Decoding the new economy

The future of Business in the 21st Century
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Taxing the internet

Apr 272013
 
Taxing the internet

US laws making online retailers levy state taxes are going to spread internationally as lawmakers look at closing loopholes.

  •  April 27, 2013
  •  Posted by Paul Wallbank at 9:46 pm
  •   No Responses
  •   government, Internet
  •  Tagged with: amazon, online shopping, retail, taxes, us

Starbucks Coffee as a digital innovator

Apr 252013
 
Starbucks Coffee as a digital innovator

Starbucks and IBM represent two very different ways that big companies are responding to the changing digital economy.

  •  April 25, 2013
  •  Posted by Paul Wallbank at 10:47 pm
  •   No Responses
  •   business advice, Innovation, Investment
  •  Tagged with: ibm, innovation, retail, starbucks

Walmart pays for cutting staff

Mar 292013
 
Walmart pays for cutting staff

Cutting staff numbers is costing Walmart dearly as customers desert the retailer for better stocked competitors.

  •  March 29, 2013
  •  Posted by Paul Wallbank at 6:52 pm
  •   No Responses
  •   business advice, management
  •  Tagged with: business, management, managerialism, recruitment, retail, wal-mart

Taxing the internet

Mar 232013
 
Taxing the internet

Cash strapped governments are trying to find new ways of raising revenue. Can they find sources online?

  •  March 23, 2013
  •  Posted by Paul Wallbank at 11:31 pm
  •   No Responses
  •   consumer, government, Investment, society
  •  Tagged with: e-commerce, government, retail, society, taxes

Democratising customer service

Mar 212013
 
Democratising customer service

How a cloud computing service wants to radically change customer service and business

  •  March 21, 2013
  •  Posted by Paul Wallbank at 1:05 pm
  •   No Responses
  •   business advice, cloud computing
  •  Tagged with: 1980s thinking, cloud computing, customer service, managment, retail
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Decoding the new economy

This blog looks at how society and business are changing in the 21st Century.

While the site has a focus on technology, I also look at the human factors along with the demographic and economic changes that are driving how we live, work and play.

About Paul
I'm a recovering entrepreneur, writer and broadcaster with a fascination about how our business world and society is evolving.

Since being invited on ABC Radio in 1998 to discuss Y2K issues, I've been speaking on technology and change for over 12 years. I've also written seven books.

I've founded four businesses and my team built PC Rescue into a national computer help network. I have a consulting business, Netsmarts, which helps businesses deal with challenges in the new economy.

Today I speak and write on change along with consulting to businesses on how they can take advantage of opportunities in today's fast changing marketplace.

. © 2013 Paul Wallbank

All rights are reserved for content on these pages. Please contact me if you'd like to reprint or syndicate any work. https://plus.google.com/106802240274924364431

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