The carbon cost of computing

power-station-1The London Times reports Harvard University researchers have found two Google searches have the same carbon footprint as boiling a kettle.

This should be no surprise as it’s easy to forget the energy consumed by every computing task we do. It’s not Google’s computers that are energy hungry, those sitting on our desks or laps are almost as greedy.

There is a redeeming feature to this. One of the experts quoted later in the article points out that if the computer use is saving you jumping in your car or carrying out some other carbon intensive activity then the computer use is better for the environment.

The article points to a useful websites for calculating your carbon emissions at Carbon Footprint. This is handy not just for reducing your effects on the environmental but also for identifying where you can reduce your energy costs.

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Respecting your network

This article originally appeared on SmartCompany on November 25, 2008

Australia’s Spam Act is just over five years old, and it’s had some success in keeping locally sourced junk email to reasonable limits along with catching the odd perpetrator.

The Australian Communications and Media Authority has plenty of Spam Act information for business owners on its website and the requirements can be summarised in three principles – get consent, identify yourself, and make it easy to unsubscribe.

Before you can send commercial emails to people, they need to ask for them. In itself, this requirement eliminates your emails being classified as spam given the definition of spam is unsolicited emails.

Identity is important, as the recipient needs to know who the email is from. All legitimate businesses should have no problem with this.

Finally, unsubscribing is simply good manners. For a business owner there is absolutely no point in irritating potential customers and partners who don’t want your messages.

The sticking point in all of this is defining consent. The loophole in the act defines “inferred consent” if you have an “existing business relationship”. The current interpretation of a business relationship is merely having the business card of the recipient.

Sadly this gives any dolt you’ve been foolish enough to give a business card to at a networking function permission to bombard you with invites to get-rich-quick seminars and share boat schemes.

I can’t tell you how irritating I find idiots sending me three pointless emails a week because I put my card in the door prize bowl or gave the courtesy of exchanging cards while talking.

Even worse are the dills who start sending SMS messages to your mobile phone. In fact I’m amazed that anyone thinks ultra intrusive text spam is an effective way to generate goodwill for a business.

A particular difficulty with spamming people in your network is that your paths will almost certainly to cross again, which can put all parties in a difficult position.

So don’t simply add everyone who gives you their business card to your mailing list. By all means send them a follow up email, phone call or postcard, and certainly offer to connect to them on social networking sites like LinkedIn and Facebook, but spare everyone the spam.

Understanding your responsibilities under the Spam Act will help you get more from your mailing lists. Adding some common sense and manners goes a long way too.

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Does IT kill competition?

Andrew Mcafee’s article of the effects of IT on competition and businesses raises some interesting points .

http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/curiouser_and_curiouser/

His conclusion is technology isn’t a leveller between businesses – instead it creats a greater concentration of market power.

I wonder if those results Andrew cites are biased because of the economic boom and easy credit we recently been through; start ups were bought out by cashed up bigger players and that’s why we saw a concentration of businesses.

Regardless of the reasons, there’s a caveat for the bigger players; Andrew’s view is this because “good ideas and good execution separate winners from losers” and technology is what allows these good ideas to spread in a well run company.

This week’s collapse of Wedgwood is a good example of when a company’s culture stifles ideas and innovation. The New York Times has an excellent description of what went wrong and Seth Godin has some wise comments on the NYT strory.

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IT for the future

CNET’s Matt Asay looks at a Goldman Sachs report forcasting IT spending for 2009. To say the predictions are dire is an understatement. 

Mark’s comments are interesting. He takes issue with Goldman’s view that open source and Software As A Service (SAAS) spending will fall as corporates focus on known vendors such as Microsoft and Symantec.

I tend to agree with Goldman’s analysts that the big corporates will turn conservative for the next few years as they focus on their core operations. As long as their IT infrastructure is good enough, that’s where they will stay.

The real action for open source and SAAS will be in the SME sector. Small businesses will be under more competitive and cash pressures as the global depression bites. The who survive the next three to five years will be the ones who do things smarter, quicker and cheaper than their opposition.

