Trusting the computer security industry

There’s something wrong in the way the tech security industry sells its product

computer and internet security

I’ve been sceptical of computer security vendors for a long time and it’s interesting that even as threats evolve, the suspicion remains.

That suspicion comes from running an IT support business though the turn of the century virus epidemic, it’s hard to take the same companies whose products failed to detect the malware — and in some cases made problems worse.

At the annual Tech Leaders Kickstart event today, I found that old hostility bubbling up as a series of security vendors warned us of the terrible threats in cyberland and how their product would solve most, if not all, of our problems.

The irritating thing with their pitches is that none of them would articulate how the threats are evolving, or give real time examples.

Not that there’s any shortage of real time examples with corporate security disasters like Sony and Target as great case studies of what can go wrong. Indeed, there’s very good reasons for businesses and every computer user to take security seriously.

There’s something missing in the way tech security is sold and articulates the industry articulates its message.

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Author: Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

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