Tag: speaking

  • Security in the age of connected kettles

    Security in the age of connected kettles

    A few weeks back I gave a presentation to the Australian Seniors Computer Clubs Association as part of Staying Safe Online Week.

    The presentation, Security In The Age of Connected Kettles, looked at where we are today with online security and some of the challenges facing individuals, businesses and communities as threats become more pervasive with cloud computing, personal technology and the internet of things while the people creating these risks become more professional.

    Overall, it’s not a cheery scenario and I end with a call to action that we have to start insisting business, public sector and political leaders start taking online security seriously as a public safety issue.

    Over ten slides we covered where we are today in personal and small business online security and some of the challenges facing individuals as computing moves onto the cloud and smartphones.

    The ongoing online safety battle

    Online safety is evolving as we move from PCs to tablets and smartphones, today the risks are increasingly appearing on our mobile devices although the desktop computer and email scams remain the biggest risk.

    It’s increasingly about the money

    A change to the security landscape in recent times has been the rise of professional malware. While a decade ago most of the hacks and viruses we saw were the work of people demonstrating their skills or causing mischief, today there is big money in compromising computers and capturing data.

    The rise of ransomware

    One of the best examples of the professionalisation of the internet’s bad guy is the rise of ransomware.

    Ransomware locks your computer with a demand for payment to release your data; if you don’t pay you lose all your information.

    Many of the online threats though are far more subtle; the theft of data from Target, compromises of Sony’s customer databases and ongoing security breaches illustrate how the risks are far greater than just on our desktop.

    Smartphone lockups

    Ransomware has moved off personal computers onto smartphones with both Android and Apple systems being attacked.
    The ‘hacked by Oleg Pliss’ message is a good example of how Apple’s products are just as much at risk as other companies’ platforms.
    Also the ‘hacked by Oleg Pliss’ lockup shows how the security aspects of cloud computing services are going to become more important to the average person.

    Security basics

    The basic advice for the average user remains the same;

    • Strong passwords
    • Don’t use common passwords
    • Be careful what you click on or visit
    • Keep your systems up to date
    • Have good security software

    However times are changing and many security issues are out of the average person’s control.

    Lessons from Heartbleed

    The Heartbleed Open SSL bug illustrated the limits of individuals in protecting their information. As a bug in the secure socket layer software, the Heartbleed Bug could expose sensitive data on websites using the service.

    The disappointing thing with Heartbleed is that people following good security policies were vulnerable.

    Probably the biggest threat with Heartbleed however is the Internet of Things, where relatively simple devices – the connected kettle – could expose security credentials.

    The Target hack

    Another example of how security is beyond the control of the individual user is the Target hack. Hackers found their way into the US department store’s network though an airconditioning contractor. From there, they were able to steal millions of customer payment details.

    The Target hack is one of dozens of similar coporate security compromises and this will continue until security is taken seriously by company directors and regulators.

    A pocket sized security breach

    As the Oleg Pliss hack showed, smartphones are not immune to security breaches.

    With our phones gathering increasingly more data on our behaviour, protecting the data they gather is going to become one of the biggest challenges facing us.

    Rich data

    Smartphones are not just gathering location data, as technologies like iBeacons roll out more information is being gathered from more sources.

    When we go shopping, attend a football game or visit the doctor these technologies are collecting information on our personal habits and behaviour.

    Not a generational issue

    One of the myths around security and privacy is that concerns revolve around the generations.

    The idea that only older people care about privacy or that younger folk understand technology is a myth.

    Unfortunately however our political and business leaders come from a segment of society that doesn’t care about or understand the technology or issues.

    If meaningful change is to be made in securing our information, then we’re going to have to demand our business and political leaders take these issues seriously.

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  • On running late

    On running late

    Business Insider’s unathorised biography of Yahoo CEO Marissa Mayer is both enlightening and scary while giving some insight into the psyche of the tech industry.

    Nicholas Carlson’s story tells the warts and all tale to date of a gifted, focused and difficult to work with lady who’s been given the opportunity to lead one of the Dot Com era’s great successes back into relevance. It’s a very good read.

    Two things jump out in the story; Mayer’s desire to surround herself with talented people and her chronic lateness.

    When asked why she decided to work at a scrappy startup called Google, which see saw as only having a two percent chance of success, Mayer tells her ‘Laura Beckman story’ of her school friend who chose to spend a season on the bench of her school varsity volleyball team rather than play in the juniors.

    Just as Laura became a better volleyball player by training with the best team, Mayer figured she’d learn so much more from the smart folk at Google. It was a bet that paid off spectacularly.

    Chronic lateness is something else Mayer picked up from Google. Anyone whose dealt with the company is used to spending time sitting around their funky reception areas or meeting rooms waiting for a way behind schedule Googler.

    To be fair to Google, chronic lateness is a trait common in the tech industry – it’s a sector that struggles with the concept of sticking to a schedule.

    One of the worst examples I came across was at IBM where I arrived quarter of an hour before a conference was due to start. There was no-one there.

