The case for faster internet

Is the argument for a national broadband network being lost?

The National Broadband Network (NBN) is a project designed to deliver faster and more reliable broadband to Australia’s regions. While a good idea, it’s not without its critics and a fair degree of controversy.

One of the problems the project has is the inability of NBNCo, the company established to build and run the network, to articulate the benefits and scope of the project.

Last Friday night “John from Condobolin” grilled the Gadget Guy, Peter Blasina, about the project. John’s questions, and Pete’s answers, which can be found at 35 minutes into his program, illustrates the confusion the surrounds NBN and the failure of the project’s supporters to explain the benefits.

So how should proponents of the National Broadband Network – people like me who believe that high speed broadband are the freeways and railways of the 21st Century – respond to questions. Let’s answer John’s questions from last Friday.

Lightning might affect fibre networks

John’s first question was about lightning affecting the NBN, commenting when Pete confirmed electrical storms would affect the network that “it’s no better than the existing service.”

Sadly all infrastructure is affected by weather – a freeway is just as affected by fog as a dirt road, perhaps even more so, but it doesn’t mean you don’t build a highway because of that. The same applies for the NBN.

Interestingly the wireless and satellite alternatives proposed to fibre optic cable are even more susceptible to electrical storms, which perversely makes a better argument for running a fibre optic network.

I don’t need any NBN

“I have got quite good reception in Condobolin and I don’t need any NBN, I can assure you” was John’s next big statement.

That’s nice for John that he’s happy with what he has – the rest of us should be so lucky.

For many of his neighbours and those in the surrounding district, particularly those dealing with remote suppliers and overseas markets, reliable and fast communications are essential.

Now is good enough

A farmer doesn’t need broadband for selling into America, he’s able to do that today, was the crux of John’s next comment after he and Pete had an exchange about rolling broadband out to remote locations.

It’s true that farmers can do a lot with today’s satellite and ADSL connections, then again they were able to ship exports in the days of bullock carts and sailing ships. We could extend that argument against railway lines, roads, containers and bulk carriers.

Once upon a time some guy argued against the wheel. Today’s technology has been good enough has always been the argument of those who don’t see the benefits of new tools; we’re talking about tomorrow’s markets and society, not today’s.

Broadband is all about fibre

“You’re talking about satellite dishes and things like that, not NBN.”

The National Broadband Network isn’t just about fibre; fibre optic cables makes up the network’s core and bulk of connections, but wireless and satellite are essential in order to make sure the entire nation has access to the network.

Unfortunately the nonsense argument that technology improvements in wireless will render fibre optics redundant has been allowed to take hold by self-interested politicians and sections of the media pushing a narrow agenda.

Wireless, satellite, fibre optic and other cable technologies are all part of the mix, the real argument is on the proportions of that combination and the consequences to the government’s budget.

Spotting the clueless

As an aside, the cable versus wireless argument is a good yardstick for measuring the knowledge of anyone joining the NBN debate.

Someone clueless arguing against the project says investment in fibre optic cable is unnecessary as it’s speed and data capacities will be one day superseded by those of Wireless networks.

This betrays a failure to grasp the inherent advantage of having a dedicated cable connection to your property as opposed to sharing a wireless base station with hundreds, if not thousands, of others.

Equally anyone pro-NBN who says that fibre is faster because it travels at the speed of light is equally clueless as wireless, copper wire and even smoke signals also travel at – or close to – the speed of light.

Games and videos

“Is this only to watch videos and DVDs?” was John’s last question.

Well, does Condobolin have a video store? A quick Google search shows it does, along with local and satellite TV stations. So the residents of Condobolin are just keen as the rest of us to watch the tube.

Increasingly our viewing habits are moving online and fast broadband is necessary to deliver that. John may be happy to exclude his town from being able to do that, but my guess is plenty of his neighbours would like to have that option.

What’s more, many of those farmers, processors, trucking companies and other service providers in the Condobolin region will need those video facilities for tele-conferencing with suppliers, customers and training companies.

Building for the future

Video conferencing isn’t the only application for what we consider today to be high speed networks, these are going to change society and business in the same way the motor car changed us in the 20th Century and railways and telegraph in the 19th.

Australia made a mess of the railways and the roads, in both areas we’re still playing catch up. The National Broadband Network is an opportunity to avoid the mistakes of the last hundred years and get the 21st Century right.

Unfortunately, the objectives of building a better nation are being lost in a fog of disinformation, political opportunism and corporate incompetence. We can do better than this.

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Leaving Facebook

Shutting down an account with the popular social media service isn’t easy but can be done.

In our social media segment for December 2011’s ABC Nightlife a listener asked about closing down their Facebook account.

Leaving Facebook isn’t easy, but it can be done and we’ve covered closing down a Facebook profile on the Netsmarts website.

The December Nightlife spot looked at a lot of social media issues and answered other listener’s questions about some of the challenges online. Some of those questions are listed on the page and the program

December’s spot was the last for 2011 and next scheduled Nightlife spot will be on February 9 however we will probably have some segments over the Christmas period and we’ll let newsletter subscribers know as we find out.

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Tony Delroy’s Nightlife: Our digital reputation

How important is our online footprint?

December’s Tony Delroy’s Nightlife looked at the risks of social media sites like Facebook, Twitter and LinkedIn. Along with being a great way to communicate with family, friends and colleagues using online services can have some unexpected effects.

Program podcast

A recording of the program is available from the ABC’s Tony Delroy’s Nightlife webpage. You can listen to it through the site or download it and listen to it as a podcast.

