Being invited to the investment party

Jon Medved is one of those credited with driving the current Israeli startup boom having been involved as either a founder or investor in over 100 startup companies over the past two decades.

His current venture, OurCrowd, is a fund raising platform for startups seeking investors. Since being launched in 2013 the service has raised over $34M for 31 portfolio companies.

At the Australian-Israeli Bridge Investment summit in Sydney last week, Jon was a keynote speaker and panellist describing the startup and technology landscape of Israel. Following his morning sessions, he spoke to Decoding the New Economy about Crowdfunding, investment regulation along with both Australia and Israel’s place in the world.

Thanks Jon, let’s start with what OurCrowd do

We’re the world’s largest equity crowdfunding platform. We focus on sophisticated investors. What they call in America an accredited investor, which means that you have to have substantial assets in order to crowdfund at this point because we’re offering shares in private partnerships that then are essentially investing on a per company basis so it’s more like democratized venture capital than it is classic Kickstarter crowdfunding.

You, as an individual, to get into one of my deals have to commit $10,000 per deal. So that’s real money. You get complete choice. We sift through thousands of companies, select about 2% of those that we look at. We put them up on our website. We invest our own money and then you just choose to join us. We aggregate the variety of the investors and join us from 110 countries around the world and then we write a single check with the aggregated amount and that’s often millions of dollars so it’s not like couple 100k or 50k. This is real money.

Our biggest round has been $16 million with the other money. We invest in companies across all sectors and all stages. We’re sector agnostic as well as stage agnostic and we’re now geography agnostic. We’re from Israel and the majority of our deals are in Israel, but we’re increasingly investing in the States. Here in Australia, we’ve done two deals. Our first was launched, our first deal in India, deals in the UK, soon Latin America, etc., etc.

So where are the areas that you’re seeing the biggest growth?

The Internet of Things is just unstoppable.

On the hardware side or on the software analytics side?

Both, we have software for inter-device connectivity. We have software for big industrial control of the Internet of Things. We have devices themselves that are really cool. Things that are doing location of things, things that are doing analysis of non-connected devices. We have companies that are linking the physical world to the virtual world. I’m just a huge believer. I think this is such a big trend, and we haven’t even seen the beginning of it. It’s just getting started.

How did the idea of OurCrowd come about?

I’ve been 30 years on the tech business as an investor and as an entrepreneur, taking companies public, have been bought. I ran venture capital funds. I’ve been an Angel Investor, so I’ve been around the block several times.

I’m too young, at least in spirit, to hang up the spurs, and I wanted to do something that would combine three distinct loves that I have. One is I love investing. Two, I love disrupting and being an entrepreneur. And the third is I love Israel. I live in Israel. But I really believe that Israel has a role to play in history and the world beyond its small population.

I tried to mix up investment, entrepreneurship, and Israel, came up with OurCrowd because the idea is that today, the whole venture capital angel investing thing is very important in terms of powering innovation, but no one has disrupted that or changed that methodology for 50 years.

Some old venture funds, some old angel investments and some of the disadvantages of current practice is number one, you’re limited typically regionally or city. There’s the Boston Common Angels or South Coast Angels or the Melbourne Angels that, God forbid, don’t invest in Sydney. That’s fine for that period of time. That doesn’t work anymore. Basically, you’ve got to be global. The companies need global help. I’m here. Are they okay?

So, this was very disruptive I think of the existing way the people invest because it was going to turn something which had been very hyper and local into a global event, but it was also going to disrupt the business by bringing in completely uninvolved people. It turns out that in America, which I know very well, there are 10 million of these accredited households. About a hundred thousand have ever made an angel investment.

Literally, 1% of the rich people have ever done this kind of investing. So, I said, “Before we bring the whole world then which is going to happen, and people are working on legislation here and elsewhere, let’s first empower the wealthy to get access to these deals because really, if you look at who are the guys who’ve been investing in the next Facebook or the WhatsApps of the world, same couple of hundred angel investors in Silicon Valley and maybe the same 50 funds and everybody else has been screwed.

Basically, you’re not invited to the party. You know when you can get to the party? It’s when these companies get public. That’s what they’re called private companies. They only problem is that these companies go public and they are already at $50 billion valuation. Who wants to come to that party? It’s not a fun party. I want to get people into the company when they’re being priced at $10 million or $5 million or $20 million so you can ride it to the billion dollars and the individual can make a hundred times his money or hundreds of times the money.

