May 242013
 
how are we using data in our business

As we all get buried under a tsunami of data, the challenge is managing it. The MIT Technology Review this week looks at the rise of the data scientist, a job title unknown a few years ago.

The problem for industry is the skill sets required to become a data scientist are fairly esoteric.

Data scientist has become a popular job title partly because it has helped pull together a growing number of haphazardly defined and overlapping job roles, says Jake Klamka, who runs a six-week fellowship to place PhDs from fields like math, astrophysics, and even neuroscience in such jobs. “We have anyone who works with a lot of data in their research,” Klamka says. “They need to know how to program, but they also have to have strong communications skills and curiosity.”

Over the last twenty years we’ve done a pretty poor job teaching maths and statistics which is going to create a skills shortage as industry struggles to find people qualified to figure out what all of this data means.

While Big Data might be to this decade what plastics were to the 1960s, it’s not the only technology change that’s affecting business as the McKinsey Quarterly describes the ten IT trends for the decade ahead.

The thing that really stands out with McKinsey’s predictions is the degree of reskilling the workforce is going to need, today’s workers are going to need an understanding of programming, logic and statistics as much the kids currently at school.

If you’re planning on being in the workforce at the end of this decade right now may be the time to consider getting some of these skills.

Just as businesses will be separated by how they use Big Data, workers may too find those skills divide the winners from the losers.

As the amount of data flooding into our lives explodes, we’ll all need to think about how we can get the skills to manage and understand data.

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Apr 172013
 
google-street-view-bike

“Work the Way You Live” is Google’s motto for their enterprise maps service which the search engine giant hopes to make as ubiquitous in business as it is in the home.

At Google Atmosphere the company showed off their mapping technology and how it can be used by large organisation. It’s a compelling story.

The technology behind Google Maps is impressive – twenty petabytes of images, one billion active monthly users, 1.6 million map tiles served every second and a target of getting those tiles onto the users screen within ten milliseconds.

Maps are one of the Big Data applications that cheap computing makes possible, until a few years ago even desktop computers would have struggled with the sort of mapping technology that we take for granted on our smartphones today.

Rethinking products

google-street-view-enabled-treadmill

Adding mapping technologies to products allows businesses to rethink their products. A good example of this is the internet connected treadmill.

Using the treadmill a jogger, or a walker, can map out a route anywhere in the world and the screen will show them the Google Street View as they travel along the route. The treadmill even adjusts to the changing gradients.

The Google Maps driven treadmill is a trivial example of the internet of machines, but it gives a hint of what’s possible.

The search for truth

ground-truth-and-google-maps

The success of a map depends on whether it can be trusted – this is what caught Apple out with their mapping application which was released before it was ready for prime time. Google, and most cartographers, take seriously errors and changes.

In the early days of Google Maps, the company would pass errors and changes onto the private and government mapping providers they licensed the data from. It could take months to fix a problem.

“It was really hard, you have to get maps from all over the world to create the product,” says Louis Perrochon, the Engineering director of google maps for business.

“That’s a limitation if you work with third party data so we started a project called Ground Truth where we build our own maps.”

Google pulls together its Street View data, satellite images and information sent in from the public through their Map Maker site and the Maps Engine Lite to build an accurate map of an area.

Changing consumer behaviour

Having accurate and accessible maps has changed the way consumers have behaved; “this revolution hasn’t happened slowly,” says Google Enterprise Directore Richard Suhr, “it’s happened really quickly.”

“Customers have become savvy about spatial. What this means is that businesses are starting to rethink the problem.”

“What are the exciting things I can do with maps, what else can I do with my data.”

That’s a big question of all businesses – how they use the massive amount of information in their organisation will mark the winners from also runs over the next decade. Maps are one way to visualise their data.

While Google Atmosphere was a marketing event for the companies mapping technologies the message is clear – mapping is changing the way we work and play and it’s affecting business.

How is mapping changing the way your business works?

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Apr 162013
 
v8-supercars-launceston-winners

How the V8 Supercar races use the internet and networks shows why businesses need reliable communications and the way organisations are using cloud computing.

My relationship with sports cars is similar to horses – I have a vague idea of which end water goes in and where not to stand.

So Microsoft’s invite to the Launceston V8 Supercars to showcase their Office 365 cloud service as the race’s official sponsor wasn’t expected but it was a good opportunity to see how a sports organisation uses modern technology.

Riding the cloud

V8 Supercars David Malone and Peter Trimble

At the opening media conference V8 Supercars CEO David Malone and Finance Director Peter Trimble described the IT problems the organisation had in the early days.