Topics covered

Tony and Paul covered a range of topics including the following questions;

  • Are we living in the social media age?
  • What is social media is?
  • Why people use social media?
  • How some folk have come unstuck using social websites?
  • Can doing the wrong thing hurt your reputation or career?
  • What the risks are during the christmas party season?
  • Are there too many social media services?
  • How businesses can really use them?
  • Where will these services go next?

Listeners’ questions

We had a great range of questions and comments from listeners and those we promised to get back to included how to shut down your Facebook account and the link to report abuse on the service.

Reporting Facebook abuse

If you’re being harassed on Facebook, you can report misuse at Facebook’s Help Centre. Their page includes instructions on dobbing in underage users, blocking irritating people and how to use their privacy settings.

Deleting a Facebook profile

Leaving Facebook is not easy, so on the Netsmarts website we have the detailed instructions on deleting your Facebook account.

Note with these instructions that you need to disable any applications you may have installed on Facebook before deleting the account. When you go to the Applications page you may be shocked at how many things are connecting to your page.

Do we have too many social media services?

Tony asked if we have too many social media platforms.

This is a topic we’ve covered previously on the website and while there’s no doubt many of the services around today won’t survive, some will become increasingly become important.

Next Nightlife tech program

Our next program will be on February 9 next year. We will probably have some spots over the summer break and we’ll let newsletter subscribers know about them as soon as we do.

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Technology with Carol Duncan on ABC Newcastle

On ABC 1233 Newcastle with Carol Duncan we discuss privacy and security on social media after Facebook’s privacy changes.

In the occasional tech spot with Carol Duncan, we looked at Facebook’s new changes and what they mean to users.

The immediate changes to Facebook are the News Feed at the top of the page where updates and posts will be ranked according to what Facebook thinks are your interests, to the left of the screen is “the ticker” which will give summaries of updates.

Coming in the next few weeks will be the Timeline feature which will give show the history of all your posts.

A great summary of the changes with a hands on review is Jason Kincaid’s article on the Facebook changes in Tech Crunch. The official Facebook blog goes into the detail of all the new features.

The purpose of these changes is to increase Facebook’s value as an advertising platform and it raises the question of the viability of these networks.

One of the interesting features of these changes is that users will start seeing increased advertising, if you’re not happy with this our Netsmarts site goes through the process of shutting down your Facebook account.

Join us on ABC Newcastle with Carol Duncan to discuss these issues and more.

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ABC Nightlife Computers: The Internet Name Wars

How the Internet’s name wars can affect you

The online empires want our names and identities, are the real costs of social media now being exposed? Our September ABC Nightlife spot on September 22 from 10pm looked at these issues and more.

Paul and Tony discussed how Google’s “Name Wars” or “nymwars” came about, why social media sites like Facebook and search engines want you to use to use your real names.

The podcast from the program is available from at Nightlife website, more details of Tony’s programs can be found there as well.

Is this a good thing or are there costs we should consider before handing over our intimate details to a social media or free cloud computing service?

Some of the topics we covered included;

  • What are the “name wars’?
  • Why do companies like Google and Facebook want us to use our ‘real’ identities?
  • How can they use the information they gather?
  • What problems does that cause for Internet users?
  • Can these problems spill into real life?
  • Are all web services doing this?
  • What are the risks to businesses using social media?
  • Is this the real cost of social media?

Some of the information we mentioned can be found here;

The cost of lunch: Google and Information Revenue
Google’s real names policy explained
Google’s Eric Schmidt on being an “identity service”, not a social network
Google’s company philosophy (note item two)
Why Twitter doesn’t care what your real name is

We’ll be adding more resources in the next few days, the next ABC Nightlife spot is on 20 October and our events page will have more details. If you have any suggestions for future programs or comments on the last show, please let us know as we love your feedback.

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Apple after Steve Jobs: ABC Weekend computers

What does Steve Jobs stepping down as Apple’s CEO mean to Mac users?

The September 11 ABC 702 Sydney Weekends segment discussed what Steve Jobs’ stepping down as Apple CEO means for Mac users.

Simon Marnie and Paul Wallbank looked at why Steve Jobs was important to Apple, who will be taking over and whether this affects whether you should buy an Mac computer, iPhone or iPad.

Listeners’ Questions

As usual, we had plenty of great questions from listeners and some of them we promised to get back to, these included the following.

Removing Mackeeper

Cheryl called about MacKeeper warnings that keep popping up on her Apple computer.

MacKeeper, and other variants like MacProtector and MacSecurity, are known as malware – software designed for malicious reasons – which has been the bane of Windows computer users for years.

Removing Mackeeper is relatively easy and Apple has released a security patch to fix it. Details and download are available at the Apple Support website.

Wiping an old computer

The most valuable thing on a computer is the data, so it’s important to wipe any system before disposing of it. Deborah asked how to wipe her old Mac system before she left it out for her council’s e-waste collection.

If you have an OS X or OS 9 disk, you can completely wipe and “zero” the disk to make it extremely difficult for someone to recover any data from the old computer. Apple have detailed instructions on this at their How To Zero All Data On A Disk page.

Warning! Before following these instructions, make sure you have backed up all important and valuable data.

How to disable automatic Windows Updates

Updating your computer, whether you have a Windows or Mac computer, is very important as new security bugs are found all the time. Gary though was finding his system automatically installing Windows Updates often disrupts his work.

It isn’t a good idea to totally disable the Windows Update service as those updates and patches are important, but you can change the settings so they are downloaded but not installed until you choose to do so.

Microsoft’s Knowledge Base describes how to change the Windows Update Settings, we recommend the download updates but let me choose when to install them option.

Next 702 Weekends tech spot

Our next Weekends spot is scheduled for 23rd October when we’ll be discussing how to backup your valuable data. Check the Events Page or subscribe to our newsletter for any changes to the 702 Sydney programs and any other upcoming radio shows.

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