I think we are disruptive both on the global thing in terms of being inclusive and giving people choice because until now, the Faustian bargain you had to make was either I’m going to have a choice, therefore, I am an angel which means I’m on my own. If I’m the newbie, figure it out, read a book, get a mentor. How do I make an investment like this? What’s a term sheet? What’s preferred stock? Who’s the lawyer I should use? How do I…That’s very hard for somebody who doesn’t grow organically in the system to access that.

You could go to a venture fund, but at a venture fund get ready to write a million or $5 million check. Get ready to be turned down by all the good funds in the valley who don’t need your money, and get ready to not have any discretion or fund. You can’t choose a deal. You basically hand over the money and say, “See you in 10 years.” It becomes like another investment. I said, “No, let’s go find a way to let people choose their own investment but within a safe platform in context where we’ve done the work, where we handle the legal, we protect the rights, we aggregate everybody so when we invest, we’re treated like the big boys. We get the same stock that a General Electric or an Andreessen Horowitz or a Telstra will get, we get for that individual. And you can get in for 10 grand. That’s where the subversive part comes.

I came up with this idea, figured that it would also be a really cool way to help Israel because all these people that get hot and bothered about startup nations, “Okay, yeah. I want to invest.” Good luck. How do you do it? They still have that same problem. They’ve got to go do it on their own and figure out, especially if they’re living abroad, how do you do that? Or find a venture fund. This is a different way, and it’s got legs. And we’ve managed now to cross the $200 million threshold. We’re $50 million Aussie dollars raised here, which is pretty cool. So it’s a big chunk of the money coming from Australia. Got a thousand investors here, 10,000 around the world, 90 companies and growing fast.

Were there any specific reason, apart from your own passion about Israel, for setting up there?

No, because our regulatory approach, which I think is the right one has been based on…In the U.S., they call it Reg D 506, but it’s all based on the exemption you get for being a venture capitalist or the exemption you get to do private placements among accredited or sophisticated investors. The regulators worldwide basically say, “You know what? If you got bucks, we leave you alone as long as you play by the rules, but we’ll not regulate these private in place because otherwise, how the hell will your companies grow to get ready to go public?”

We threaded that needle if you will, and restrict our platform to those who are accredited or sophisticated according to their…Is it they call it qualified. Each area is different. In Israel, at the moment, it’s like almost $4 million of assets. The test here in Australia is two and a half. In the U.S., it’s only 1 million outside of your home. There are different income tests, and we essentially geolocate our websites. We flow those requirements down based on where you’re from. We spend a boatload of money on our friends, the lawyers. We have a lot of lawyer friends.

We talk to the regulators regularly because they’re really trying to figure this out and want to open this business up except they have a series of difficult decisions to make. So their first big decision is whether or not they want to do this according to a junior IPO model which says, “Okay, go ahead and let the crowd into invest in startups but, they’ll buy stock directly in the company.” They’ll call them issuers. For example, the proposed regs here in Australia demand that the companies become non-listed public companies.

They demand 20 or more shareholders already, then we’ll let you crowdfund. Our whole approach is no, these guys should all go directly on the cap table. With all due respect, that screws it up. It prevents venture capitalists of note to really come. In other words, if they’re serious VCs, a company with a hundred or 200 individual investors, some with couple hundred dollars, forget it.

They’re going to go, “This is too hard.”

Because all these guys got to sign documents. It’s a mess. They got to vote. Our structure, which is to have a SPV (Special Purpose Vehicle) or intermediary partnership whereby we act as the nominee, we’re managing the process, we have a board member, that first of all, affords protection to the investor so they now have the right to get over a certain percentage of holding, which gives them anti-delusion, anti…They get preemptive rights. They get information rights to all the good…which the VCs have.

Now, we flow that down to our individual investor which no standard crowdfunding platform would have. More importantly, it’s good for the company because they now got a single shareholder who looks just like another VC fund and so we get to bring the company the advantage of having thousands of investors interested on the platform and pushing them forward but none of the headache of having to manage them all directly.

The regulators hopefully will figure out that our kind of structure doesn’t have to be mandated but should be at least allowed and in certain parts of the world, the regime as they are foreseeing it transform from accredited only to non-accredited broad based from what they call wholesale to resale, wholesale to retail, they are not allowing this, at least for the retail. If that’s the case, we won’t be in the retail again. We’ll stay with the accredited supposed to get it because we believe this is a sine qua non.

