Month: November 2013

  • Will the internet’s insecurities damage economic growth?

    Will the internet’s insecurities damage economic growth?

    “No country is cyber-ready” warns Melissa Hathaway, author the Cyber-Readiness Report.

    Hathaway’s warning is that the economic benefits of the internet are being lost to the various vulnerabilities in our information infrastructure.

    Dutch research company TNO claims that the Netherlands lost up to 2% of their GDP to cybercrime in 2010 and Hathaway claims similar losses are being incurred in other developed countries.

    Supporting Hathaway’s views at a function in Sydney today, Cisco System’s Senior Vice President and Chief Security Officer, John Stewart, made a frightening observation about corporate networks.

    “Every single customer we have checked with, and these are the Fortune 2000, has high threat malware operating in their environment – every single one of them.”

    So the bad guys are in our networks and causing real economic damage. The question for businesses and governments is how do we manage this threat and mitigate any losses?

    On our more intimate level, how do we manage our own systems and online behaviour to limit our personal or business losses?

    Hathaway makes the point that the internet was never intended to do the job we now expect it to do and as consequence security was never built into the net’s design.

    Today, we rely upon the internet regardless of its lack of inbuilt security. With everyone from governments through to organised crime and petty scammers wanting to peek at our data, we have to start taking security far more seriously.

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  • The Digital Fallacy

    The Digital Fallacy

    Earlier this week Telstra held their 2013 Digital Summit in Melbourne, a curious event featuring  a bunch of US based experts to tell the locals what they should have already known about the changing business landscape.

    The reversion of Australian business to a 1950s colonial cringe is worth a blog post in itself, however more interesting was the assertion that every organisation should appoint a Chief Digital Officer.

    A Chief Digital Officer is an idea based on the flawed fallacy that digital technologies are unique and separate from other business functions.

    The Chief Electricity Officer

    Digital is simply the way business is done these days and has been since the electronic calculator appeared in the 1970s – having a Chief Digital Officer is akin to appointing a Chief Electricity Officer.

    The role of a Chief Digital Officer is an idea usually pushed by social media experts and other fringe digerati that perversely undermines the very roles they are trying to promote.

    By putting “digital” into its own organisational silo, the proponents of a Chief Digital Officer are actually advocating marginalising their own fields. It’s also counterproductive for a business that follows this advice.

    The real challenge for those pushing digital technologies is putting the business case for their particular field and in most cases, such as social media or cloud computing, the argument for adopting them is usually compelling in some part of every organisation, but it shouldn’t be overplayed.

    More than just marketing

    An aspect heavily overplayed in the commentary around the Telstra Digital Summit was the role of social media with most people focusing on branding and marketing.

    If you believe this is the extant of ‘digital business’, then you’re in for a nasty shock as supply chains become increasingly automated, Big Data makes companies smarter and the internet of machines accelerates the business cycle even more. Social media is only a small part of the ‘digital business’ story.

    Over-stating the role of individual technologies is something that’s common when people have books or seminars to spruik – which, funny enough, is exactly what Telstra’s international speakers were doing.

    It’s understandable that an author or speaker will overstate the benefits of their project, but it doesn’t mean that you should fall for the fallacies in their arguments.

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  • ABC Nightlife Computers – explaining the internet of things

    ABC Nightlife Computers – explaining the internet of things

    Paul Wallbank joins Tony Delroy to discuss how technology affects your business and life. For the November 2013 Nightlife spot we’ll be looking at the internet of everything.

    If you missed the show, you can listen to the recording at the Nightlife website.

    The internet of everything is the next big thing in the tech industry, but what how is it any different from the web we know today that’s given us cute pictures of cats, Twitter and the end of newspapers? Some of the questions we’ll cover include;

    • what exactly is the internet of things?
    • how is it different from today’s internet?
    • is this just another tech industry slogan like big data or social media?
    • things like aircraft have been connected to the net for years, why is this suddenly news?
    • what sort of machines are we talking about connecting?
    • some industry pundits are saying this business could be worth $14 trillion dollars, where do they get this number from?
    • how are governments looking at using these technologies?
    • During the week it was reported Google have patented a tattoo with an embedded microphone.
    • so what happens when viruses get into our wearable technologies and connected fridge?

    Part of the show will cover the geek’s tour of Barcelona and the interview with Antoni Vires, Deputy Mayor of the city on how the Spanish industrial centre sees it’s role as a connected city.

