London’s black cabs fight back against Uber

Can London’s black cabs fight back against Uber

Like many cities’ incumbent taxi industries, London’s iconic black cabs are suffering from the ris of Uber.

Now a consortium of operators, drivers groups and the manufacturer of black cabs have devised an action plan to attract Londoners back to their services.

The proposals include fast Wi-Fi, better integration with tube and bus services, access to bus lanes and – depressingly – tighter restrictions on more lightly regulated minicabs.

London’s black cabs are unique in having high standards for both driver and vehicles which results in them being ludicrously expensive, the reason why many locals use minicabs.

Those high standards though should be an advantage against Uber, however some of the tight regulation and the industry’s culture put the black cabs at a disadvantage.

Uber’s supporter and advocates of the gig economy would, correctly, cite the black cabs raising their game as the main benefit of disrupting the market although the advantage of ignoring many of the rules that apply to the incumbents is a big advantage as well.

Londoners will be happy with the improved services, but for the black cabs this is a fight for protecting their industry against a worldwide disruption. Regulations will probably not be enough to protect them.

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Author: Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

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