Dividing the Internet of Things

Increasingly the Internet of Things is going to be split into different fields

One thing that’s becoming clear in researching and writing on the Internet of Things is how three distinct strands of the concept exist due to the different needs of industry and the marketplace.

This is articulated best by Bill Ruh, the Vice President of GEs Global Software Center, who in an interview this week – which I’ll post later – suggested the IoT is best divided into the industrial internet, the enterprise internet and the consumer internet.

At the base level the consumer internet includes the bulk of startups and the devices that get most of the publicity; the Apple Watches, Nest thermostats and smart door locks.

Largely operating on a ‘best effort’ basis, consumer IoT vendors don’t guarantee service and security is often an afterthought. This is going to present a few challenges for both consumers and retailers as the inevitable problems arise.

Catering for the enterprise

The IT industry vendors are at the next level, the Enterprise internet, where companies like Microsoft, Cisco and VMWear are adapting their businesses to the cloud and Internet of Things.

At this level, which Cisco calls the Internet of Everything, the security and reliability challenges are understood and the practices of the IT and communications industry lend themselves to the widespread transmission of data from smart devices.

Similarly most of the telcos with their machine to machine (M2M) technologies fall into the enterprise internet camp.

Driving the industrial internet

While the enterprise vendors are providing robust systems, the IT industry levels of service don’t quite meet the needs of mission – and often life – critical applications found in jet engines, precision manufacturing and most industrial processes.

Providing that level of security, precision, reliability and low latency is where the industrial internet is applied. This is where the companies such as GE and the other big engineering companies come in.

At the industrial internet level it’s far harder for startups to disrupt the existing players as it requires both specialist knowledge of their industry sectors and deep pockets to provide the necessary capital for product development.

However the existing industrial conglomerates don’t have all the skills in house and that’s an opportunity for smaller companies and startups to enter the industry.

The long product times are another aspect of the industrial internet, as Rue points out, GE are still supporting equipment that is over eighty years old. While that equipment will probably never be connected to the internet, the machines being designed today will be expected to have similar lifespans.

While the three different IoTs have their own characteristics, and in many instances overlap, all three are opportunities for savvy developers and entrepreneurs.

The difficulty some businesses, both as vendors and customers, will face with the IoT is applying the wrong technology set to their problems and industry.

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Niches and needs: necessity and the mother of invention

How one person’s problem becomes an invention

An old saying is necessity is the mother of invention and nowhere is this shown better than walking the exhibition floor of the Internet of Things World conference in San Francisco today.

The Wallflower is a good example of this, thought up of after the founder had to rush home when his partner thought she’d left the stove on (she hadn’t), he thought there had to be something that could monitor this on the market and when he discovered there wasn’t, he invented it.

Snowboarding needs

Probably the sexiest device on the floor is the Hexo+, an autonomous drone designed for video shots. Use the app to tell you what shot you want and it the drone will take off and video you.

Hexo+ was founded by Xavier de Le Rue, a French professional snowboarder who wanted to get shots of his maneuvers but couldn’t afford a crew or a helicopter to do so. The preprogrammed flight patterns represent the most common camera sequences optimised for the GoPro camera.

Probably the most trivial is the MySwitchMate, a mechanical device that fits over a wall light switch. Set it up and you can use its app to flick your lights on and off.

The device was born out of the founder wanting to remotely control his college dorm lights from his bed. While the market seems to be those who don’t want to get out of bed, its main market are those who would like remotely controlled lights but can’t install a smart lighting system.

A niche from a need

What all three of these devices show is how a need by an inventor spurred a  product’s development, in that respect the Internet of Things is no different from any other wave of innovation.

So if you wonder “why doesn’t someone sell this?” it might be an opportunity to set up your own business or invent an IoT device to meet that need.

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How to make the IoT pay

Keeping things simple for the home and selling efficiencies to big business are the way to make money from the IoT

How do companies sell the internet of things to consumers? This was the question at the opening panel of the Internet of Things World conference in San Francisco this morning.

Belkin’s Chief Technology Officer Brian van Harlingen took the lead in the panel stating that the opportunity lies in making sense out of the IoT’s complexity. “With data comes complexity, we have to make it simple for the end user,” said Van Harlingen

Van Harlingen’s view was backed up by Verizon’s Chief Data Scientist, Ashok Srivastava, who understandably sees the challenge of managing the information generated by masses of devices as being an opportunity for his company and data scientists in general.

That masses of data is being generated isn’t surprising seeing the other member of the morning’s panel was Jason Johnson, Co-founder and CEO of  smart lock maker August. That the ordinary door lock may be generating masses of data indicates just how much information might be churning around the average smart home in the near future.

Cut out the complexity

It may well be that all of this data and complexity isn’t necessary as Joe Dada, the CEO and founder of smarthome company Insteon, point out. “Leave the network as quiet as you can,” is his advice. “People over-estimate the amount of data that needs to be pushed across the network.”

Dada, a twenty-five year veteran of the smarthome industry, sees the over-complication of the IoT as being a weakness in many of the products and business models being touted today with his company selling their products on being convenient, safe and fun.

While Dada has a successful business model, many of the other business don’t and exactly how to make money from the IoT wasn’t really answered by the panel.

Capturing efficiencies

It may well be that for many the answer lies in making existing products better, in talking to Cisco’s Brad Bechtold who runs the networking giant’s Oil and Gas Industry Transformation division estimates that there could be operational savings of up to 11% for the sector through implementing IoT technologies.

