Tag: government

  • Why Australia is losing the digital race

    Why Australia is losing the digital race

    This story originally appeared in Business Spectator on 17 June 2013
    At the beginning of this century, Melbourne hosted a meeting of the World Economic Forum. Among the visiting luminaries was Microsoft founder Bill Gates who laid out his vision for governments in the digital economy.

    “The Government itself needs to become a model user of information technology,” Gates said at the time.

    “Literally seeing government work with its citizens, with its businesses will change how we do our taxes, licences, registrations, all these things, on a basis where you don’t have to know the organisation of government and its various departments, you don’t have to stand in line, you don’t have to work with paperwork.”

    Last month in Brisbane, the Federal government re-released their Digital Economy Strategy with the ambitious goal to make Australia a “leading digital economy by 2020”. A key part of the strategy is for the government to allow citizens to “fully complete priority services online”.

    Thirteen years after Bill Gates articulated the need for governments to move services online – and he was by no means the first person to do so – the Federal government has posted a target to partly achieve this by the end of the decade.

    It’s hard to see how achieving such a belated objective will put Australia in a position of leadership in a rapidly changing world, although this is a direct consequence of deliberate decisions made by the nation’s leaders, and society, over the last thirty years.

    Thirty years ago the debate on Australia’s position in the global economy resulted in the Hawke government’s Clever Country policies. In many ways, today’s Digital Economy Strategy is an echo of the Labor’s halcyon days under Paul Keating.

    Keeping things in perspective

    In Sydney on the day before re-releasing the strategy, Minister Conroy channelled Paul Keating in talking about the J-Curve of technology adoption at a lunchtime panel with the Australia Israeli Chamber of Commerce.

    Preceding Senator Conroy’s panel was Anna-Maria Arabia, general manager of the Questacon National Science and Technology Centre in Canberra, who described her trip to Israel to look at how the nation that derives 40 per cent of its export incomes from high tech industries is nurturing its technology sector.

    Arabia was accompanying Federal minister Bill Shorten and she described a meeting with the chief scientist of the Israeli Ministry of the Economy, Avi Hasson, where Shorten asked him about the success rate of Israeli government research and development projects.

    Hasson’s reply was very different to the risk averse response often heard from Australian bureaucrats, ministers and business leaders.

    “Had I been told that we enjoyed an 80 per cent success rate I would have concluded the government was investing in the wrong projects,” Hasson is quoted as saying. “Such a success rate would have meant we were investing in low risk projects and, quite frankly, the private sector could have taken care of that.”

    The risk-reward equation

    In Australia, there is no such vision or appetite for risk. At best the Federal government has announced another review of tax rules and industry support programs while the opposition is vague on its plans to support innovation and R&D should it occupy the Treasury benches later in the year.

    While it’s easy – and fair – to criticise both sides of politics, the business sector is equally negligent with its reluctance to invest in research and development while claiming R&D tax credits for projects that are closer to capital improvements rather than real innovation.

    Two weeks ago the ABC Business Insiders program had featured an interview between Business Spectator’s Alan Kohler, Dow Chemical CEO Andrew Liveris and Australian Business Council chief Tony Shepherd where they discussed Australia’s role in the modern global economy.

    Australian born Liveris, who is also chairman of the US Business Council and sits on the Obama’s board of innovation, said Australia needs a vision building on the country’s strengths.

    At present he warns the country is in a state of rigor mortis having “lost the will to innovate.”

    Thinking beyond mining

    When Gates visited Australia in 2000, he warned that the nation needed to think beyond mining and agriculture and secure a place in the high tech economy.

    That warning was disregarded and Australia as a nation made the decision to focus on domestic consumption driven by rising property prices and mining exports.

    Reserve Bank of Australia governor Glenn Stevens summed up that national decision in a speech made to the Australian Industry Group in 2010 where he dismissed Bill Gates’ warning about ignoring high tech industries at the beginning at the decade.

    “Ten years on, though, it does not seem to have been to Australia’s disadvantage not to have built a massive IT production sector,” Stevens sneered. “On the contrary, the terms of trade are at a 60-year high, the currency just about equals its American counterpart in value and we face an investment build-up in the resources sector that is already larger than that seen in the late 1960s and that will very likely get larger yet.”

    Stevens’ speech illustrates the Australia we have today – high-tech industries along with the research, development and innovation are something other countries do.

    The vision for Australia being a global leader in the digital economy by 2020 is a laudable and equal to any of the noble objectives proposed in the Gonski education review or the Asian Century report.

    Unfortunately to achieve those aims, and to overcome the deliberate national decisions we’ve made over the last thirty years, it’s going to take more than the modest and belated objectives of last week’s re-released Digital Economy Strategy.

    Similar posts:

  • We’re all Luddites now – Wage deflation and falling living standards

    We’re all Luddites now – Wage deflation and falling living standards

    A post on today’s Macrobusiness describes how Australia’s General Motors workers being asked to take a pay cut is the harbinger for a general fall in the nation’s wages.

    This is coupled with a post by Paul Krugman in the New York Times sympathising with the Luddites as technology takes away many middle class jobs that were not so long ago thought to be the safe knowledge jobs of the future.

    Krugman points out that in the United States income inequality started accelerating in the year 2000, the stagnation of most Americans’ incomes started a decade or two before that.

    For the last few decades, expanding credit allowed the consumerist society to continue growing, but the crisis of 2008 marked the end of that that economic model. Although governments around the world have tried to keep it alive by pumping money into their economy.

