In the week after 73 organisations have been compromised by hackers, the August ABC Weekends computer spot with Paul Wallbank and Philip Clark discussed the wave of hacking attacks, how it affects you and how we can protect our home and business networks.
We also looked at how spammers and scanners are moving onto social media platforms and where services like Facebook and Twitter could be going next.
Callers had a range of questions and comments and we promised to get back to the following;
Removing malware
Bagwhat called about a computer that keeps showing a warning from “XP Internet Security 2012” that his computer has viruses.
This is a classic malware problem and we’ve covered how to clear it in our Removing A Trojan page on the IT Queries website.
Of all the programs we discuss Malwarebytes is the most effective, however a serious infection will use usually require hitting the problem with a range of solutions.
Transferring email contacts to an iPad
David asked how to import contacts from his Mozilla Thunderbird email program into his iPad, the process for doing this requires three steps which we’ve covered at IT Queries in How Do I Transfer Contacts To My iPad or iPhone.
The iPad forums and Apple’s support website have more detailed information on how to transfer data between the applications and devices.
Junk folders in Windows Live Mail
One of the delights of having a decent junk mail filter is you never see the dozens of pointless emails that arrive in your inbox each day. So when an update damages your spam filter, as Windows Live 2011 did for Sue, then it’s a real irritation.
The repair for this is actually quite straightforward, and we’ve covered this in Windows Live Mail Junk Folders Not Working at IT Queries.
Once it’s finished, you’ll be asked to reboot the computer and the problem should be fixed after the restart.
Reinstalling an Antivirus
Norton Antivirus is bugging Sharon to buy a new versions of their software and she wanted to know if it was worthwhile.
The free Microsoft Security Essentials is a good substitute for Windows computers so there’s no need to update the Norton service.
With Nortons it is important to completely remove the program as it will clog up the system, so make sure it’s properly uninstalled and then run the Norton Removal Tool to make sure all the Symantec services are no longer on the computer.
Our next ABC 702 Weekends program should be on Sunday, September 11 at 10.10am which we’ll confirm closer to the date. Subscribe to our newsletter or watch our webpages for upcoming events.
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