. It was a vanity metric.

    We cut back on spending any money on getting users through Outbrain/Facebook/Twitter. We cut back on the number of stories we were doing on a daily basis, on chasing the tail on disposable news stories. We also cut back on syndicating our stories — in which we put in a lot of effort at the start, publishing on NBC News, CNN, Quartz, Fox News, Business Insider, Mashable and many others, to zero effect on our revenues — and also cut back on publishing useless filler syndicated stories we got from a third party syndication service.

    Chasing those ‘vanity metrics’ was killing Skift, just as it is for most of the publishing industry in the views of Starkman and Anderson.

    While we’re still some way off finding the model that works for online publishing, Skift’s stripping back to the basics seems to be an important step in finding what’s profitable.

    The biggest problem though facing the publishing industry is convincing consumers, or advertisers, of the value they are adding in a world of almost unlimited information. This is a challenge that many industries are going to face.

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  • Daily links – Twitter founder on social media, teenagers online and tech employment

    Daily links – Twitter founder on social media, teenagers online and tech employment

    Links today have a bit of a social media theme with Twitter co-founder Ev Williams explaining his view that Instagram’s numbers don’t really matter to his business while researcher Danah Boyd explains the complexities of teenagers’ social media use.

    Apple’s patents and why the tech industry is firing, not hiring, round out today’s stories.

    Feel the width, not the quality

    Twitter co-founder Ev Williams attracted attention last month with his comment that he couldn’t care about Instagram’s user numbers, in A Mile Wide, An Inch Deep he explains exactly what he meant at the time and why online companies need to focus more on content and value.

    Apple gets patent, GoPro shares drop

    One of the frustrations with following the modern tech industry is how patents are used to stifle innovation. How an Apple patent for something that seems obvious caused camera vendor GoPro’s shares to fall is a good example.

    Why is the tech industry shedding jobs?

    Despite the tech industry’s growth, the industry’s giants are shedding jobs. This Bloomberg article describes some of the struggles facing the tech industry’s old dinosaurs.

    An old fogey’s view of teenagers’ social media use

    Researcher Danah Boyd provides a rebuttal of the story about young peoples’ use of social media. “Teens’ use of social media is significantly shaped by race and class, geography and cultural background,” she says. Sometimes it’s necessary to state the obvious.

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  • Keep it short and snappy

    Keep it short and snappy

    “Charts are our version of cat videos” says Kevin Delaney, co-founder of the Quartz news website, in an interview with Richard Edelman, president and CEO of the Edelman PR Agency.

    Keep stories short and snappy or long and in-depth with Delany seeing 500 to 800 words as being a ‘dead zone’ for online stories. Interestingly, Edelman’s piece comes in at 760 words.

    In future, I’ll be keeping blog posts either very short or extremely long on this site.

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  • Feeding the content beast

    Feeding the content beast

    One of the sad truths of the tech media is just how much news is really regurgitated media release, this is part of a bigger problem where online channels demand that sites deliver content and are ‘first’ to get announcements online.

    Yesterday’s Google-ICOA scandal where a forged media release was regurgitated world wide across the tech and general media illustrates the weaknesses in the latter imperative when a fake announcement was released through PR Wire, a news release service.

    To exacerbate the problem, the forgers used PR Wire’s Premium service which guarantees the release is not only distributed across services like Bloomberg and Reuters but also passed on to Associated Press which in turn distributes the story to hundreds of media outlets world wide.

    Which is exactly what happened; here’s the Sydney Morning Herald’s report ripped straight from the wire. A quick Google search on a phrase in the AP report shows 1,259 other outlets also spat out the same Associated Press story.

    Nobody at PR Wire, Associated Press or at any of the 1260 outlets chose to call Google or ICOA to confirm the story was true. Neither did anyone at the various tech blogs who chose to rewrite the PR Wire release as ‘news’.

    Around the world at mainstream newspapers, tech blogs and online news services writers are under massive pressure to feed the content beast which is why these mistakes are inevitable.

    The content beast also means a lot of rubbish gets published, just to keep new material churning across the home page. A good example is in yesterday’s Gizmodo article on how to save money on soda machine gas refills.

    While the writer and editors thought this tosh – which was probably inspired from a media release – was worth posting, readers quickly pointed out that using industrial gas for food uses is dangerous and the economics dubious.

    A classic example of the audience being smarter than the writer; something becoming increasingly common as poor quality garbage is posted under provocative, attention grabbing headlines.

    The question is whether the content beast is worth feeding, readers don’t care and increasingly we’re all struggling to reduce the noise and clutter in our inboxes and social media channels.

    Reducing the noise is becoming most internet users priority and this means publications whose value is dubious will end up being winnowed out or, even worse, being ignored.

    In the market where users are reducing clutter it’s only the useful, relevant, trusted and genuinely informative sources that will survive.

    For Associated Press, this means they are going to have to terminate their relationship with PR Wire if they are going to remain useful and trusted.

    AP’s clients are going to have to add more value than just spitting out whatever turns up on the wire as the SMH and 1,200 other sites did with the Google story.

    The tech blogs are most challenged of all. Increasingly they have little to offer except a race to the bottom in regurgitating spin and third rate articles.

    It’s possible that the Google scandal is good for the tech media, it’s going to force the sites with a future to do smarter, better writing and rely less on PR releases or shouting “first” when they get a story.

    The ones who don’t are history and no-one will miss them.

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  • Free content’s shaky foundations

    Free content’s shaky foundations

    Musician’s rights advocate David Lowrie has a takedown on his Trichordist of Pandora’s campaign to change the US music royalty payment system through the Internet Radio Fairness Act.

    Pandora and other online streaming services claim the current arrangement is unfair and puts them at a disadvantage to terrestrial AM and FM radio stations. Artists and record labels claim this is just a way to cut rights payments.

    David suggests that Pandora’s founders either lied about the sustainability of their business at the time of their IPO last year or are just being plain greedy.

    Regardless of what is true, or whether David is overstating the case against the IRFA, a truth remains that many Internet business models are unsustainable and Pandora’s may be one of them.

    Most unsustainable of all are those who rely on free content.

    Eventually the market works to filter out those who won’t pay for content – the good writers and artists move onto something more profitable, like driving buses or serving hamburgers, or they figure out they may as well control their own works rather than let some Internet company profit from their talents and labor.

    The website or service offering nothing in return for the contributor’s hard work eventually ends up distributing garbage – Demand Media or Ask are examples of this.

    In a marketplace where crap is everywhere, just pumping out more crap is not a way to make money.

    Those looking at investing in businesses which rely on free content need to remember this, if no-one values the product then you have no business.

    Sadly too many internet entrepreneurs, and corporate managers, believe the road to their wealth is through not paying artists, musicians or writers. They are the modern robber barons.

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