    Now we have to face the reality that the Western world’s standard of living is falling for the first time in a century.

    For some this is going to be really tough – although one suspects those who will really complain are those least affected.

    What is clear is that many of our business and political leaders aren’t prepared to face this change. Dealing with that is going to be the biggest challenge of this decade.

    Similar posts:

  • The Present is Unevenly Distributed

    The Present is Unevenly Distributed

    “The future is already here – it’s just not evenly distributed” said author William Gibson in a quote often used by futurists and speakers.

    A great example of this is the Australian Government’s National Digital Economy Strategy which was re-released last week.

    The report itself was met with howls of indifference as the objectives were modest with little new really added since its first release in 2011. What’s notable though almost all the stated objectives for 2020 are achievable today. Here’s the list.

    • Government service delivery—by 2020, four out of five Australians will choose to engage with the Australian Government online.
    • Households—by 2020, Australia will rank as one of the top five OECD countries in terms of the proportion of households that connect to broadband.
    • Businesses and not-for-profit organisations—by 2020, Australia will rank as one of the top five OECD countries in the proportion of businesses and not-for-profit organisations using online opportunities to drive productivity improvements and expand their customer base.
    • Health and aged care—By 2015, 495,000 patients in rural, remote and outer metropolitan areas will have had virtual access to specialists and by 2020, 25 per cent of all specialists will be participating in delivering telehealth consultations to remote patients. By 2020, 90 per cent of high priority consumers such as older Australians, mothers with babies and those with a chronic disease, or their carers will be able to access individual electronic health records.
    • Education—by 2020, Australian schools, registered training organisations (RTOs), universities and higher education institutions will have the connectivity to develop and collaborate on innovative and flexible educational services and resources to extend online learning to the home and workplace and the facilities to offer students and learners the opportunity for online virtual learning.
    • Teleworking—by 2020, Australia will have doubled its level of telework to at least 12 per cent of Australian employees.
    • Environment and infrastructure—by 2020, the majority of Australian households, businesses and other organisations will have access to smart technology to better manage their energy use.
    • Regional Australia—by 2020, the gap in online participation and access between households and businesses in capital cities and those in regional areas will have narrowed significantly.

    With the exception of the telehealth objective, where the barriers don’t lie in the technology, all of these laudable aims could have been achieved in the past 15 years.

    Some of them already have but it’s been missed by the cossetted bureaucrats who write these reports.

    For the businesses who aren’t already “using online opportunities to drive productivity improvements and expand their customer base”, these folk are digital roadkill anyway and may as well get jobs driving taxis today.

    Probably the most depressing of the objectives is the first one focusing on government service delivery. Here’s Bill Gates’ comment about online government services while visiting Australia.

    The Government itself needs to become a model user of information technology, literally seeing government will work with its citizens, with its businesses without paper exchange will be able to do in our taxes, licences, registrations, all these things, on a basis where you don’t have to know the organisation of government and its various departments, you don’t have to stand in line, you don’t have to work with paperwork.

    Gates’ comments were made in September 2000.

    That a vision for the future is so modest, mundane and achievable today is probably the most disappointing thing of all with reports like the Australian National Digital Economy strategy.

    Not only is the future unevenly distributed but so too are the jobs and prosperity that will flow from it, if you’re going to have a vision. You better have a good one.

    Image courtesy of pdekker3 on sxc.hu

    Similar posts:

  • Are local governments the key to hyperlocal media success?

    Are local governments the key to hyperlocal media success?

    Wired Magazine reports New York City residents are to get their own social network as the local government teams up with Nextdoor.com to provide a neighbourhood information service.

    The aim of the partnership between Nextdoor.com and New York City is to improve the delivery of local services to residents.

    The partnership means Nextdoor, which connects residents into geographic social networks based on their verified addresses, will be fully integrated with New York government departments, to be used by police, fire, utility, and other agencies. Nextdoor CEO Nirav Tolia anticipates the city will use the service to post information about power outages, construction notices, traffic accidents, and weather events like tropical storms, among many other potential use cases, bolstering municipal efficiency and citizen engagement.

    On the face of it, this seems a great way for local government to communicate with residents, but it may be this arrangement turns out be a way to make hyperlocal media work.

    A continued disappointment are the failures of  creating local neighbourhood news  services — known as hyperlocal media — with NBC recently closing down its Everyblock operation and AOL struggles with its Patch service.

    Part of the problem is that hyperlocal news is labour intensive, doesn’t scale very well and without the locals becoming part of the online community, these services struggle to get traction.

    Another aspect is the advertising model, local newspapers were insanely profitable when they were the main way for neighbourhood businesses and real estates agencies to advertise.

    The web broke that model and Google’s failure to execute with its local business service has meant there isn’t an online replacement for the local advertising model.

    So it may be that partnerships between local government and the online platforms are the way to make hyperlocal services work.

    It will be interesting to see if the New York City partnership does become a model for hyperlocal news or just becomes a glorified and expensive community noticeboard.

    Similar posts:

  • Australia’s economic rigor mortis

    Australia’s economic rigor mortis

    This is worth watching, Dow Chemical CEO Andrew Liveris and Australian Business Council chief Tony Shepherd spoke on Sunday with Alan Kohler on the ABC’s Inside Business.

    At 5.40 Andrew Liveris says Australia is suffering a state of economic rigor mortis – “we’ve lost the ability to innovate” – with no plans and a great complacency. It’s something all Aussies should reflect upon, although don’t expect these blokes to be any help.

     

     

     

    Similar posts: