Pain for the PC industry continues

The latest PC industry sales estimates show the PC era is well and truly over

After good relatively results last quarter, the numbers have turned ugly again for the personal computer industry with both IDC and Gartner estimating the sector’s sales have collapsed by 11% and 9.5% respectively.

Of the PC manufacturers Taiwan’s Acer is the hardest hit with Gartner forecasting a 20% drop and IDC a whopping one-quarter compared to last year.

Apple were the only bright spot with Gartner expecting the company to sell 16% more PCs than the previous year.

Lenovo remain the biggest global supplier of personal computers but the company suffered a six percent drop.

While it appears the end of Windows XP support gave the sector a reprieve last year, the end of the PC era is well and truly here. The key aim now for vendors is to find a way to shore up their margins as the market shrinks – it’s a bad time to be commodity player.

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How the BBC is helping kids’ digital literacy through coding

The BBC’s Micro Bit program is part of a global push to get kids coding

British public broadcaster the BBC has released the final details of its BBC Micro Bit project, a micro computer initiative intended to help British kids learn to code.

The device, a small computer similar to the Arduino or Raspberry Pi systems, is designed to help children understand programing and digital technologies.

Around the world the push to include technology topics such as computer coding into education curriculums is gathering pace and advocates for these subjects point out the underlying aim is to help children develop the logical thinking that will be required by many jobs of the future.

For the UK, the BBC Micro Bit may help their children compete. For all countries, figuring out the right skills to be taught in schools is going to be key for how nations fare in during the Twenty-First Century.

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Shifting Microsoft’s culture

Microsoft CEO Satya Nadella continues to grapple with changing the company’s culture

“What would be lost if we disappeared?” is the question Microsoft CEO Satya Nadella claims is driving the company’s direction in his latest memo to employees.

In the email obtained by website Geekwire, Nadella told his staff redefining the company’s culture is key to success, “we can do magical things when we come together with a shared mission, clear strategy, and a culture that brings out the best in us individually and collectively.”

That culture though is not static and Nadella is describes how the company needs to focus on helping its customers through its cloud and Windows based products.

For Microsoft this is not new, the change from a desktop and server based licensing business to one dependent upon cloud subscription services has been a huge change for the business since the iPhone was released nearly a decade ago.

The challenge for Nadella however is to keep revenues coming in as the river of gold that was Microsoft’s Windows licenses slowly dries up.

One of the biggest changes to Microsoft’s culture could be in coming to terms that it isn’t such a huge and powerful corporation any more.

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Defining the workplace of the future

Both the jobs and workplaces of the near future are going to look very different to today.

Last week in Sydney recruitment company Indeed sponsored a Future of Work summit to tease out some ideas about the what jobs will look like in the future.

While I wasn’t able to attend, being in Melbourne to deliver the Managing the Data Age presentation, I did manage to attend a lunch where Paul D’Arcy, the head of Indeed’s Hiring Lab, spoke about some of the trends we’re seeing in the workplace.

“One of the things we see is the change in the role of work over time,” says D’Arcy. “There was a period before the industrial revolution where work was where natural resources were. With the industrial revolution there was a shift to where the companies were organised.”

The interesting thing with that view is that the companies of the early industrial revolution gathered where the natural resources were easily accessed and finish products could be shipped as we saw when visiting England’s Ironbridge, one of the birthplaces of modern industry.

D’Arcy sees technology changing the idea that work goes to the companies, “where people with highly in demand skills congregate then that’s where jobs are created.”

The employment centres of the future will be the cities that attract those highly skilled workers, D’Arcy believes.

Spreading the developer love

One of the changes Indeed has seen in the workplace is how coding has now become a widespread skill with three quarters of all software developers around the world being employed by software companies. In the US it’s only 7% of coders are working for pure tech organisations.

Marketing is one field that has seen a dramatic shift says D’Arcy, “marketing has seen an enormous shift from what was predominately a creative industry to one driven by data.”

One of the constant questions confounding those of us writing and speaking about the future of business is ‘what will be the jobs of the future?’ While D’Arcy didn’t really have that answer one of the points is clear that programming and coding will be among the skills in demand over the near future.

In the longer term it’s still not clear exactly what jobs will be in demand in twenty or thirty years time, then again twenty years ago who would have guessed many of the technology jobs in demand today would have even existed.

While we’re still struggling with what roles will define the workplace it’s clear the location of the workplace is changing as well. The worker of the future will be a much more mobile creature than today and that has ramifications for the future.

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Management in an age of information abundance

How do managers and business owners deal with an age of abundant information?

The Twentieth Century was defined by abundant and cheap energy while this century will be shaped by our access to massive amounts of data.

How do managers deal with the information age along with the changes bought about by technologies like the Internet of Things, 3D printing, automation and social media?

Management in the Data Age looks at some of the opportunities and risks that face those running businesses. It was originally prepared for a private corporate briefing in June 2015.

Some further background reading on the topic include the following links.

 

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How the cloud killed the CIO

Has the shift to cloud computing made the IT manager redundant?

In Technology Spectator today I have a piece on cloud services and how the promise of high reliability threatens the IT manager and Chief Information Officer.

This shift is the same change that’s affected the IT support industry, as technology becomes more standardised and a commodity the need for specialist support and management becomes unnecessary.

In many respects this is similar to a hundred years ago where most factories had their own power plants providing electricity, steam or bel power to drive the machinery.

As mains power became common and reliable, businesses no longer needed specialist staff to ensure the power flowed.

While much of today’s commentary focuses on the CIO role evolving, it may well be the position is redundant.

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A small business makeover challenge

Microsoft’s Modernbiz technology makeover program is an interesting study on how small business computer usage has changed

One of the key factors in bringing the Personal Computer era of business to a close was the end of the upgrade cycle where users tended to buy new systems every three to five years.

For companies like Dell, Acer, IBM and Microsoft this cycle was an important and reliable income stream.

In the early 2000s though it stopped as customers decided that with most new innovations coming onto their computers through web browsers they didn’t need to buy new systems.

For the PC industry, particularly Microsoft, this presented a huge threat to their business models and all of them have been trying to find ways to refocus their businesses.

The ModernBiz Technology Make-Over

Late last year I was asked by Microsoft Australia to participate in their ModernBiz Technology Make-Over where a small business running Windows XP and Server 2003 was given a free tech upgrade to the latest equipment.

This was interesting as it was an opportunity to see how Microsoft and the market are adapting to a very changed industry.

As well I still carry the many scars – most psychological but some physical – from my years of running PC Rescue where upgrading companies’ old technology was a core part of the business.

Doing a tough job

The fallacy many managers and inexperienced companies fall for is that migration customers from old equipment to new systems is a simple matter of copying a few files. It is never that simple.

Upgrading company computers a tough field as every business is unique and in workplace where the technology has been in use for over a decade the learning curve onto new software is insanely steep for staff and management alike.

So watching the process from a relatively safe distance where I wasn’t worrying about losing customers’ data or trying to complete a complex task within a short deadline was quite attractive. Basically I wanted to see the other guys sweat.

Another attraction in participating was to see how Microsoft are managing the transition from supplying business servers to provisioning cloud services and how customers are managing that change in product offerings.

Dealing with a shifting market

For both Microsoft and their customers the shift from one off hardware and license purchases to cloud based monthly subscriptions is a major change in mindset, so seeing how small business users adapt to online services will be interesting.

Overall the technology makeover promises to be an interesting exercise on how the small business computer industry is changing.

For his participation in the Modern Biz Technology Makeover program, Microsoft gave Paul a Lenovo laptop which he hasn’t yet used.

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