We don’t want to get a placement fee that the company pays or a slotting fee to go raise money. That’s going to get a negative selection process. It’s basically going to say that, “You know what, crowdfunding, you get the remainders,” the type B, like the socks or the underwear that have a defect. The better companies will go to venture capital. The worse ones, you’ll have to deal with that. Maybe you’ll get lucky.

That’s totally not our approach. Our approach is, we want to invest alongside Sequoia, Andreessen, Excel, and we do. In other words, we get OurCrowd into those deals which you really want to get into and in order to do that, it has to be managed. It has to be aggregated into a venture partnership, and then we want the focus of the whole process to be not ending at funding, but beginning at funding because the biggest mistake that the junior IPO approach makes is when you do an IPO, you hand the check over to the company. It’s gone public. You say, “Good luck.” Maybe you cover it.

In research, if you’re an investment bank, maybe you’ll try to do a secondary later, but you’re not involved. You don’t sit on the board, you don’t give guidance, you’re not trying to add value all the time. Whereas in venture, if you don’t, that’s the definition of dumb money. You don’t want to be dumb money. You want to be involved and we want to use our special asset, which is the fact we got these 10,000 global investors that can provide access and assistance to these companies like nobody’s business.

Going back to that regulation side, which jurisdictions do you think are ahead of the pack in this?

Look, UK is really ahead because they have just basically almost chosen not to regulate. I think that’s interesting. I think that this whole business can be fraught with danger, and I think there is regulation in the UK but very, very light handed. I think that’s the right approach.

I think that we’re going to have to experiment, we’re going to break some eggs and let the market figure out which model works. Hopefully, people will not get ripped off. By the way, just recently there was a terrible fraud in the U.S. from a guy who put together an oil and gas deal that seems to have gone on the lam and that was one of these platforms where they don’t do diligence.

Part of our whole gestalt is that we not only curate the investors and manage the deals and build SPVs, but we carefully diligence every company. We make mistakes like anybody else, but at least we hope we’d be able to weed out the obvious frauds unlike other sites that just allow people to put up whatever they like. The UK seems to be letting a lot of stuff there. The US has got this wonderful 685-page new decision that the SCC just passed.

Under the JOBS act

Under the JOBS, took them four years of work, almost. We’ll see who’s out there, but everybody is working on it. I think that you guys will get it right. I don’t think anybody feels that what will come in the first go round will be what will be ultimately. This is new stuff and for us, the major issue is that we got a thriving, rolling, wonderful business based on sophisticated, accredited, qualified investors. It’s growing really well.

There’s a ton of additional growth that we can have here, and while we would like to be with the wave of history and let everybody in, we don’t want to sacrifice our principles. If the jurisdictions won’t allow us to create intermediary structures where we can manage it, where we can be essentially incentive not at a placement to get the deal done, but we get incentive primarily on the success of the investment. In other words, we believe that we should be taking our fees from the investors, not from the companies because if we take money from the companies, we’re going to get the worst companies.

Then the companies say, “Hey, I don’t need you. I’ll go to a venture fund.” But I want to be able to compete and cooperate with the venture fund where the guy says, “Hey, I’ll take money from these venture funds and take money from you but at least I don’t have to pay either of you, right?” Then the investor pays for the privilege of hopefully making money. If we don’t make money, it’s not going to work. If no one makes money in this, none of these models are going to work. I think that our approach at least stands a better chance at returning real money because we’re getting good companies. You don’t need to pay us to get them up with the site. They have to convince us that they’re worthy.

You mentioned due diligence before. What happens when I’ve got a business, I come to you and say, “I’d like to fund my business through your funding.”

We run you through the wringer. We first ask, “Where is your kindergarten teacher and how do we reach her?” That kind of stuff. In Israel, by the way, it’s very easy because…Excuse me, if you pee in our pool, people know.

It’s not like people, the whole country knows. Diligence is rather easy. It’s little harder for us outside of Israel, but we rely often on our investor base to help us because we have deep tied investors who are from around the world.

We like to co-invest with other funds, and other family offices and corporations. We share diligence information, but we have a whole team that runs these companies through, I would say, a very rigorous diligence process. That includes not only checking out the team but also talking to their customers, verifying the data they’ve told us is correct. Speaking to technology experts, market experts, competitors, etc.

Going on to the Australian side of it, how do you find the Australian business culture versus the Israeli business culture.

I think Australia is amazing. I’ve become a real fan of this country and a huge fan of the current prime minister. I think you guys got an amazing guy there (new Prime Minister Malcolm Turnbull) who’ll actually have the potential of making a significant impact on the business culture and national culture of the country.

You got everything in place more or less. You’ve got great technology, world-class universities [inaudible 00:21:42] billions of dollars exporting education. You’ve got progressive, interesting big enough size companies in the Telstras and the Qantases and the Commonwealth (Bank). These are not small businesses.

Great, unbelievable pool of capital and it’s second in the world in terms of superannuation funds. I think it’s a matter of time until the stars align and you break out in terms of realizing your innovation potential. We’re betting on it.

That’s why we’re spending so much time down here. We’re fans of everything Aussie, and I think that the sense of isolation and a little bit like we’re out of the mainstream and we’re far away and all that stuff, that goes away, not only when hopefully planes will fly twice the speed they do today, but I think it goes away notionally [SP] and culturally and what not.

We’re just a small world. You have a lot of great Aussies who are in the valley so there’s a good money here and there’s a good. I think this is going to happen fast. I bet you that if the number is 200 million or so being invested in Australian VC, that grows tenfold over the next couple of years.

So in the Australian market, what’s your priority at the moment? Are you looking for investors putting money in or are you looking for businesses to invest in?

Yes and yes. It starts with the investors because our strategy is once we build an investor community like we’ve already begun to do here, we have a thousand investors, ain’t too shabby when they’re all sophisticated investors. I think it makes us probably…We’re now the largest crowdfunding for equity platform in Australia. That’s where it starts, but it certainly doesn’t end there. What happens is, through that network, a lot of these are investors who have deals, and they start sourcing us deals. They provide the diligence infrastructure for looking at deals and they more importantly, provide this business development shock force that can help our deals grow here as well as help our companies from Israel around the world enter this market.

This is a very interesting market. It’s big enough to actually make some money and it’s small enough to get in. The people here are nice. They’re not cut-throat. They don’t steal from you. I think it’s actually an interesting place to prove a product. It doesn’t have the explosive scale of the U.S. or European or an Asian market, but it’s a good place to make your initial mistakes and to find high standard customers who will get you through your paces.

Listening to a number of your conversations today, you seem to be fairly down on the more traditional, if you like, type of crowdfunding.

No, I like Kickstarter and Indiegogo because they don’t pretend to give you, the investor, any upside. You got a t-shirt. If you’re expecting more, then you’re a fool. It’s just the fun. It’s just like going to a…I don’t know. It’s about charity. It’s about backing somebody. You get a cool product early. In other words, if you’re a gadget guy, you get to buy them for half price. Maybe they ship and maybe they don’t but that’s the risk you’re taking. That’s fine. And anyway, you’re only talking about a couple hundred bucks. People can afford that.

What I’m afraid of is uncontrolled equity sites where people think they are buying stocks and not having the control that would prevent fraud from happening, as well as even good intentioned guys who are just letting companies put cool video up and then people start putting real money, and there’s nobody there. Forget the fraud, just nobody to help the two guys and a dog build the company, to find additional money, to provide support. That can screw it up for all of us because the consumer is not necessarily, wealthy or not, that sophisticated to say, “Oh, this crowdfunding is right. That’s what crowdfunding is…” As soon as crowdfunding gets a bad name, you hurt everybody.

Israel and the long term tech view

A unique combination of factors coupled with a long term view is what’s driven Israel’s tech successes. Other places could learn from the taking that longer perspective.

 

Things are going crazy in the Israeli startup scene as investors and multinationals and startup pile into the country’s tech sector.

In order to understand what’s happening I spent the morning at The Bridge, an Israel Australia Investment Summit staged by the Israeli Trade Commission and Invest in Israel.

Of the morning sessions, the two panel segments gave the most insight into what’s driving the Israeli tech sector with Nimrod Kolovski of Jerusalem Venture Partners emphasising the industry-g0vernment-academia collaboration, military spending and tight personal networks.

“In Israel we can make two phone calls – to someone who was with them in the army and to someone who they worked with at the last company. You don’t get a chance to repair your reputation in Israel,” says Kolovski of those tight personal networks.

Kolovski also highlighted an important part of venture capital culture – just as much in the US as Israel  – is the willingness to admit failure, “if you don’t then you’ll lose credibility”.

 

The broad message from the morning’s sessions is that the Israeli tech sector happens to have the combination of factors that aligns with the Silicon Valley and US corporate view of the world coupled with a strong underpinning of high level, defense led research and personal networks forged to a large degree during National Service.

For a long time I’ve been skeptical of the Israeli and Silicon Valley model being replicable in other countries, particularly Australia, and the morning’s sessions only confirm that view. There is more to this which I intend to explore in some future blog posts.

The lesson for other countries though is that personal networks, research and access to capital matter in creating new industry hubs. The challenge for each country or region is to find the combination that plays to their society’s and industry’s strength.

For Israel, it’s hard to see how their tech sector isn’t going to continue to thrive in the current climate however it’s the result of long term focused investments, research and policies. Taking the long view is probably the most important lesson of all.

Living Social and the group buying unicorpses

The tale of Living Social is one many of today’s tech unicorns will become familiar with

Four years ago group buying sites were the hottest businesses in startup land with the market leader, Groupon, being lauded as the fastest growing company in history and competitor Living Social following close behind it with a $4.5 billion investor valuation at its 2011 peak.

This week the New York Times has a feature on the dire straits Living Social now finds itself in as the company slowly fades away, now only employing 800 people after boasting 4,500 staff at its peak.

Living Social’s big lesson is the risk in chasing customers at all costs. Unfortunately for most of today’s ‘unicorns’ that’s a key part of their growth strategy as an important metric is how many new users are coming on board – the fact a company is making anything from them is largely irrelevant.

While Living Social, and Groupon, are two of the early ‘unicorpses’ – fading or failed billion dollar unicorns – undoubtedly there’s more to come as market realities hit many of today’s chronically overvalued tech startups.

Testing the limits of Silicon Valley equity

The mega valuations of startups could be bad for the companies’ early employees, as ride sharing service Lyft shows.

Ride sharing Lyft is beginning to show all the weaknesses in the current Silicon Valley startup equity model as the company sees ‘ratchet clauses’ invoked by investors seeking their returns dilute the stakeholdings of earlier supporters.

One thing a lot of people will be the effects on early employees as the equity they took in lieu of a market wage is eroded by the increased stake of later venture capital investors.

What we’re seeing with Lyft are the limits of the 5-4-1 model of the current tech boom where for every ten dollars invested; one dollar goes into product development, four into customer acquisition and five into marketing.

The idea in the marketing is to attract more investors and ultimately to seduce a trade buyer or impress the stock market ahead of an Initial Public Offering.

In Lyft’s case the company is spending $96 million a year on marketing, twice its income. The company has raised a total of $800 million since it was founded giving the company a valuation of $2.5 billion.

As we’ve discussed before, these billion dollar valuations are as much a curse for a startup as a mark of success. Now the realities of a being unicorn are dawning on the employees who are often the oldest shareholders.

Who is investing in the Internet of Things?

Who is making the big investment bets on the IoT?

Investment in Internet of Things companies has doubled in the past five years reports CB Insights from from $768 million in 2010 to over $1.9 billion in 2014.

But who is doing the investing? CB Insights research finds Intel Capital is the biggest player in the space with Qualcomm coming in second.

That two hardware vendors are the biggest investors in the field tells us much about how the tech industry is seeing the IoT as being a key part of the sector’s future.

Maintaining an organisation’s values

Creating real wealth and value while staying true to a company’s founding principles are what Zendesk founder Mikkel Svanes finds important in business

“I always compare it to moving out of your family’s basement,” says Zendesk founder Mikkel Svane about his company’s going public last year.

Svane was talking to Decoding The New Economy after 18 eventful months that have seen the company go public and his publishing of a book on the journey of taking a startup to the market.

“There’s a lot of things you have to do different,” says Svane on becoming a listed company. “You’re on your own in many ways and you have to explain how things make sense. I think we’ve really embraced it and we enjoy it.”

Relaxed about the unicorns

While Zendesk was never classified as ‘unicorn’, having never been valued a billion dollars while private,  Svane is relaxed about the stratospheric valuations of the current group of tech unicorns.

“Most of these unicorn companies are amazing, they are changing the world and the lives of people,” he says. “Even if there is a correction most of these companies will do fine.”

“The thing about the private market is you don’t have pessimism build in, you only have optimism,” Svane explains. “But in the public markets there are people shorting your stock because they have a different view, you don’t have that when you’re private. That’s why valuations can get a little out of control.”

