Little Boxes, big data and modern management

The careers of folk singers Pete Seeger and Malvina Reynolds have some lessons for modern management.

Yesterday’s passing of folk singer Pete Seeger at age 94 is a chance to think about old age, the Twentieth Century and how we use technology might be restricting us from seeing the opportunities around us.

One of Seeger’s best known hits of the 1960s was Malvina Reynold’s song ‘Little Boxes’ that described middle class conformity in the middle of the Twentieth Century, which had a renaissance in recent years as different contemporary singers did a take of the song for the TV series ‘Weeds’ .

As the ‘Weeds’ opening credits imply, we are probably more conformist today than our grandparents were in the 1960s.

In business, that conformity is born out of modern management practices that insist employees be put into their own ‘little boxes’ – if you don’t tick the right boxes then the HR department can’t put you in the right box.

With big data and social media expanding, increasing computer algorithms are used to decide which box you will fit into. One of the boxes that managers and HR people love ticking is the age box.

Little Boxes’ writer Malvina Reynolds would never have fitted into one of the modern HR practioners’ little boxes as she only entered the folk music community in her late forties.

Despite being a late bloomers, Malvina wrote dozens of folk and protest songs through the 1960s and 70s – The Seekers’ Morningtown Ride was another of hits – before passing away at age 77 in 1977.

Were Malvina Reynolds born 60 years later, she would expect to live to at least Pete Seeger’s age and expect to switch careers several time during her working life.

Modern age expectancy means the modern workplace’s age discrimination and the box ticking of HR managers is unsustainable; there’s too much talent being wasted while individuals, business and governments can’t afford to fund a society where the average person spends the last thirty years of their life in retirement.

With technology there’s no reason why a forty year old air pilot can’t retrain to be an accountant or a sixty year old farmer get the skills to become a nurse, the very tools that are being used to keep workers in boxes are the ones that enable them to break out of those boxes.

Similarly modern technology allows an accountant, farmer or young kid in an obscure developing nation to create a new business or industry that puts the box ticking HR managers in downtown high rises out of work.

Just as today’s box ticking manager might be confronted by a threats they barely know exist, so too is the business that spends all its time looking at data that confirms its owners’ and executives’ prejudices.
Life, and data, doesn’t always neatly fit into little boxes.

Filing box image courtesy of ralev_com through sxc.hu

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Digital vagrancy

The term digital vagrant might be appropriate for the businesses and people left behind in a connected world.

One of the joys of writing on and analysing trends IT industry trends is the never ending source of buzzwords and phrases that vendors invent.

Today is a good day with a release from security software vendor AVG coining the term ‘Digital Vagrant’.

Underlying the idea of digital vagrancy is an abandoned underclass who, overwhelmed by technology, are ignored and neglected in a connected society. As the AVG media release describes;

Users who are left behind to wander around in an online world that largely ignores them are nothing more than the digital equivalent of vagrants – people who are left to cope in a world that has become too overwhelming.

‘Digital Vagrant’ joins other wonderful ‘digital’ labels; digital immigrant, digital native and digital sharecropper come to mind.

It’s tempting to think that digital vagrancy is what eventually happens to poor exploited digital sharecroppers – those who’ve donated their free labour to help the likes of Mia Freedman, Chris Anderson and Ariana Huffington to build their media empires.

Should that be the case, there’s going to be many digital vagrants.

On more serious note, AVG does have a point in that both individuals and businesses that scorn technology risk being left behind in society that’s becoming increasingly connected.

Society and business are going through a change similar to that of a century ago where the motor car, trucks and tractors radically changed industries and the economy.

Those farmers and businesspeople who stuck with horse drawn equipment slowly became irrelevant and went broke.

A similar process is happening now as a new wave of technology is changing business and society.

The question for all of us is do we want to be left behind in a connected society?

Beggar image courtesy of apujol through sxc.hu

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The real thing behind the internet of things

We need to think beyond technology to get value the real value from the internet of things says Alicia Asin, the CEO and co-founder of Spanish sensor company Libelium.

We need to think beyond technology to get value the real value from the internet of things says Alicia Asin, the CEO and co-founder of Spanish sensor company Libelium.

Libelium and its CEO Alicia Asin has been covered previously on this blog and we had the opportunity to record an interview with Alicia at the 2013 Dreamforce conference.

Alicia told us about her vision for how she sees cities and governments evolving in an era of real time accessible information, in many ways it’s similar to where the Deputy Lord Mayor of Barcelona sees his city being at the end of this decade.

“I would say the biggest legacy the internet of things can bring is transparency,” says Alicia. “In the smart cities movement the IoT gives an opportunity for have a dashboard for cities.”

“You can see the investment made for reducing traffic investment downtown, the carbon footprint reduced and the return on investment,” says Alicia. “You can have very objective facts to supply to the citizens and they can make better decisions.”

For this vision to become true, it means government data has to open to the community which is something that challenges many administrations, however Alicia also told the story of how her company supplied Geiger counters to volunteers monitoring the radiation fallout around the damaged Fukushima nuclear reactor in Japan.

“We made a project in Fukushima when the nuclear accident happened where we sent some Geiger counters to the hacker space,” says Alicia. “Suddenly all the people with the Geiger counters started to publish the data onto the internet.”

“They were keeping a totally independent radiation map made by the activist citizens.”

Alicia raises an important point of how citizens can be using technology independently of governments. This was most notable in the Occupy movements across the United States that sprung up in late 2011 where hackers set up independent communications networks and recorded events outside the control of mainstream media and government agencies.

While citizens can use these tools to get around official restrictions, governments play an important role in developing new industries around these technologies, Alicia sees the smart city investments made by Spanish cities as creating the start of a Spanish Silicon Valley.