With estimates of the oil and gas industry’s size being around four trillion dollars a year, that represents an opportunity of over a hundred billion dollars a year in the one sector alone.

Selling the IoT

So it may be that the way to sell the Internet of Things into the industrial sector is to point out the operational savings available. Should the promise of substantial cost reductions be realised then it may even trigger a new wave of capital investment as businesses decide it’s easier to upgrade equipment than retrofit it.

The analytics and management aspect will turn out to be lucrative for many businesses as well, however the key to success is going to be demonstrating how these services add value for customers.

For the consumer market however the key probably lies in Joe Dada’s advice – keep it easy, convenient, safe and fun.

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The tough world of IoT hardware startups

Starting a business making IoT hardware is a tough challenge

Yesterday Internet of Things startup Ninja Blocks announced it was shuttering its doors after three years of operations, two successful Kickstarter campaigns and three successful fundraising campaigns that netted $2.4 million.

Ninja blocks aimed to become the centre of the smarthome with its simple controllable device but, as many other startups have found out, the costs and complexities of designing, manufacturing and shipping hardware are not trivial.

Last year I spoke to Ninja Blocks and a similar IoT startup which also failed, Moore’s Cloud, about their opportunities and challenges. In the light of both companies failing they are worth watching again.

Daniel Friedman, CEO of Ninja Blocks outlined the company’s plans along with the limits of crowdfunding.

The CEO of Moore’s Cloud, Mark Pesce, had much stronger views on crowdfunding and its limits.

From the Moore’s Cloud and Ninja Blocks story it would be tempting to conclude that pure IoT hardware startup plays are doomed to failure, however the lessons of companies like Fitbit and the Pebble watch show otherwise.

A very good example of success is Spanish IoT company Libelium whose founder and CEO Alicia Asin told Decoding The New Economy two years ago how the company had started under the shadow of the 2009 economic crisis and thrived since.

The failure of Ninja Blocks and Moore’s Cloud really tell us we’re in the early days of the IoT and the business models and technologies are not certain. It’s also a commentary on the risks involved in startup businesses, as investor Dave McClure says, “not every one will be a unicorn.”

As the markets grow and the technologies evolve we’ll be seeing many more IoT startups, few will become billion dollar unicorns and many will fail. That’s the nature of new industries.

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A series of weak links

Security continues to be a challenge for Internet of Things vendors

One of the ongoing discussions in the world of the Internet of Things are the security weaknesses in many devices that leave networks vulnerable to rogue devices or malicious hackers.

A good example of this is Craig Hockenberry’s post on his Furbo.org site on how bugs in Apple’s Bonjour software messes with networks.

While Apple won’t say what causes this issue – an ominous point in itself – Hockenberry surmises it’s due to older software in some devices that no longer have updates available, which is another problem facing the IoT.

On top of Hockenberry’s story, a piece in Threat Post reports the Open Smart Grid Protocol has serious security issues.

The writers of the package that’s installed on more than four million smart meters and similar devices worldwide decided to write their own encryption algorithm that has proved easy to break.

So the smart home which might feature both a slew of Apple devices and one of these exposed smart meters has a range of security holes that the occupier has no idea about. This hardly breeds confidence.

As the Internet of Things is rolled out, security is going to have to be at the front of developers’ and vendors’ minds. The stakes are too high for shoddy and ill thought out compromises or for vendors like Apple who rate secrecy over their customers’ security.

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Beacons and the hype cycle

Industry experts believe beacon technologies are being overhyped in the retail sector.

Are beacon technologies being overhyped? Some industry experts believe they are in the retail sector.

This week’s Netsuite Suiteworld conference had a heavy focus on the retail industry and one of the points being strongly made is that beacon technologies are a long way from prime time in the sector.

A reason for this is the current clunkiness of beacon driven apps points out Miya Knights, Senior Research Analyst of IDC Retail Insights, “customers have to go through the rigmarole of downloading apps, accepting permissions and so on. It’s too hard.”

One of the answers to this could be in creating compelling reasons to install the app, at the eBay Innovation Showcase last year the company showed off some of the potential with how a connected sports stadium could make ticketing easier while improving access to food and drink concessions.

However for many stores Knights’ point is going to remain a problem as creating a value proposition that encourages time and attention poor customers to enable apps will be difficult.

On the other hand, it may well be that beacon technologies are currently better suited in being used for the business operations in roles such as stock control and point of sale systems.

For the beacons themselves it’s likely we’re seeing the hype cycle in action with the technology grinding its way to The Peak of Inflated expectations.

Should it be the case that beacons could be about to become unfashionable, then we’ll start to see the technology find its industrial role.

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Microsoft builds its future

Microsoft makes a statement on its future

A billion devices running Windows 10 was the promise made by Microsoft at the company’s Build Conference in San Francisco yesterday.

The ambition is based upon delivering the system on devices ranging from desktop computers down to the embedded systems on Internet of Things devices.

 

As part of the drive to get onto the IoT, Microsoft also announced Windows 10 initiatives for the makers’ community with various programs for Arduino, Raspberry Pi and Intel’s Minnowboard.

At the same time the company announced how some software will soon be able to run on iPhones and Android devices with an extended Software Developers Kit.

While this makes Windows more attractive for developers who no longer have to develop different versions for the Microsoft product, it’s also an admission the company’s phone strategy has failed.

For Microsoft yesterday’s Build Conference was the opportunity for the company to show their vision of the market’s future that involves computers, mobile devices, the cloud and the Internet of Things.

Whether Microsoft is part of that future is the main concern of CEO Satya Nadella.

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