Tag: future of work

  • The sharing economy’s wobbling wheels

    The sharing economy’s wobbling wheels

    Ride service Uber had a setback last month when the California Labor Commission ordered the company pay one of its drivers, Barbara Ann Berwick, over four thousand dollars for expenses.

    For sharing economy services like Uber this is a problem as their business model depends upon shifting all the costs and as much of the risks as possible onto contractors.

    Should the ruling set a precedent the economics of these services start to look shaky and could even challenge the shifting of risks to users and contractors.

    Take away the new age romanticism spouted by some over services like Uber, Freelancer and 99 Designs and there’s a ruthless business model that minimises costs and risks, that low level of overheads is why these companies have been so successful in attracting investors.

    For the workers, carrying the costs and the risks isn’t such a good deal. “If you work it out,”Barbara Berwick said, “if I didn’t get compensated for expenses, I’d be working for less than minimum wage.”

    While the ruling makes life less precarious for drivers like Berwick, it may curb the enthusiasm of the investor community for the sharing economy.

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  • The rise and fall of America’s truck drivers

    The rise and fall of America’s truck drivers

    1986 was Peak Secretary according to an NPR article examining America’s changing workforce.

    Published last February, The Most Common Job in Every State used US Census data to examine which were the most common jobs in each state. The change with each census starkly illustrates the changing workforce and, worryingly, a declining diversity.

    In 1978 US states boasted a mix of occupations ranging from farm hands and farmers through to machine operators and secretaries. By 1986 secretaries dominated.

    Most common US jobs 1986

    Then came the personal computer and the role of the secretary declined to be replaced by truck drivers, although the NPR article notes the definition of a truck driver by the US Census office is very broad.

    most common US job 2006

    Interestingly truck drivers themselves seem to have peaked in the 2006 Census with software developers and primary school teachers overtaking them.

    most common US job 2014

    For those truck drivers – and forklift operators, couriers and delivery staff who also seem to come under the definition – the future probably doesn’t bode well as automation is increasingly going to take their roles.

    The NPR article is an interesting series of snapshots of how an economy is a dynamic beast, assuming industries and the roles in them are static is misguided if not downright dangerous.

    Indeed we may well find in twenty years time we’re commenting on the rise and decline of software developers.

    What’s an interesting footnote, and worth considering, is what happened to all of the secretaries displaced by personal computers during the 1990s? That’s probably worth considering in another post.

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  • Your TV is watching you. ABC Nightlife February 2015

    Your TV is watching you. ABC Nightlife February 2015

    Paul Wallbank joins Tony Delroy on ABC Nightlife nationally from 10pm Australian Eastern time on Thursday, February 19 to discuss how technology affects your business and life.

    If you missed the show, the program is available for download from the ABC site.

    For the February 2015 program Tony and Paul look at robot driven hotels, the internet of rubbish bins and how your TV could be listening to you.

    Last year a lawyer read the terms and conditions of his new Samsung TV and discovered that the company recommended people don’t discuss sensitive information around it. This has lead to widespread, and justified, concerns that all our smart devices – not just TVs but smartphones and connected homes – could be listening to us. What happens to this data and can we trust the people collecting it?

    The internet of rubbish bins

    It’s not only your TV or smartphone that could be watching you, in Western Australia Broome Shire Council is looking at tracking rubbish bins to make sure only council issued ones are emptied.

    Shire of Broome waste coordinator Jeremy Hall told WA Today  the council’s garbage truck drivers had noticed more bins than usual were getting emptied and a system needed to be put in place to identify “legitimate” bins.

    While Australian councils are struggling with rubbish bins a hotel in Japan is looking to replace its staff with robots and room keys with face recognition software. The Hen-na Hotel is due to open later this year in Nagasaki Prefecture, the Japan Times reports.

    Join us

    Tune in on your local ABC radio station from 10pm Australian Eastern Summer time or listen online at www.abc.net.au/nightlife.

    We’d love to hear your views so join the conversation with your on-air questions, ideas or comments; phone in on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

    You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

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  • Amazon solves its labour problems with robots

    Amazon solves its labour problems with robots

    It looks like Amazon has found a solution to their distribution centre labour problems — replace the staff with robots.

    A wired magazine article features the e-commerce giant’s new distribution centre east of San Francisco that is run largely by robots.

    With its employment practice being an ongoing PR sore for Amazon, it looks like Jeff Bezos has found the solution to that problem.

    For the moment the warehouse in Tracy, California still employs 4,000 workers during peak periods but it’s not hard to see how Amazon is working towards dramatically reducing that head count.

     

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  • Blurring the boundaries between home and office

    Blurring the boundaries between home and office

    “My ambition is to only spend four or five hours in the office,” said Vodafone Australia CEO Iñaki Berroeta when asked at a lunch in Sydney today about how he would like to structure his working day.

    For many Australians, this is becoming the reality of work as increasingly their job is following them home and into their social lives according to Microsoft’s Life On Demand white paper released this week.

    The blurring of the lines between home and work is no surprise to small business owners, senior executives or those establishing a startup, however according to Microsoft this is becoming normal for the majority of workers.

    In their paper, Microsoft found 30% of Australian workers are checking work emails on devices at home before they leave for work and 23% are doing work activities while they are socialising with their friends.

    Overall, more than a quarter of Australians work from anywhere which has more than doubled in the last five years.

    This is largely due to the rise of tablet computers and accessible wireless broadband. A direct consequence of this is nearly half of commuters work or study while on public transport.

    Being able to work on the train, bus or tram is changing the usage of public transport with many commuters preferring to use the usually slower option (at least in Australia) over driving as it’s seen as more productive time. This is a cultural change that governments have been slow to understand.

    Equally slow have been many businesses in understanding they have to deploy the tools that allow workers to be efficient while out of the office, this is the whole point of cloud services.

    The workplace is changing as mobile internet becomes an expected part of society. How is your businesses catering to both your staff and customers’ needs in the age of the smartphone and tablet computer?

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