2UE Weekend Computers, 5 January 2013

Paul Wallbank stands in for Trevor Long to talk technology, computers and the internet on Radio 2UE Weekends from 3pm this Saturday

This Saturday from 3.10 pm I’ll be discussing tech with John Cadogan on Radio 2UE as the stand in for regular guest Trevor Long who’s in the US for the Consumer Electronics Show.

We’ll be taking calls on the Open Line, 13 13 32 or tweet to @paulwallbank while we’re on air. 2UE can be heard online or on 954 AM in the Sydney region.

Some of the things we’ll be covering include the following which we’ll be covering after John speaks to Trevor Long in Las Vegas.

R18 + video games

An adult’s only rating category for computer games has come into effect across Australia. The new R18+ will make it illegal for people under 18 to hire, buy or view any games given the rating, while it will be illegal for retailers to sell R18+ games without the new markings.

The new laws bring computer games into line with the classification system for films and other material and make Australia more consistent with international standards.

Google is working on an X phone

Google is working with Motorola on a handset code-named ‘X Phone’ that’s aimed at grabbing market share from Apple and Samsung.

Google acquired Motorola in May 2012 for $US 12.5 billion to bolster its portfolio as its Android operating system competes with Apple and Samsung.

It’s believed that the handset will feature an imaging and gesture-recognition software developer. The new handset is due out next year.

The first civil lawsuit against Instagram

A Californian Instagram user has levelled breach of contract and other claims against the company.

The lawsuit, filed by Finkelstein and Krinsk, says that customers who do not agree with Instagrams terms can cancel their profile, but they then forfeit their rights to photos they had previously shared on the service.

Instagram, which allows people to add filters and effects to photos and share them easily on the Internet, was acquired by Facebook earlier this year for $US 715 million.

It announced its revised terms of service last week and also announced its mandatory arbitration clause that forces users to waive their rights to participate in a class action lawsuit except under very limited circumstances.

Easing of restriction on Internet use on flights

The Federal Communications Commission (FCC) has approved an application process for airlines to obtain broadband Internet licenses aboard their planes. Previously airlines have been granted permission on an ad-hoc basis.

Airlines need the FCC’s permission to tap into satellite airwaves while in flight so that passengers can connect to the Internet.

They also need permission from the Federal Aviation Administration, which oversees the safety of inflight Internet systems.

The death of Netbooks

Netbooks have been overtaken by tablet computers and vendors are seeking to push more expensive items to their customers.

The Internet’s TCP/IP language celebrates its 30th birthday

Known as ‘flag day’ January 1, 1983 was the first time that the Us Department of Defence-commissioned ‘Arpanet network’ fully switched to use the Internet protocol suite communications system.

It began as a military project in the U.S in the late 1960’s and it paved the way for the arrival of the World Wide Web.

Summer sales of mobile phones are creating e-waste stockpiles

Over a third of Australians have bought or will consider buying a new mobile phone over Christmas and the summer sales.

This is contributing to the 22 million old mobile phones in Australia.

If these 22 million phones were recycled, they would divert nearly 120 tonnes of plastic from landfill.

Four out of 10 Australians have two or more old mobile phones lying around the home father dust.

Mobile Muster is the official recycling scheme of mobile phones.

You can drop your mobile phone off at a Mobile Muster Collection Point or pick up a reply-paid environment at any Australia Post store and post it in.

Your views, comments or questions are welcome so don’t be shy about calling in on 13 13 32 and Trevor Long will be back next week.

Similar posts:

NFC and the car key revolution

Near Field Communications (NFC) systems are more than just ways to pay bills with your smartphone, they promise to upset many industries.

Many businesses have made easy money by ‘clipping the ticket’ of the customer, new technologies like Near Field Communications and cloud computing threaten the easy profits of many organisations.

During yesterday’s 2UE Tech Talk Radio spot where Seamus Byrne and I stood in for Trevor Long, host John Cadogan raised the prospect of replacing car keys and even dashboards with smartphones equipped with Near Field Communications (NFC) systems.

Since NFC technologies appeared we’ve concentrated on the banking and payments aspects of these features but there’s far more to this technology than just smartphones replacing credit cards.

With the right software an NFC equipped smartphone, tablet computer, or even a wristwatch could replace any electronic controller – this is already happening with Wi-Fi or Bluetooth enabled home sound systems, TV remote controllers and games consoles.

An important effect of this is that it cuts out expensive custom replacements like bespoke control units or electronic car keys.

Car keys are a good example of how what was previously a high cost profitable item becomes commodified and those business that had a nice revenue stream find new technology cuts them out.

As keys become replaced with NFC enabled devices then then the scam of with new sets of keys costing up to a thousand dollars with fat profits for everybody involved becomes redundant.

This is something we’re seeing across industries as incumbent businesses find their profitable activities disrupted by smart players using new technology.

Just as manufacturing and publishing have been dealing with these disruptions for the past two decades, it’s coming to all industries and it’s going to take smart operators to deal with the changes.

Similar posts:

2UE Weekend Computers, 29 December 2012

Paul Wallbank and Seamus Byrne stand in for Trevor Long to talk technology, computers and the internet on Radio 2UE Weekends.

This Saturday from 3.10 pm Seamus Byrne and myself will be standing in for regular guest Trevor Long to discuss tech with John Cadogan on Radio 2UE.

We’ll be taking calls on the Open Line, 13 13 32 or tweet to @paulwallbank while we’re on air.

Some of the things we’ll be covering include the following.

What type of smart phone?

We have the iPhone, Android and Windows phones. Which ones are better?