This is where open source, and more important, SAAS come into their own as they give smaller enterprises flexibility and cost advantages.

Some of today’s small businesses will the giants of the next economic boom and many of them will be giants because they embraced the new tools and technology available to them.

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Sydney New Years Eve

As usual, Sydney welcomed in the new year with a bang and we were lucky enough to be at Dawes Point to get a front row seat on the spectacle. A few of the better photos are on Flickr. 

It’s a long night when you have three young kids and the seven year old was well and truly over it when we got home at 2am.

Funnily, it turns out we were standing close by to one of Sydney’s well known food bloggers. Helen has her own photos of the evening on Grab Your Fork.

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Should you drop the Yellow Pages?

yellow-pagesToday’s Australian reports Sensis’ Yellow Pages revenue is up 5% and White Pages over 11%. That’s an interesting result as it bucks the evidence that online advertising is hurting them.

At business events I’m finding many owners and managers are telling me they are dropping their Yellow Pages ads as they find they aren’t getting the returns they were hoping for and think online offers more return for their advertising dollar.

There’s a lot of people who agree with that idea and even Sensis’ e-business report showed 89% of consumers are using the net to research purchases.

So there is a pretty good argument for businesses to move their advertising online, but before doing so you need to look at what channels your market is using to find you.

For some businesses the Yellow Pages is still an important channel. For instance, the local plumber cannot afford to be without a Yellow listing.

But other businesses, say an online auction site, don’t need to worry about an expensive Yellow Pages display ad although a listing in the White Pages would probably help their credibility with some customers.

In the end, it depends upon your business and the customers you want to reach. If your business is a service business that generates work from emergency calls, such as the plumber, dentist, vet or a computer technician, then you will need some presence. 

Even if your business doesn’t cater to those markets, the online Sensis listings are still useful as this plugs your business into the directory enquiries, 1234 and web based services, although these may not be as useful as Google or Yahoo!.

Marketing’s all about telling your story to the right people. While many of those people are now surfing the web, it may suit your business to still spend something for those people who insist on using the Yellow Pages.

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Focus as a survival strategy

Why Apple shouldn’t bother with low margin netbooks

compassThis article originally appeared in Smart Company on December 9, 2008

Speculation is mounting about Apple releasing a cheap netbook. The idea is Apple needs to compete in the ultra cheap sector and their existing range is too expensive in the current market.

While there’s no doubt Apple will have to respond to the difficulties in the market and give up some margins and profits, there’s danger in simply chasing other people’s price points.

Apple’s success is built upon high margin products, not the stack ‘em high, sell ‘em cheap models other manufacturers follow with varying degrees of success. Those high margins allow Apple to offer value added services like free help in their Apple Stores.

While it’s important to meet consumer price points in the current market, pitching a product to meet someone else’s price point is madness. Apple’s market couldn’t be different to that of the Asus EeePC for example.

That people are suggesting companies in Apple’s market and financial positions should be doing these things illustrates just how tough times are in the tech industries. This was flagged in yesterday’s SmartCompany New Years Resolutions article where Amanda Gome specifically clearly flagged IT as an area to cut.

As we learnt in the tech wreck, IT spending is the first to be slashed, and from what I’m hearing there’s a bloodbath looming in the technical services industry.

Others are hearing this too. The website GigaOm and Gartner Research both published tips on surviving the downturn last week.

Gartner’s paper was firmly aimed at tech service businesses, but there‘s plenty of good ideas there for other businesses as well. Their key point is you have to lead the market as followers will struggle.

The GigOm article starts from the same premise as Gartner – businesses need to differentiate themselves from the rest of the market – for GigaOm focus and simplicity are the keywords.

Focus and simplicity are how Apple has achieved its position in its market. Right now is the worst possible time to lose this focus.

All of us need to focus on the areas where we have advantages and how we can simplify things for our customers. We need to be talking to our clients now and understanding where their pain points are and how we can help.

Once we’ve done that, we can start getting new ideas and products out there that will help our businesses through the tough period ahead.

Image by Kriss Szkurlatowski.

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