    At the appointed time, a couple of people wandered in. Twenty minutes later I was about to leave when the organiser showed up, “no problem – a few people are running late,” he said.

    The conference kicked off 45 minutes late to a full room. As people casually strolled in I realised that starting nearly an hour late was normal.

    It would drive me nuts. Which is one reason among many that I’ll never get a job working with Marissa Mayer, Google or IBM.

    A few weeks ago, I had to explain the chronic lateness of techies to an event organiser who was planning on using a technical speaker for closing keynote.

    “Don’t do it,” I begged and went on to describe how they were likely to take 45 minutes to deliver a twenty minute locknote – assuming they showed up on time.

    The event organiser decided to look for a motivational speaker instead.

    Recently I had exactly this situation with a telco executive who managed to blow through their alloted twenty minutes, a ten minute Q&A and the closing thanks.

    After two days the audience was gasping for a beer and keeping them from the bar for nearly an hour past the scheduled finish time on a Friday afternoon was a cruel and unusual punishment.

    This was by no means the first time I’d encountered a telco executive running chronically over time having even seen one dragged from the stage by an MC when it became apparent their 15 minute presentation was going to take at least an hour.

    It’s something I personally can’t understand as time is our greatest, and most precious, asset and wasting other people’s is a sign of arrogance and disrespect.

    Whether Marissa Mayer can deliver returns to Yahoo!’s long suffering investors and board members remains to be seen, one hopes they haven’t set a timetable for those results.

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  • ABC Nightlife February 2013

    ABC Nightlife February 2013

    Paul Wallbank joins Tony Delroy on ABC Nightife across Australia to discuss how technology affects your business and life. For February 2013 we’ll be looking at the software rip-off, smartphones for seniors and Telstra’s roadmap for the mobile economy.

    The show will be available on all ABC Local stations and streamed online through the Nightlife website.

    Some of the topics we’ll discuss include the following;

    We’d love to hear your views so join the conversation with your on-air questions, ideas or comments; phone in on the night on 1300 800 222 within Australia or +61 2 8333 1000 from outside Australia.

    Tune in on your local ABC radio station or listen online at www.abc.net.au/nightlife.

    You can SMS Nightlife’s talkback on 19922702, or through twitter to @paulwallbank using the #abcnightlife hashtag or visit the Nightlife Facebook page.

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  • Twenty trends for 2020

    Twenty trends for 2020

    I’m speaking at the Ovations Speaker Showcase next week on the Twenty Trends for 2020. A big ask for twenty minutes.

    Despite the time limits, it’s doable. Here’s the list of trends I think are going to define the rest of this decade, along with some  related links.

    1. Accelerated rate of business
    2. China moving up the value chain
    3. Dealing with a society at retirement age
    4. Rising incomes in South Asia and Africa
    5. Robotics and Automation
    6. The internet of machines
    7. Reinventing entertainment
    8. The fall and rise of social media
    9. The continued rise of the DIY economy
    10. Newspapers cease to exist
    11. 3D printing
    12. nano-technology
    13. The new education revolution
    14. Reskilling the workforce
    15. Older workers re-entering the workforce
    16. The fight for control of the mobile payments system
    17. Mobile apps redefining service industries
    18. Taming the Big Data tsunami
    19. The fight for data rights
    20. Flatter organisations
    21. The great deleveraging

    Apart from the fact there’s 21, the twenty minutes I have allocated isn’t going to be enough to cover these. So which topics do I skate over?

    Of course there might be more topics that I’ve missed. I’m open to suggestions.

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  • Cloud computing and Small Business September Digital Day

    Cloud computing and Small Business September Digital Day

    As part of the NSW state government’s Small Business September Digital Day for Startups and Growth Businesses, we’ll be looking at exactly what cloud computing is and how it can help businesses.

    Some of the services we discuss in the presentation are listed in the Netsmart’s web post on the 5 essential cloud computing tools for business. Although there’s many more we’ll mention that can help organisations of all sizes.

    Given the time constraints and the event’s focus is on the specific social media and cloud computing tools available to small business, much of the background information to the Online Tools to Turbocharge Your Business session is available in the previous series of posts about cloud computing previously done for the 2011 City of Sydney Let’s Talk Business series.

    Detailed information from that presentation can be found on the following pages;

    The networked business Part 1: What is cloud computing?
    The networked business Part 2: The benefits of cloud computing

    The networked business Part 3: Managing risk in the cloud

    The networked business Part 4: The business case for cloud computing

    All of the tools discussed in the Small Business September presentations are available in our ebook, Online Business Essentials which is available for all subscribers to our newsletter.

    If you’d like to see the presentations themselves, both The Networked Business and Online Tools to Turbocharge your Business are available through the Slideshare service.

    Seats are still available for both of the Digital Day presentations at the Telstra Experience Centre, Level 4, 300 George Street, Sydney. The Start Up session begins at 8.00am and the presentations for growth businesses begins at 1.00pm.

    Come along if you’d like to learn how social media and cloud computing can help your business improve productivity while building an online brand.

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