Changes

Last month everything changed.

Instead of waking up at 5am, lying in bed and checking the overnight news and media releases on my phone, I was able to lie in, consider going to the gym and wandering into work at a sensible hour.

My two years as Mumbrella’s news editor had come to end.

Modern digital journalism is not for the lazy or the faint hearted. The tyranny of a daily newsletter means the editors are always hungry for stories and stressing about scooping the opposition.

The hours up to sending the daily newsletter – around 10.30am for Mumbrella – go in a blur.

After the newsletter is sent, the duty editor’s challenge is to keep the website up to date while keeping a beady eye out for breaking news, story ideas for coming days, complaints about earlier stories and moderating the often defamatory comment stream.

Lucky editors have great reporters in their teams. In my case, I had Zoe Samios and Abigail Dawson who both awed and scared me with their work ethic and ferocious competitiveness.

I was very lucky.

That luck held in working alongside Josie Tutty, Mumbrella’s deputy editor, whose editorial sense and attention to detail saved me from countless shocking howlers.

With that team, Mumbrella managed to score its highest ever traffic in 2018.

Those opportunities, privileges and challenges came at a cost, though with stress an every-present problem for everyone in editorial teams.

One former editor of an industry website told me they had PTSD after four years of running one site.

Despite the stresses, those two years had been interesting. I’d learned a lot and I’m eternally grateful to Tim Burrowes for the opportunity to have a deep, if short, dive into an industry which I didn’t really understand along with the privilege of working with some of the smartest and hardest working young journalists in Australia.

It was also the opportunity to be on the editor’s side of journalism, a challenge I genuinely thought I would never get.

However when Zoe, Abby and Josie decided to move on for their own individual reasons, it was time for me to move on as well.

Again, I was lucky. A role at the Australian Computer Society opened up which allows me to get back into tech in a position that gives me the opportunity to help raise the IT industry’s importance to the nation’s and political leaders.

This has been my passion and was too good an opportunity to pass up.

Added to the attractions were a much shorter commute, nicer offices, more civilised working hours and far less stress.

I’ll miss the hipster vibe of Chippendale, even though I was probably the oldest person in the suburb, let alone the office, along with the opportunity of dressing like an extra from Mr Robot.

Now I’m at Barangaroo (the towers in the featured image) I have to dress like a sensible, middle aged adult.

The last two years were at times fun, at times dispiriting and at times infuriating. On the latter point, it’s remarkable how sensitive those outwardly hard-nosed agency bosses, journalists and publishers can be when relatively trivial stories upset their fragile egos.

I won’t miss those panicked phone calls from hysterical publishers, journos and agency bosses who, quite frankly, were old enough to know better. You know who you are.

But on balance, my time at Mumbrella was a challenging and fun adventure. I wish the new team, as well as Tim and his co-founder Martin Lane, all best in navigating a business reporting on an industry that doesn’t understand its own challenges.

So I’m thankful for the opportunity, and I’m grateful for the change.

I hope to see many of you around in the new role.

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Breaking the ennui – thoughts on new projects

Five projects to get minds working again.

To snap myself out of the current ennui that has swamped me, I’ve a few ideas for a crowdfunded project. I’m interested in what people think of them, the first two are Australian focused while the others are more international.

All five of them revolve around the changing global economy and its effects upon societies, communities and individuals.

These are the ideas and I’d be delighted to hear some thoughts on them.

True Australian stories

Australia is in a time of transition. The upcoming Federal election may well determine the nation’s development over the next half century.

The idea of this project is to get out into the regions and suburbs which aren’t being covered – if not outright ignored – by the mainstream media and talk to the communities, people and businesses about how their worlds are changing and what they are doing to deal with it.

Re-inventing Australia

After a quarter century of continuous growth Australia has to make decisions on where its economy goes next. Successive governments have identified resources, agriculture, tourism, finance and education as the ‘five pillars’ of the economy.

This project talks to the people trying to make Australia’s five pillars work along with looking at those trying to build alternatives.

The future workforce

How does the global future workforce look? Will we be all contractors for Uber or Upwork or are there other models developing around the world.

What does the next phase of the industrial revolution look like for workers in both the developed and emerging economies? This idea is inspired Sebastião Salgado’s work.

The Second City project

Every major city has a less prosperous neighbour – Sydney and Newcastle, Melbourne and Geelong, London and Birmingham, Beijing and Qingdao, San Francisco and Oakland are examples.

How are those second cities faring in a global economy that’s increasing the wealth of the rich? What are the leaders of those communities doing to reposition themselves.

The next Silicon Valleys

While we’re focused on today’s global centres like California’s Bay Area, London and Shanghai there are other emerging industrial centres that will be the next generation’s Silicon Valleys. Who are they and what do they look like?

I’d be delighted to hear readers’ thoughts on these projects and any other ideas for similar ventures.

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The evolving business

Sometimes we have to disappoint old customers and fans

“Maybe people are less interested in what you do now,” said a listener after November’s Weekend computer spot, “I’d like to hear more about buying new computers.”

The listener was commenting that he didn’t find what I speak about interesting any more and that I don’t spend time updating the PC Rescue website.

What the well intentioned commenter didn’t understand is that businesses, and their owners, evolve in order to survive and stay sane.

In my case, I have the idiot savant’s ability to retain miscellaneous facts and see patterns. This works well in IT support and comes in handy when answering technical questions on radio talkback programs.

Those skills were so useful that the success of the programs and online columns distracted me from my own five year business plan. When I belatedly realised the business wasn’t meeting my personal objectives I moved on from the day to day operations of the organisation.

Another problem for being an on-air tech guru is that while there’s a demand for experts to answer computer questions, not many people want to pay for that advice meaning there isn’t really a market.

Indeed, giving complimentary advice had the perverse effect of damaging my own personal brand with the market, such as it is, believing I’d do everything for free, something my long suffering call centre had to battle with constantly (sorry Yvonne and Ash).

When it becomes apparent things aren’t working like we intended, it’s time to look at what we’re doing and figure out another course. Einstein said “insanity is doing the same thing, over and over again, but expecting different results.”

When we decide to change some of our old customers, fans and followers might be upset; but sometimes what’s best for us and our business in this changing world means we have to leave some behind.

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