Tag: innovation

  • Rolling out innovation on 5G mobile networks

    Rolling out innovation on 5G mobile networks

    “We’re in the flip phone era of 5G networks, people don’t realise today’s 4G mobile standards were written for the era of the flip phone,” says John Smee, the Senior Director of Engineering at Qualcomm Research

    John was speaking to me at chipset manufacturer Qualcomm’s San Diego head office to discuss the next generation of mobile phone services.

    Putting together communications standards isn’t a simple thing, as John says “what we’re discussing now is what today’s five year olds will be using when they turn fifteen.”

    John sees the new standard as giving the next generation of internet giants their market opening, pointing out companies such as Facebook and Uber benefitted from the rollout of 4G networks and some of today’s startups will get a similar boost from 5G services. “A few clicks and you’ve ordered a ride. That wouldn’t have been possible without 3G connectivity, high powered smartphones and networks that are scalable.”

    “What are going to be some interesting new startups that become huge multibillion dollar industries from 2030,” he asks. “By definition we don’t understand the future.”

    For telco executives being a ‘dumb pipe’ is one of their nightmares and John believes they can avoid that fate in a 5G world by concentrating on their advantages with licensed spectrum. “If they are looking a high reliability and low latency services then the quality of the connectivity they can offer becomes essential,” he says.

    While the standards groups continue to work on the 5G standards, the technologies continue to evolve. John Smee’s message is that these new products are going to offer opportunities for new companies.

    The trick is to figure out which of today’s startup companies will be the Uber or Facebook of 2025.

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  • Voice technology and the generosity wars

    Voice technology and the generosity wars

    The winner of the upcoming fight over voice technologies will come down to who is the most open and provides the best utility believes Tad Toulis, VP for design at smart speaker manufacturer Sonos.

    A struggle is looming between the different voice systems believes Tad Toulis, VP of Design at smart speaker manufacturer Sonos.

    We were speaking at Sonos’ Santa Barbara office the day after Google launched its Google Home voice activated hub to compete with Amazon’s and Apple’s Siri systems.

    “There’s a little bit of syntax difference with every device we use, so we’re about to re-enter this environment where we have competing formats.” states Toulis, hinting at the days of competing network types operating systems and file types.

    For Sonos, that fight between formats is an opportunity believes Toulis. “Sonos was very early into this space, so much so that it’s had a few lives. The original proposition was a way to get people who were into music to have access to their digital music and enliven their home with that music.”

    “At a certain point in that arc, that category started to shrink a little bit and streaming started to emerge. Now streaming has become mainstream and we’re facing another cycle.”

    Generous systems

    Voice though is a social thing and that changes how we interact with devices Toulis believes, “we want to talk out loud in generous way to a generous system.”

    “What people want is a supportive, powerful experience that creates good options day to day,” says Toulis. “The technology is fast approaching a tipping point where it’s very human centric.”

    “The promise is to figure who can do that in the most natural way so you’re not thinking about the syntax and more about the experience.”

    Finding a place at the table

    Like most smaller players in the marketplace, Toulis sees Sonos as being a nuetral intermediary between with the various technology empires.

    “Sonos offers a place in that conversation. We also approach it in a different way because it’s not one of our businesses, it is our business.”

    “I assume we’ll do what we’ve done with the music services. We’ve always believed that we do well when there are many players.”

    Winning the voice wars

    When asked who is likely to win the voice wars, Toulis is quite rightly guarded, “what I’ve seen over my career in technology is what wins is what works for people, it’s not always the best technologies that win. What wins is the technology value proposition, here’s a need that hasn’t been satisfied and here’s a way of doing it that is sticky.”

    “The one that creates the solution with the least resistance will win,” says Toulis. “The best solutions are usually pretty obvious. The problem is you have a bunch of specialists looking at it, they can’t see how obvious it is because they are looking past the target. They’re either very close up.”

    While Toulis’ view is attractive, the risk for companies like Sonos is the technology empires find their business models aren’t suited to being open or generous and controlling access to their services is more compelling for their managers and shareholders.

    Hopefully open web and data will prove to be the market’s driving forces and certainly Ted Toulis’ and Sonos’ views are what users would prefer, the giants though may not prove to be so generous.

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  • A lack of systems, process or even a working website

    A lack of systems, process or even a working website

    The first ever guest of AirBnB tells his story. At the time the site had no contact details and Amol Surve was desperate to attend the San Francisco’s Industrial Design Conference in 2007.

    He tracked down AirBnB co-founder Joe Gebbia to get the air mattress and the business was born.

    Which shows a good business idea doesn’t need all their processes and technology in order to prove it works. Something that anyone with a new business idea should consider.

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  • Augmented reality ideas accelerate

    Augmented reality ideas accelerate

    As video technology accelerates, the push for augmented and virtual reality applications accelerates. Of the two different technologies, it looks like augmented reality is beginning to get traction in the marketplace.

    One example of an augmented reality application is Skulley Systems, a motorbike helmet with a head up display similar to those in fighter jets.

    The idea was the result of the company’s founder having a motorbike accident in Barcelona as he was reading a street sign. Dr Marcus Weller wanted to buy a bike helmet that displayed driving information and found there was nothing on the market.