Taming the enterprise

For Svane, his optimistic view comes partly from Zendesk’s entry into the enterprise market, “in the last couple of years we’ve had some incredible momentum. We’ve done that while we’ve stayed true to our roots, to the small businesses and the startups.”

“Enterprises have a different set of needs and issues, the bigger you get as a company the harder it is to be agile and nimble.”

“Companies have hundreds of thousands of customers, they have millions of interactions and have all these data points. Managing these data points is hard. They also have to deal with compliance and have to figure out all these different things.”

Understanding one’s values

Figuring out many different things is one of the themes touched on Svane’s book Startup Land which he sees as being important in helping both he and the company understand their values, “I thought it was important to be honest about our roots and where we come from.”

“We haven’t sorted everything out,” he says. “Things are still complicated for us and we’re still in the early stages of building the company we want to build.”

“I think it’s important when you’re a fast growing company, doubling in size every year, having an anchor point about what you are is important. If you have a good clear idea of where you come from and why you do what you do it’s easier.”

Creating business value

“The process of writing this book helped me understand a lot better why we’re doing this. Not that I found the answers but now I have a much better understanding.”

For Svane one of the things he’s proudest of over the past two years is how many people that Zendesk’s success has helped, “it’s important to create wealth for every one. One of the things I’m proud of is how we’ve created wealth for regular employees, we complete changed their lives.”

“As long as you’re creating real wealth, not just for shareholder and investors, then that’s something to be proud of.”

Unicorns and railways

Today”s unicorn boom is reminiscent of the 19 Century railway boom

In the nineteenth century investors gambled and lost millions on railways being built around the world, particularly in South America.

Today we’re seeing a similar frenzy with tech startups, as Zero Hedge points out the combined valuation of the US unicorns is $486 billion with a combined profit of zero.

For some of those unicorns that measure is unfair as they will eventually be profitable although, as Twitter has shown, they may struggle to justify their fat valuations.

Many however will vanish, just as the South American railways did 150 years ago.

Of the railways lines that were built, many bought great change and prosperity to the communities they connected but even there many of the investors did their money.

It’s not hard to think we’re living in similar times today.

Controlling the unicorns

Times could be getting tough for the tech unicorns as money starts getting tight

Last week Salesforce founder Marc Benioff warned the tech unicorns – companies valued at over a billion dollars based on investor funding – were leaving their stock market debuts too late.

The initial public offering of payments platform Square bears Benioff’s warning out, with the company’s IPO market value being less than the company’s implied value at its last private fundraising.

What’s notable about the unicorns’ reluctance to go public and the limited nature of the stock market floats – Square is only making 8% of its equity available – is the desire from founders and key investors not to relinquish control.

For the moment that desire not to cede control is tolerated by investors but in a declining market, shareholders may not be so tolerant.

Times could be about to get tough for the unicorns as the downside of massive valuations becomes apparent.

Getting crowdfunding right

The success of Flow Hives in raising money for its beehive project is a good case study on getting a hardware startup right.

Crowdfunding is not for every business or project, however the great story on the success of Flow Hives shows how it can be done right.

Flow Hives, based on the North Coast of the Australian state of New South Wales, is a father and son business that has cracked the way for consumers to raise bees and get fresh honey from the hives without having to suit up.

There’s a few notable points in Flow Hives’ story  that challenges a lot of the basic wisdom about starts ups and funding we’re hearing at the moment.

Taking the long path

Flow Hives’ founders,Stu and Cedar Anderson, spent ten years getting the basics right. That’s a long time to get a Minimum Viable Product to the market.

On top of that, they were experienced bee keepers, not keen young outsiders looking to ‘disrupt’ what they saw as a staid industry.

Carefully choosing support

Like all good Australian businesses, the Andersons’ first stop was at the government where they found the support programs were too cumbersome and onerous. Another problem they’d have encountered with that path would have been the funds available are trivial compared to the time spent on compliance.

They found a similar thing with the courting of investors being too much of a distraction and, rightly, saw that VC and seed money is actually quite expensive. This made crowdfunding a viable options.

Selecting production methods

While 3D printing worked for prototypes it didn’t scale for production runs. Knowing they’d need injection moulding for their plastic parts, the Andersons chose a local supplier rather than dealing with the lowest cost operator in China so they would have better control over their supply chain.

Coupled with choosing a local supplier for their plastic components the Andersons’ also chose a US supplier for the wooden enclosures based upon the service they received.

