I’ve long recommended AVG for home users. But since the release of version 7.5 there’s been a slow decline in the quality of both the support and the product itself.
Flagging a critical Windows dll file as a virus is a real worry. If that had happened to me, my first thought would have been that I’d stupidly infected myself with something.
The lesson when a result like this comes from the blue is to treat it with suspicion. If one virus checker flags a problem like this, hit it with a couple of others to confirm the problem.
I think I’ll have to change the free anti virus recommendation on the PC Rescue and IT Queries websites. It looks like Avast! is the best choice and I’ll keep AVG and Anti Vir as the alternatives.
Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has three regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published six computer books.
Since 1995 Paul has setup and run four business including PC Rescue which he grew to be a national IT support business. Paul currently works with government and businesses to help them navigate the challenges and opportunities of the new digital economy. 