    Dr Weller is not alone in his idea of augmented reality devices, Sony have reportedly patented a contact lens that will record the details of your life and play it back to you. It’s just one of many different augmented reality ideas that inventors are proposing although Sony’s appears to be more of defensive patent ploy rather than a real product.

    Skulley though doesn’t have the smart motorbike market to itself, last year Intel demonstrated their own motor bike helmet that integrates with the bike’s internal management systems.

    The main difference between Sony’s patent and Skulley Systems is the motorcycle helmet is close to reality having been through a Kickstarter crowdfunding campaign, then seed and venture capital investment.

    What Skulley are showing is the augmented reality applications are close to fruition, partly because ideas like visor displays are clear solutions for today’s problems. We are though only at the beginning of the roll out of both artificial and virtual reality technologies.

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  • Innovation as a safe word

    Innovation as a safe word

    After two complacent decades Australia’s pivot away from a mining and housing  based economy is promising to painful. In anticipation of the punishment to come, the nation’s political and business leaders have devised a safe word they hope will ease the pain — innovation.

    That safe word was desperately repeated as a group of “innovation rock stars” gathered last week at Sydney’s Knowledge Nation summit, billed as bringing together the nation’s leaders to drive the implementation of the Australian Government’s National Innovation and Science Agenda.

    Knowledge Nation showed that despite having a safe word Australia’s Anglo-Saxon, male dominated elites aren’t prepared for an economic pivot and true change in the nation will have to be a grass roots movement led by small business and community groups.

    A lack of diversity

    Notable in the selection of “key leaders from the innovation, science and technology ecosystem, including entrepreneurs, business leaders, investors, researchers and scientists, and policymakers” was the lack of diversity.

    A look of the speaker list showed only four of the fifteen speakers being women and only one of the 15 not being from an Anglo-Saxon background.

    One of the baffling things about modern Australian is the how few from non-Anglo groups feature among the ranks of the business, politics or media leaders. Yet Australia’s greatest success has been in integrating the successive immigration waves over the late Twentieth Century.

    A visitor to Australia could be forgiven for not noticing the country’s diverse population as the media, politics and business is dominated by those of British heritage. For the country, this is a tragic wasted opportunity and was reflected in the line up of ‘innovation rockstars.’

    Disjointed government

    The political ‘leadership’ also reflected that lack of diversity with three Federal government ministers — all men and no opposition, state or local figures — lined up to recite the grab bag of thought bubbles that are what now passes as policy in Australian government.

    Ministers offered succession of turgid recitals of disjointed programs which do little to address Australia’s structural barriers towards innovative businesses or the wholesale defunding of education institutions although the Innovation Minister’s snarling response to an academic’s question about R&D spending told much about their defensive posture.

    The political ‘leaders’ illustrated a key problem in the nation’s pivot. The long term failure of consistent planning across portfolios means no Australian investor, entreprenuer or student can have any confidence in government policies over a five or ten year horizon when policies barely survive one ministerial thought bubble.

    Overall though the biggest gap in the Knowledge Nation summit was its focus on government — the real weakness however lies in the corporate sector where inward facing service industries are distributing more on dividends than in research and development.

    Inward focus

    That inward focus, articulated well by Freelancer.com CEO Matt Barrie who described how almost all of the nation’s twenty biggest corporations are domestically focused service businesses, is the real problem facing Australia as it tries to pivot its economy away from being dependent on the fading Chinese commodities boom and domestic property speculation.

    A lack of globally competitive businesses leaves the nation exposed as most employment is in organisations that are unable to survive outside a relatively protected domestic market. It also means these companies don’t see the need to invest in research and development as their fat profits are dependent upon market dominance rather than innovative products and services.

    Barrie also had the only challenging idea in a day that promised many of them, the somewhat tired trope of abolishing Australian state governments.

    Government focus

    It’s quite touching that Barrie sees Australian Federal governments as being havens of intelligent, long term policy making when all the data indicates otherwise. The very idea of Canberra running education given its flip flopping on the Gonski reforms, confused policies on university funding and ideological obsession with funding elite private schools is, quite frankly, derisory.

    That the most challenging idea out of the day was the old chestnut of flattening Australian government speaks volumes of the dearth of original thinking coming out of the nation’s business and political leadership.

    In truth, Australian business needs to be snapped out of its inward rent seeking focus while the household sector needs to be weaned off speculating on residential property. These require real policy reform and cultural change.

    Little leadership

    Knowledge Nation showed there no understanding, let alone no appetite for that reform or change from Australia’s elites and as the Australian economy starts to feel the pain from twenty years of complacency we can expect the safe word of ‘innovation’ to be increasingly used by the nation’s elites.

    The lesson from Knowledge Nation is Australia’s economic pivot will come from the grassroots. It will be startups, small businesses, community groups and local governments that will lead the change. Australians waiting for government support and corporate leadership will be waiting a long time.

    In meantime, squealing ‘innovation’ at every sign of economic pain will be occupying much of the time of Australia’s comfortable Anglo elites.

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