Going with trusted suppliers meant they were able to get a good product to market quickly. When a Chinese company attempted a cheap imitation it failed because of the shoddy quality.

The Flow Hive story is a good reminder that the principles of the today’s tech startup culture are only applicable to small group of the businesses in specific sectors.

In a diverse economy, there’s many different other business principles and models that might apply. Trying to shoehorn one type of business into a different model may well be a mistake.

Building a digital hub – and why governments shouldn’t try.

The experience of the Sydney Digital Hub shows why Australian governments struggle to create industrial centres.

“I’m not sure what to do with this,” frowned the public service executive to a group of blank faced departmental staffers. “I’ll take it,” I said to break the silence.

With that, I was on a journey into exactly what Sydney’s startup and digital media communities looked like and learning why governments struggle to build technology hubs.

I’d been working for the state government for two months after a specularly unsuccessful exit from a business and in the shadow of the 2008 financial crisis getting a public service job seemed like a good idea.

Vague ideas

The project being discussed by Bob, my then director, was a single line in the recommendations from the then Premier’s Jobs Summit which was convened in the panicky dark days of the 2008 global financial crisis – “A digital hub will be setup around the Australian Technology Park.”

Bob, and the management of the New South Wales Department of Trade and Investment had little idea of what a ‘digital hub’ was and my position of ‘Manager, Creative Industries” – with a staff of precisely zero – was vague given the state’s support to the creative industries was, and remains, based on throwing big buckets of money at the Hollywood movie studios.

So the Sydney Digital Hub was born and the quest to find out exactly was was needed, or at least would keep the Premier’s office happy, was on.

It immediately became apparent the Australian Technology Park wasn’t going to be the centre of anything as far as Sydney’s startup community was concerned. The complex was too far away from the city and too expensive for most of the businesses.

Replacing what’s existing

“We already have a digital hub,” was the other response. “It’s Surry Hills.” Which was a far call as a large part of the Sydney startup and digital media communities were based in the suburb on the edge of the city’s centre.

This actually worked well as the exact wording of the committee’s recommendation was “create a digital hub around the Australian Technology Park.” In this case, Surry Hills was ‘around’ the ATP.

Eventually the project became Digital Sydney and by the time it was launched, the state had gone through two Premiers, elected another party into government and I was long gone from the department, having lasted just 19 months.

Before leaving, I had managed to steer through a million dollars in funding for the project from the then Labor minister – since caught up on corruption charges surrounding coal mine leases – which, to their credit, was honoured by the incoming Liberal government that took power shortly after.

Dying a slow, unfunded death

That funding was renewed and the project died a slow death, which didn’t really matter as Sydney’s startup and digital media communities had developed despite of, not because of, any government policies. Indeed, the New South Wales’ government’s economic development policies were, and remain, focused on property development and coal mining.

Which brings us to the present day, where the Sydney startup community is upset at the Sydstart conference being poached by the Victorian government and moving to Melbourne on the promise of a million dollars in support as part of the state’s startup program.

The promoters of the now relocated and renamed conference are adamant it matters, but the truth is it doesn’t. In fact the biggest ticket item of NSW government support to the IT sector is the annual CeBIT conference that in truth has added little to the state’s technology industry and many similar initiatives in Victoria have had a similar lack success.

A lack of long term vision

Part of the reason for that lack of success is a lack of consistency and long term strategies, in fact the Australian Technology Park itself is under threat as the state government looks at selling the site to apartment developers despite the protests of the tech community.

Another aspect is state sponsored conferences, hubs and initiatives are not enough to create an industrial centre. There has to be an organic, or business, reason for a hub to develop.

For industry hubs, be they tech startups or anything else, the core need is a critical mass of investors and skilled workers with easy access to markets. For internet based businesses, the latter isn’t an issue which is why Wellington in New Zealand has done better than either Sydney or Melbourne in recent years.

Providing stable frameworks

The role of governments in this is to provide a stable framework for businesses to work within, something that hasn’t been a feature of state or Federal Australian politics in recent years with leadership instability and the increasing prevalence of policy by thought bubble, a good example being the latest scheme to create a new technology hub even further out of downtown Sydney on the site of disused power station.

While the talk of government sponsored initiatives is nice and keeps my former colleagues at the state government occupied writing ministerial briefings on pink paper, building the tech hubs of the future needs motivated entrepreneurs, investors and skilled workers. The best thing governments can do is make sure they encourage all three groups and leave the community building to the community.