We were penny wise and pound foolish” said Peter about their small business system that couldn’t grow with the event.

To properly meet their needs V8 Supercars would have needed a bank of servers, cumbersome remote access software and a full time team of several IT staff for their scattered workforce and constantly changing locations.

With cloud services, they eliminated many IT costs while simplifying their systems.

That staff can now access documents regardless of location is a very good case study of where the cloud works well and understandable that Microsoft wanted to show off what their services can do.

Networking the cars

When challenged about the point of car racing, enthusiasts cite how the sport is a test bed for the motor industry.

The motor industry is one sector leading the internet of machines with one car manufacturing executive recently describing the modern motor vehicle as being a “computer platforms” on wheels.

Pit crews monitoring in car systems

Pit crews monitoring in car systems

Eventually we’ll see our cars connected to the net and reporting everything from the engine’s servicing needs to the driver’s musical tastes.

That’s reality in today’s high performance racing, both the drivers and the cars are in constant contact with the crews as sensors report everything from engine performance to the foot pressure the driver is putting on the accelerator pedal.

As continuous data feeds from the cars is essential to the teams the event has its own trackside network with receivers located along the course that are used for both vehicle telemetry and the video feeds from both car mounted and fixed cameras.

Owning the rights

In what’s becoming the future of sports broadcasting, the V8 Supercars organisers run their own camera crews and provide the feed to their broadcast partners and media outlets.

This allows them to control all the rights across TV, cable and online channels.

Having full control of the pictures also gives the V8 Supercars more revenue through signage and sponsorship by guaranteeing advertising placements which wouldn’t be available if they didn’t manage the feed.

Connectivity matters

v8-supercars-launceston-communications-cable

Spaghetti Junction as the various feeds come together

Getting the images out to the media and broadcast partners along with delivering the in car data to the racing teams is major challenge for organisers. The communications centres resemble a giant bowl of cable spaghetti as various groups plug into the network.

It’s no coincidence that part of the deals the V8 Supercar management strike with track owners and governments includes providing fiber and microwave links to the venue.

That single factor illustrates how vital communications links are to a modern sporting event.

Another important factor is that everything will be packed up and taken away. Following Launceston, the entire show is packed up and moved onto Auckland, New Zealand. This in itself is a major logistic challenge which would fail without good connectivity and reliable systems.

v8-supercars-launceston-truck-fleet

the fleet of trucks ready to move on

It’s easy to dismiss the V8 Supercars as a bunch of testosterone driven rev-heads, but the challenges in staging these complex events fifteen times a year shouldn’t be underestimated.

We also shouldn’t underestimate how important communication links are to any business. It’s why debates about the need for high speed internet services are last century’s discussion.

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Apr 142013
 
understanding data with computers

If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him said the 17th Century French politician Cardinal Richelieu.

Today those six lines could be written on a social media site or be six disparate points drawn from a database. Without context those six lines could condemn us.

Something that’s missed when we talk about Big Data is the risk of false positives – if you dip into the stream, you can prove anything against person.

The world isn’t black or white, there are fifty trillion shades of gray and that’s why it’s important to think before posting an image on the web, firing someone or calling the cops.

In an era where we’re quick to judge and condemn people, the stakes are very high.

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Mar 172013
 
The internet is changing the recruitment and hr industry

One of the predictions for 2020 is that decade’s business successes will be those who use big data well.

A good example of a big data tool is recruitment software Evolv that helps businesses predict not only the best person to hire but also who is likely to leave the organisation.

For employee retention, Evolv looks at a range of variables which can include anything from gas prices and social media usage to local unemployment rates then pulls these together to predict which staff are most likely to leave.

“It’s hard to understand why it’s radically predictive, but it’s radically predictive,” Venture Beat quotes Jim Meyerle, Evolv’s cofounder.

There are some downsides in such software though – as some of the comments to the VentureBeat story point out – a blind faith in an alogrithm can destroy company morale and much more.

Recruiters as an industry haven’t a good track record in using data well, while they’ve had candidate databases for two decades and stories abound of poor use of keyword searches carried out by lazy or incompetent headhunters. The same is now happening with agencies trawling LinkedIn for candidates.

Using these tools and data correctly going to separate successful recruitment agencies and HR departments from the also-rans.

It’s the same in most businesses – the tools are available and knowing them how to use them properly will be a key skill for this decade.

Job classifieds image courtesy of Markinpool through SXC.HU

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