Tag: robotics

You can’t wait for government to lead digital change

If you want digital leadership you’re going to have to provide it yourself, waiting for the government is no answer.

Last week’s events in Canberra shows business can’t wait for the government to lead industry change. If you want to keep up with technology, you’re going to have to do it yourself.

In the wake of the Global Financial Crisis many of my business clients were in trouble as banks tightened their lines of credit and consumers slammed their wallets shut. After a decade of running businesses, it was time to get a job.

The job I found was with the small business division of the New South Wales Government’s then Department of State and Regional Development where I quickly discovered how many companies and ‘entrepreneurs’ came looking to the government for money and leadership.

While there were some state government support programs available for exporting, high-tech and biotech businesses almost all of those approaching the Department were hopelessly unqualified for the assistance that was at best only involved marginal amounts of money.

The toughest part of my job was gently turning those people away without upsetting them too much. Often I failed and part of the reason for that was that many of those believed the government would take leadership in a changing digital world and fund ideas that would help the state’s and nation’s competitiveness.

I was reminded of my brief period as a public servant and the futile attempt for  with last week’s disasters for the Australian tech sector; the Prime Minister’s claim that social media is little more than digital graffiti and the still born announcement of a Chief Transformation Officer.

Last week’s announcement of Chief Transformation Officer who happens to have no budget – the UK office the local initiative is based upon received more than a hundred million dollars in the Brits’ last budget –  is probably the best indication of how far behind the ball Australian governments, particularly the Federal level, are in dealing with a changing economy.

A Chief Transformation, or Digital, Officer can be an important catalyst for change but to achieve that they have to have the support of the organisation’s leadership; if the CEO or minister isn’t on board then the CTO or CDO is doomed to irrelevance.

The Prime Minister’s blithe dismissal of social media as being digital graffiti over the weekend shows just how little support an office charged with managing the Australian government’s transition to digital services will get from the executive. The sad thing is none of the likely alternatives – on either side of politics – to the current Prime Minister seem to be any more across the changes facing governments in a connected century.

One good example of the profound changes we’re seeing is in agriculture; this feature on farming robots shows just how technology and automation is changing life on the land. These applications of robotics are going to affect every industry, including government.

As we’ve discussed before, if you want digital leadership then you’re going to have to provide it yourself . If you’re going to wait for the government, then times are going to overtake you. How are you facing the changes to your business and marketplace?

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Links of the day – touring an old nuclear plant and terrorists misusing Twitter accounts

Links for Sunday, January 4 – Terrorists and social media, cooks and smartphones and what an old nuclear power station looks like inside

From a quiet Sunday here’s some of the stories that have kept me occupied; terrorists misusing their Twitter accounts, what chefs really think of smartphone toting customers and more musings on the future of work in an age where robots and algorithms dominate.

To kick off the post, what does a nuclear power plant looks like after it’s been shut down?

Touring a decommissioned nuclear plant

Yesterday former New York Governor Mario Cuomo passed away, one of the most contraversial moves of his administration was closing down the state’s only nuclear power plant at Shoreham, Long Island.

In March last year Nick Carr had an opportunity to tour the abandoned site and posted the story of this visit onto hist Scouting New York website.

Where will all the workers go?

Economist Nouriel Roubini adds to the discussion about jobs in an age of robotics and algorithms in Where Will All The Workers Go? In his Project Syndicate piece, Roubini focuses on how the current wave of automation will affect jobs in emerging markets.

Today, for example, a patient in New York may have his MRI sent digitally to, say, Bangalore, where a highly skilled radiologist reads it for one-quarter of what a New York-based radiologist would cost. But how long will it be before a computer software can read those images faster, better, and cheaper than the radiologist in Bangalore can?

Like the rest of us he doesn’t have any firm answers except to suggest we may have to accept a new age of under-employment. This has serious consequences for today’s consumerist societies and the economic assumptions that underpins them.

The risks of Instagramming your Jihad

A clumsy Kiwi jihadist gave away the location of secret training camps in Syria through his Twitter account reports the iBrabo website. Mark Taylor joined an insurgent group in June this year and publicly burned his New Zealand passport on declaring he had no intention of returning to his homeland.

A few months after destroying his travel documents, The New Zealand Herald reported Taylor wanted to return home. All of which proves the point of The War Nerd that the best way the west can deal with its suburban jihadists is to give all of them a one way business class ticket to Syria.

How do chefs really feel about cell phone use in restaurants?

Many articles have been written about how restaurateurs are driven to distraction by mobile phone users in their establishments, but how true are those tales.

The Daily Meal interviewed a dozen US chefs about their attitude towards diners taking selfies and instagramming their meals. It turns out they are more concerned about their customers enjoying their meal rather than being upset at them shooting photos.

Hyundai connects their cars to Google Android watches

Korean conglomerate Hyundai has joined the connected car race with an Android Wear app that works with the company’s Blue Link system. The app, designed to work on Google’s wearable devices as well as smartphones, will work allow users to lock, open and locate their cars.