“Despite the economy, we are seeing a number of projects in Spain around smart cities,” Alicia observes. “In fact, I’m saying Spain is becoming the Silicon Valley for smart cities.”

“In terms of attracting big companies to look at what’s going on in Spain and to build a bigger brand around the Internet of Things, I think that really helps.”

With government and citizens working together, Alicia sees the Internet of Things delivering great changes to society as it enables citizens and makes governments more accountable.

“It’s the real thing, it’s beyond technology.”

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Are industrial hubs a thing of the past?

Do services like Alibaba and oDesk mean industrial hubs are things of the past?

Since the beginning of civilisation, industry hubs have formed the basis of cities and regions, but is the internet removing the need for like minded businesses to group together?

Tomorrow I’m at a breakfast featuring Porter Erisman whose film Crocodile in the Yangtze tells of the rise of China’s Alibaba and the adventures of its founder, Jack Ma.

Jack Ma’s Alibaba is the eBay of manufacturing, connecting factories and buyers around the world. A visitor to the site can buy anything from childrens’ clothing to tractor gaskets, all cheaper by the container load.

The rise of Alibaba tracks the development of sites like oDesk which bring skilled workers together. It’s becoming easier for businesses of all sizes to tap global workforces and supply chains.

In the past, industrial hubs and cities have developed due to the proximity of workers, suppliers and materials. Today, it may well that with all the resources being a mouse click and a credit card away from an entrepreneur it’s no longer necessary for these hubs to develop.

Whether industrial hubs do develop in the future will depends on individual sector’s needs for natural resources, face to face contact and short supply chains, but it’s worthwhile thinking whether location remains important for modern economic development.

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Ships flags and twitter – how communications evolve with technology

Ships’ flags, morse code and Twitter show how our language evolves around the technology of our time.

An innocuous, short 1917 message between Admiral Jackie Fisher and Windows Churchill, then British Minister of Munitions, tells us much about how language and communications evolve around the technology of the day.

The focus on the page linked is the World War I use of OMG – Oh My God – which became common with SMS text messaging, and it illustrates how our language evolves around the limitations of the era’s technologies.

Fisher’s message short, sharp and succinct message is good example of this – a legacy of spending a career communicating between ships by flag. By necessity, messages had to be brief, accurate and work within the limitations of the medium.

At the time Fisher wrote that note, ships’ officers were adapting from flags to the radio telegraph where morse code created a whole new argot to take advantage of the medium and its limitations.

Which brings us to today, where similar economies of communications have evolved around the SMS text message, Twitter post or social media update where OMG, LOL, BRB are part of the common dialect.

Jackie Fisher’s message to Winston Churchill is a good reminder of how we’re all creatures of our time.

Image of nautical flags courtesy of c_makow on sxc.hu

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What happens when the power goes out?

How would you cope if the electricity was turned off?

Cisco gave a media and analyst briefing earlier today on the Internet of everything looking at how various technologies can help with tasks ranging from reducing traffic accidents to improving productivity which I’ll write up later.

One of the analyst’s questions though is worth pondering – “what happens when the power goes out?”

For most of the industrial processes discussed by Cisco and the panellists, this would be a hassle but most of the systems would, or should, be designed to fall back to a default position should the power fail.

On a much bigger scale though this is something we don’t really think through.

In modern Western societyour affluent lifestyle is based upon complex supply chains that get the food to our supermarkets, fuel to our petrol pumps, water to our taps and electricity to our homes.

Those chains are far more fragile than we think and few of us give any thought to how we’d survive if the power was off for more than a few hours or if the shop didn’t have any milk and bread for days.

It’s one of the fascinating thing with the end of the world movies. When the meteorite hits or aliens take over then our power and food supplies probably have only 72 hours before they dry up.

After that, you’ve probably got more to worry about your neighbours trying to steal your hoard than being ripped to pieces by zombies.

Most of us probably wouldn’t cope without the safe, comfortable certainties which we’ve become used to.

One thing is for sure — if the power does fail, then most of us will have more to worry about than whether our smartphones are working or whether our geolocating, internet connected fridge is tweeting our wine consumption.

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Facebook as the family newsletter

The online and traditional media frenzies over the royal baby show how times are changing for the media and families.

This week’s Royal birth was a curious mix of the old and modern – a cringing fawning by the media over the family and baby which wouldn’t have been out of place of place in a black and white 1950s newsreel  coupled with a modern frenzy on social media.

In the social media world, the Washington Post reports there were almost one million mentions of the royal birth on Facebook in the hour following the news. It’s an interesting reflection of how communications have evolved.

Where once we shared news of life events by letter, then telegraph and later the phone; we now broadcast our own news over social media services, particularly Facebook.

Increasingly for families, Facebook has been the main way people keep in touch with their more distant friends and relatives. Your cousin in Brazil, aunty in Germany or former workmate in Thailand can all keep up with the news in your life through social networks.

The Royal family itself is an example of this, having set up their own Facebook page for the new arrival and it shows of how ‘weak ties’ are strengthened by the social media connections.

Another aspect of social media is the ability to filter out noise. If you’re like me, the royal baby is about as interesting as origami classes but  I was spared most of the hype by not looking at broadcast media and sticking to my online services where it was just another story.

While being able to filter out what you consider ‘noise’ risks creating écho chambers’ it also means the online channels are becoming more useful for both relevant news and family events.

That’s an important change in personal communications we need to consider. We also have to remember those baby photos we post to Facebook, Twitter or Pinterest are now licensed to those services as well.

One of the great challenges for this decade is balancing the privacy and security aspects of these new communications channels with the usefulness of the services.

In the meantime though they are a great substitute for a family newsletter.

Image courtesy of Hortongrou through sxc.hu

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