    We’d love to hear your views so join the conversation with your on-air questions, ideas or comments; phone in on the night on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

    Tune in on your local ABC radio station from 10pm Eastern Summer time or listen online at www.abc.net.au/nightlife.

    You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

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  • Malware writing becomes bigtime crime.

    Malware writing becomes bigtime crime.

    “Fifteen years ago we saw a thousand types a malware a month, now we see a three thousand a day,” states Richard Cohen, Threat Operations Manager of Sophos Lab during a tour of the company’s head office outside Oxford in England last week.

    That one statistic alone describes the scale of online security risks facing every computer user. Making matters worse is that the attackers have moved from enthusiastic amateurs to committed professionals.

    A particularly notable change for home and small businesses has been the risk of ‘ransomware’ where a computer’s data is held hostage by the bad guys until an unlock code is paid for.

    Like many things in the computer world, ransomware isn’t new however the latest breed uses the latest cryptographic tools.

    “Now there’s money involved, there’s serious effort,” says Sophos Labs’ Vice President Simon Reed. “The quality of malware has gone up.”

    The early versions of ransomware were a joke, usually just being a scary opening screen warning people of the FBI or a similar agency had detected illegal downloads on their computer. Today – according to Sophos’ researchers – the new breed of malware features high level encryption that locks away data fairly comprehensively.

    While the researchers at Sophos were briefing me on the online risks they see, on the other side of the world Eugene Kasperski, founder of Russia’s most successful computer security company, was addressing an Australian National Press Club lunch on the state of the anti-virus market.

    “Traditional criminals are stupid,” Kasperski told the lunch. “Computer criminals are different. They are geeks; geeks with broken minds.”

    The message to homes and small business from both Kasperski and Sophos is quite clear – you have to take online security seriously. Start doing so now.

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  • Building a protocol for smart cities

    Building a protocol for smart cities

    One of the challenges for governments with smart city technologies is that most administrations don’t know the questions to ask about them, the City Protocol initiative aims to address this problem.

    During the recent Internet of Things conference in Barcelona, Barcelona Deputy Mayor Antoni Vives discussed the objectives of the City Protocol Initiative.

    “The solutions for our problems are more or less the same,” Vives says. “The problems cities have is they are too weak to talk to big corporations to ask for the solutions we need.”

    “So the idea is to set up standard solutions in the way the internet protocol did through agreements between cities around the world and then through these agreements we set up standards that can be developed anywhere around the world in a very cheap way in a physical way that can improve people’s lives.”

    The cities protocol already has fifty cities signed up to the protocol and partnerships with corporations ranging from Cisco to Schneider and Microsoft along with universities such as the MIT, the London School of Economics and the University of Chicago

    Barcelona’s city government was instrumental in setting up the protocol following a visit to Cisco’s head office in 2012.

    “We went to San Francisco and we explained to these guys, ‘we have a plan for our city, why don’t you join us?’ Provided that we convert this plan for Barcelona into something applicable and scalable for any city in the world.”

    “What you have in Barcelona is something we want to scale and replicate anywhere in the world,” Vires proudly states. “The technology you see in Barcelona is something you’re going to see in ten years time in Addis Ababa, Quito, Johannesburg or Moscow. That’s the real revolution.”

    Vires sees the smart city technologies changing the way councils and governments work with citizens, “we have discovered that rather than going from the administration to the citizens, going from the citizens to the people improves our own models. We never forget these guys are the people who pay our wages.”

    “If you put a device in the city that can talk to them, then people are going to interact with the city in a way they have never done.”

    As well as seeing it changing the way governments communicate with people, Vires is enthusiastic about what technology can do for his council delivering services to residents

    “I have to have the best tools in my hands to deliver a better quality of life for my people.”

    There are some risks though with the smart city technologies, particularly that of inclusion with less advantaged, immigrant or older age groups. Vires tells a story to illustrate how this is a priority for the city.

    “We installed the smart bus stop,” says Vires. “There was an old woman and this bus stop has slots to charge mobiles and that old woman went to the slot, took a penny from her pocket and tried to put the penny into the slot as she thought she had to put a coin into the slot to make it work.”

    “We have to make sure that that old woman understands that device is there to serve her, not to put coins into but to give her a better service.”

    The old lady’s story illustrates the challenge facing all governments in implementing new technologies in making sure that everyone has access to the new services. Addressing the problem of equal access will probably be one of the greatest tasks facing the Cities Protocol team.

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