The new one percent

In many ways the backlash against AirBnB and the tech community in San Francisco is of their own making.

Today San Francisco goes to the polls and one of the many questions being put to voters is Proposition F, an initiative to put restrictions on short term rentals.

Also known as the AirBnB initiative, Proposition F is also being seen as part of San Francisco residents’ push against the tech community’s takeover of the city.

In countering the Proposition F supporters, AirBnB hasn’t helped its case with a clumsy public campaign and an aggressive $8 million war chest to support the initiatives opponents, but the real problems for the service lie in the hostility towards the tech and startup community in general.

A notable thing about the new tech community is how their staff are isolated from the community around them. Probably the worst example of this in Southern California where Google has been accused of harassing homeless people on the public footpaths around its Venice Beach complex.

While having onsite facilities may make sense in remote Silicon Valley business parks, in city areas like San Francisco this only creates hostility from those who feel displaced by the new elite.

The remoteness of the new tech elite is also shown in their companies’ attitudes towards customer support. Services like AirBnB, Facebook and Google consistently try to reduce their support overheads by pushing responsibility onto users and contractors by making it difficult, if not impossible for the public to contact them.

Inevitably that remoteness from the general community breeds distrust and hostility. Which is what we’re seeing now being directed towards AirBnB.

Paradoxically, despite the hostility towards the tech community and AirBnB, they are probably not the reason for San Francisco’s soaring property prices as around the world the price of homes is soaring as the effects of cheap money filter through investment markets.

As long as those prices keep soaring beyond the reach of working and middle class residents, AirBnB and the tech community can expect to continue feeling the pressure. Although it’s not hard to think though that a bit of humility might help their case.

Crowdfunding future businesses

The SECs rules on crowdfunding are welcome, but more needs to be done to spark investment in the businesses of the future.

Three years after the Jobs Act was signed into law by President Obama, the US Securities and Investment commission has proposed the rules for crowdfunding business capital.

Behind the Jobs Act was the idea that new ways of funding businesses are needed in an era when banks, thanks to the flawed Basel Accords, have stepped away from what could be argued is one of the key functions of a financial systems – funding the wheels of commerce.

So the new regulations are needed and the idea that funding can be raised quickly from crowds of supporters is one that ties well with the current ideas of crowdfunding products.

Crowdfunding a business, particularly where equity is involved, is a very different matter than asking supporters for a few hundred dollars to manufacture a smartwatch, produce a music album or write a book. Modern securities law is based upon three centuries of charlatans defrauding investors.

The SEC’s caution is clear in the guidelines that restrict crowdfunding to a small group of businesses seeking funding through Federally approved services and drastically limit the amounts that can be raised.

  • A company can raise a total of $1 million through crowdfunding in a 12-month period
  • In any 12-month period, individual cannot stake more than $100,000.
  • Individuals earning less than $100,00o per year can invest either $2,000 or 5% of their annual income.
  • People with greater than $100,0000 can stake 10 percent of the lesser of their annual income or net worth

For companies the eligibility for crowdfunding even tighter with the following prohibited;

  • non-U.S. companies
  • securities trading companies registered under the Exchange Act
  • certain investment companies
  • companies the SEC has disqualified
  • companies that have failed to comply submit annual reporting requirements
  • companies that have no specific business plan
  • Companies that have indicated that their business plan is to engage in a merger or acquisition with an unidentified company or companies.

That latter provision presents a problem for the tech startup based upon the current Silicon Valley ‘greater fool’ business plan however luckily for them, crowdfunding equity won’t be countered for companies worth under $25 million for other securities reporting requirements.

What will be interesting is how savvy startup founders can use these rules – perhaps use this system to create a company structure and then use product specific crowdfunding projects to raise working capital.

Just like project based crowdfunding, it’s likely these schemes will be used as a market test to measure community interest in a business. This may well also be a way to attract investors hungry for hot new startups to invest it.

What is likely though is the current insider driven model of startup funding will remain. While there’ll be many worthy businesses seeking capital through crowdfunding, we can be sure the bulk of startup money will come through the insular world of VCs and tech investors.

The main criticism though of these proposals are the low limits. This will make crowdfunding unworkable for all but the earliest and smallest of new ventures. The money will be handy for those who qualify, but more needs to be done to spark investment in the businesses of the future.