It’s another example of how car manufacturers are integrating wearable and mobile apps into vehicles and it’s a small taste of what’s possible when the smart home and the connected car start talking to each other.

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Designing the self driving car

Does a driverless car need to look like the vehicles we’re used to?

“It certainly looks like an engineer designed it,” was one of the first reactions to Google’s announcement of its first full prototype self driving car.

Certainly Google’s driverless vehicle looks odd, sort of like an overgrown carnival dodgem or an cartoon character police car.

One of the interesting aspects of the driverless car is that many features into today’s automobiles aren’t necessary if you don’t have a driver – the obvious aspects being that a steering wheel, handbrakes and dashboard displays become unnecessary.

Google have a video from earlier in the year showing the design and unveiling of the prototype. One of the fascinating aspects of the new device is how Google propose it can empower the sight impaired and disabled.

The prototypes are stripped down vehicles with only a top speed of 25mph, with only two seats and little, if any luggage space. As the Oatmeal reports, riding in them is a little boring after the first few minutes.

Looking at the Google vehicles it’s difficult not to think we could design something radically different if we moved away from our own prejudices of what a car should look like.

At the beginning of last century, motor cars looked similar to the horse carts that were the standard transportation of the day; it was only in the 1930s the automobile fully took the form we recognise today.

So it’s worth considering how we can optimise these vehicles to meet our needs and comfort rather than build them around the requirements of Twentieth Century technologies and usage.

Tomorrow’s driverless cars will probably look very different to today’s vehicles and similarly our communities will adapt to a very different way of travelling. We will almost certainly find our cities will be very different when the driverless car becomes the norm.

We need to think how to design them for that future, however far away it may be.

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The rise of the robots

A robot security guard shows the way for future employment

One of the key themes of this site is how  industries and workplaces are changing, one good example of this is Knightscope’s K-5 robot, a refrigerator sized device that does many of the tasks currently done by human security guards.

The K-5 comes with an impressive list of security features; live video,  facial recognition, behavioral analysis and a range of other tools to help organisations protect their premises.

With an advertised running cost of $6.25 an hour, half the US mean average wage for security guards, the robots appear an attractive proposition although one suspects the limitations of the devices, not to mention the networking infrastructure involved, won’t make them feasible for most places in the near future.

Despite its limitations, the K-5 shows the direction of robot technologies in replacing jobs that until recently were thought to be immune to automation. As the technologies inside the K-5 become smaller and lighter, future devices will become even more flexible and adaptable.

Adding to the strengths of these autonomous devices is their constant connectivity, as the promotional video shows the robot uses cloud services to run its recognition and alarm services. Coupled with various sensors and beacons within a building, and these robot security guards become formidable devices.

The applications for devices like the K-5 goes beyond patrolling shopping centres, car parks or industrial complexes; it’s not hard to see how similar devices can be deployed in applications like agriculture, mining or manufacturing for tasks where it would be expensive or dangerous to employ humans.

What the K-5 illustrates Andrew McAfee’s warning of exponential technological change being about to engulf businesses, the employment implications of that should have community leaders thinking as well.

For entrepreneurs, on the other hand, advances in robotics are another great opportunity.

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Rethinking the middle class

Has the internet destroyed the western world’s middle class lifestyles?

Technologist Jaron Lanier says the internet has destroyed the middle classes.

He’s probably right, a similar process that put a class of mill workers out of a job in the Eighteenth Century is at work across many industries today.

Those loom workers in 18th Century Nottingham were the middle class of the day – wages were good and work was plentiful. Then technology took their jobs.

Modern technology has taken the global economy through three waves of structural change over the past thirty years, the first wave was manufacturing moving from the first world to emerging economies as global logistic chains became more efficient.

The second wave, which we’re midway through at the moment, is moving service industry jobs and middleman roles onto the net which destroys the basis of many local businesses.

Many local service businesses thrived because they were the only print shop, secretarial service or lawyer in their town or suburb. The net has destroyed that model of scarcity.

The creative classes – people like writers, photographers and musicians – are suffering from the samee changed economics of scarcity.

Until now, occupations like manual trades such a builders, truckdrivers and plumbers were thought to be immune from the changes that are affecting many service industries.

The third wave of change lead by robotics and automation will hurt many of those fields that were assumed to be immune to technological forces.

One good example are Australia’s legendary $200,000 mining truck drivers. Almost all their jobs will be automated by the end of the decade. The days of of relatively unskilled workers making huge sums in the mines has almost certainly come to an end.

So where will the jobs come from to replace those occupations we are losing? Finance writer John Mauldin believes the jobs will come, we just can’t see them right now.

He’s almost certainly right – to the displaced loom worker or stagecoach driver it would have been difficult to see where the next wave of jobs would come from, but they did.

But maybe we also have to change the definition of what is middle class and accept the late 20th Century idea of a plasma TV in every room of a six bedroom, dual car garage house in the suburbs was an historical aberration.

Just like the loom weavers of the 18th Century, it could well be the middle class incomes of the post World War II west were a passing phase.

If so, businesses and politicians who cater to the whims and the prejudices of the late Twentieth Century middle classes will find they have to change their message.

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