ABC Nightlife | Paul Wallbank - Brilliant Communications

Blocking the bad guys – listeners’ questions from ABC Nightlife

Last night’s ABC Nightlife looked at how email is evolving but most of our callers were concerned with configuring their email, anti-virus programs and blocking adverts on the web.

The audio of the program is available through the ABC website.

As usual, it’s tough to answer all the questions on live radio so here’s the ones from listeners Tony and I said we’d get back to.

Ad blockers

Website owners are desperately trying to find ways to make money from their sites, unfortunately its proving difficult so we’re seeing increasingly intrusive ads trying to distract us while we surf the web.

A number of Tony’s callers asked about adblocking programs to get rid of these irritating ads and there’s a few paid and free solutions available for computer users.

The most popular solution is Adblock, a plug in available for Firefox, Chrome, Opera and Android. The developers have a handy video guide to installing and configuring their product.

For Internet Explorer users, Simple Adblock is a plug in that should work with their browser.

Be aware with ad blocking programs that they may change the layout of the sites you visit so be prepared for some strange looking pages.

Also keep in mind that website owners are desperately trying to find ways to pay the bills, so you won’t stop the more cunning ads or sponsored content that pretends to be real news. You might also put a few online media sites out of business.

Anti-Virus programs

One common question from Nightlife listeners are what anti virus programs should they use.

Probably the simplest for Windows users is Microsoft Security Essentials or the free AVG Anti-Virus. For OSX Users, Clam AV and Sophos’ Free Anti Virus for Mac will do the job.

If you have Norton or McAfee anti virus programs on your Windows PC, then getting rid of the software is not straightforward. After uninstalling the software, you’ll have to run their removal tools which are available from the Symantec (Norton) or McAfee websites. Read the instructions carefully.

Switching to Hotmail

A curious thing about Microsoft is how they like to irritate loyal customers with interface changes that leave everyone confused. Hotmail users are among the latest victims after the company migrated them to the Outlook.com platform.

Deborah called in to ask how she could switch back to Hotmail from Outlook.com – sadly the official line from Microsoft is “you can’t”. It appears that all of the work arounds to get Hotmail back have also been closed down and the old service is no more.

For Deborah, the choice is to either get used to Outlook.com or investigate other online mail services like Gmail or Yahoo!.

The next ABC Nightlife will be on in around five weeks. Hope you can join us then.

ABC Nightlife – killing email

For the July 2013 Nightlife spot Tony Delroy and I be looking at email – reduce the volume of email we receive or should we abolish it altogether. Join us from 10pm, July 25 on ABC Local Radio across Australia.

Should you have missed the spot, it’s available for download at the ABC Nightlife website and listener’s questions are answered on our follow up post.

In the United States, the Major League Baseball Commissioner Bud Selig claims he’s never sent an email in his life. While Bud is an older worker with plenty of staff to print out his electronic messages, many of us are looking for ways of getting out from under the daily deluge of messages.

While executives of major sports may be able to get away without using email, most people working in modern organisations can’t. So different companies have introduced different ways of reducing the amount of email flowing around their organisations.

French company Atos is moving to completely ban internal email with CEO Thierry Breton claiming he hasn’t sent an email since 2008. In Australia, Telstra head David Thodey is winning acclaim for his use of enterprise social media service Yammer.

Tony and I will be looking at how all of us can reduce our email load with filters, social media and business collaboration tools. Some of the questions we’ll be covering include;

How can the US Baseball Commissioner get away with never using email?
So how does the French company work without email?
What sort of collaboration tools can companies use?
Telstra’s CEO is using social media, what is he doing there?
Are there any replacements for email?
Can we expect to see email disappearing soon?
How can we reduce the email load?
Australia’s come in around 40th on an international survey on Internet use. Why are we so low?
Along with mainstream press, social media went nuts about the royal birth this week. Just how bad was it?

On the topic of social media and collaboration tools, Salesforce claim some major business benefits from their Chatter app, including thirty one percent of users claiming few meetings which in itself is a major productivity improvement.

We’d love to hear your views so join the conversation with your on-air questions, ideas or comments; phone in on the night on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

Tune in on your local ABC radio station or listen online at www.abc.net.au/nightlife.

