Early this year a storm broke out about privacy in the United States when a computer rental company was caught spying on its customers.
Technology website Ars Technica has an excellent story describing what the company was doing and the software they were using.
What the story of PC Rental agent shows is that even small businesses have the tools to run serious surveillance on their customers and some will do so simply because they can.
The days when privacy could be dismissed as the concern for a few sensitive celebrities, sports people and politicians with something to hide are over – privacy is now your problem.