You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

The madness of crowds – ABC Nightlife with Tony Delroy

Paul Wallbank joins Tony Delroy on ABC Nightife across Australia to discuss how technology affects your business and life. For May 2013 we’ll be looking at crowdsourcing and crowdfunding.

The show will be available on all ABC Local stations and streamed online through the Nightlife website.

If you missed the show, you can download it from the Nightlife with Tony Delroy webpage.

Some of the topics we’ll discuss include the following;

what is crowdfunding?
how does it differ from crowdsourcing?
some people say crowdsourcing is a huge cost saver for business, is it?
crowdsourcing can be controversial as well, who get upset by it?
for creatives like musicians, writers and artists a lot are trying crowdsourcing, how is it going?
can crowdsourcing save journalism?
what are the ptifalls with crowdsourcing and crowdfunding

Some crowdsourcing and outsourcing resources we’ll mention include;

We’d love to hear your views so join the conversation with your on-air questions, ideas or comments; phone in on the night on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

Tune in on your local ABC radio station or listen online at www.abc.net.au/nightlife.

You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

Listener’s questions – ABC Nightlife computers

As a follow up to last night’s ABC Nightlife computer spot where we looked at who owns our online data, there were a few questions which we’d get back to listeners on.

The entire show can be listened to online through the ABC Nightlife with Tony Delroy website and includes some of the issues we’d get back to listeners on, but first an apology.

Bruce Willis never sued Apple

One of the callers Mark mentioned the story of Bruce Willis suing Apple over ownership of iTunes tracks.

It turns out this never happened as Charles Arthur of the Guardian explains.

While Charles can be a cranky bugger, he’s right in this case that the media didn’t a very poor job in regurgitating an untrue story without ever checking its veracity. Luckily it’s not one that I cited in the program.

Protecting your Twitter Account

One of the topics we discussed was the threat of accounts being hijacked and Twitter is one service that is constantly being compromised because of poor policies. An important part of protecting a Twitter account from being taken over is to make sure an extra level of authentication is used by clicking the “Password Reset” option in the Twitter Account settings.

Recording online

Des asked about recording his own message for an audio Christmas card to his friends and relatives.

On Windows computers, Sound Recorder is the long standing built-in app while on the Mac, Garage Band is the built in application.

There is a free third party application available for both PCs and Macs called Audacity which also allows you to record and edit on your system.

US customer service

One interesting thing about the conversation was how many callers criticised the “US mentality” of providing lousy service. This probably isn’t true as most American businesses provide some of the best customer service in the world.

The lousy service from online companies is more a function of the computer engineering and venture capital background of the entrepreneurs setting up cloud computing and social media services, while the majority of these companies are from the US it wouldn’t be fair to brand this as being an American cultural issue.

Our next Nightlife spot is on December 13 at 10pm and we’ll be looking at Windows 8 and what type of computers should people be considering. Hope you can join us.

ABC Nightlife: Apps down the farm

If you missed this program where we covered a wide range of subjects, you can listen to the ABC Nightlife podcast of the show.

Paul Wallbank joins Tony Delroy to discuss how technology affects your business and life.

This week we’re talking about how the agricultural industry are using smartphone apps and the web. A list of apps for farmers is available from the NSW Department of Primary Industry website.

We’ll also be looking at how machines are talking – in agriculture, the next generation of farm equipment will be sending data straight to the farmers’ tablet or laptop computer using the technologies we’re seeing in jet engines and other high tech equipment.

Connecting everything does come with risks. A US report found that networked medical equipment is rife with malware and the Defense Signals Directorate points out that out-of-date computer systems are one of the main causes of data breaches.

One of the things driving the apps world is cloud computing and Google have given a rare glimpse into the data centres that run their services.

Social media is one of the things that are driving cloud computing, but there’s traps for businesses in posting information about customers and staff. We’ll be looking at those as well.

We’d love to hear your views and comments so join the conversation with your on-air questions, ideas or comments; phone in on the night on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

Tune in on your local ABC radio station or listen online at www.abc.net.au/nightlife.

You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

Tag: ABC Nightlife

Blocking the bad guys – listeners’ questions from ABC Nightlife

Ad blockers

Anti-Virus programs

Switching to Hotmail

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The madness of crowds – ABC Nightlife with Tony Delroy

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