  • The iPhone’s been dominating for the last few years, but now  Android is overtaking it. Why’s that?
  • Microsoft are pretty late with a mobile phone, can they catch up?
  • What’s happened to the other makes like Nokia, Blackberry and Motorola?
  • So what if you don’t want a smartphone, what if you just want something to make phone calls?

Checking your phone and Internet plans

There’s was story this week about how people are spending too much on their mobile phone and Internet plans. What should people be looking at and how often should they check their plans?

Paying for stuff with your mobile

You can use your phone as a boarding pass on some airlines, now Telstra and Vodafone are looking at ways to use your mobile to pay for groceries with your mobile phone.

  • How does the system work?
  • Who takes the money?
  • Is this safe?
  • How far is this away?

Your views, comments or questions are welcome so don’t be shy about calling in.

Similar posts:

Open Table and free mobile restaurant sites

Mobile websites are becoming essential to the hospitality industry.

One of the big challenges facing restaurants is how customers are moving to the mobile web, diners are using their smartphones to find establishments and expect to make bookings directly.

To help their customers deal with this move to smartphones, restaurant booking service Open Table is offering a free mobile website for their clients so establishments can have sites that are usable on smaller screens.

Whether this is worthwhile depends upon whether the restaurant is already using Open Table, the monthly fees are quite high at $200 per month plus a relatively low $1 commission per cover so it certainly isn’t worth subscribing to their service just to get a mobile optimised website.

For restaurants already using their service it’s best to check if your existing website already has a mobile feature as having two online addresses is only going to confuse customers.

Businesses using WordPress based sites just need to install a plug like WordPress Touch which detects when a smaller screen is viewing your site to change.

Open Table itself is somewhat of an internet old timer having been founded in 1998, making it one of the Tech Wreck survivors, and listed on the NASDAQ market eleven years later.

That a company like Open Table is recognising a mobile web presence is essential for hospitality businesses should be a further warning to restaurants, cafes and hotels that they need to take smartphones seriously.

Just as thirty years ago it was essential to have a Yellow Pages listing, today you’re missing out on customers if they can’t find you on their phones.

Regardless of whether you’re using Open Table or any other service, you need to have some form of mobile site working for you.

Similar posts:

Guarding your words

Mitt Romney and Alan Jones show how smartphones are changing politics and business

US presidential candidate Mitt Romney and Australian radio commentator Alan Jones have in one thing in common – not understanding that almost every person they know is carrying a listening device.

The smartphone is a powerful tool and one of its great features is how it makes a great dictation device, you can use the built in recording applications to jot down ideas or make a record of important conversations.

Political events are a great opportunity to record the candidates’ or speakers’ talks and this is what has caught both Jones and Romney.

The 47% dependent on welfare slur has probably sunk Romney’s presidential campaign. At the very least it’s exposed the contradictions at the heart of the Republican agenda as they try to demonise those receiving government entitlements while trying to win the votes of older Americans who rely on state subsidies to survive.

In many ways the US Republicans are facing the problem of electorates that believe their entitlements are sacred that all Western politicians will be grappling with over the next quarter century.

This contradiction isn’t something either the media or the Western political classes have the intellectual capacity to deal with, so there is little chance of a rational debate on the economic sustainability of the entitlement culture.

For Romney, this contradiction now threatens to sink his campaign.

The Jones problem is somewhat different, this nasty little man was speaking to the next generation of Australian Liberal Party apparatchiks and the controversy about his tasteless comments will probably improve his standing in the sewer in which he floats. In the wider community outside Jones’ increasingly narrow circle of influence his comments only confirm the low opinion decent people have of this man.

Jones though is not naive when using the media, the real naivety is among his guests. It’s been reported that before the event the audience were asked “if there were any journalists present”.

That question being asked betrays any claim that the organisers didn’t know Jones’ comments would be offensive. It also shows how the modern political fixer misunderstands the nature of today’s media. It’s likely a recording of proceedings would have leaked out through an enthusiastic supporter showing off.

What’s really instructive is how the kindergarten apparatchiks of the Young Liberals believe that shutting down recording devices will remove the risk of being held accountable. That mentality is pervasive through government and politics – shut down discussion and lie about what happened.

All of these politicians have to understand something Alan Jones has known all along; that a microphone should be treated like a loaded weapon and never assumed to be turned off and safe.

The days of what was said to the Poughkeepsie Chamber of Commerce or the Cootamundra Country Womens Association not being reported outside the local community are long gone. If you don’t want something broadcast nationally, then don’t say it.

On balance, this is good for democracy and leadership as it makes all politicians – and business leaders – far more accountable and transparent.

Accountability and transparency are anathema to the apparatchiks who run the political parties of the Western world. These people, despite their access to power, are ultimately going to be found wanting in a world where there is a recording device in almost every person’s pocket.

There are genuine privacy concerns with smartphones but for business and political leaders the days of “speaking with a forked tongue” are over. This is not a bad thing.

Similar posts:

I’m not paid to have doubts

What do you do when the CEO has no doubts?

The Seattle Times has an interesting interview with Microsoft CEO Steve Ballmer this weekend where he discusses what has been one of the biggest years ever for his company.

Midway through the Seattle Times story there’s a telling exchange.

Q: What is Microsoft’s plan if Windows 8 doesn’t take off?

A: You know, Windows 8 is going to do great.

Q: No doubt at all?

A: I’m not paid to have doubts. (Laughs.) I don’t have any. It’s a fantastic product. …

There is no plan B – Windows Phone is running late and their hardware partner Nokia is looking more foolish every day. Last week not only did they flub the launch of their latest phone, but they also managed to alienate the world’s tech media at the event.

It’s nice not to have doubts, but from outside the comfortable corporate headquarters Microsoft looks like they are struggling in this space.

Steve Ballmer might be more credible if he did admit to doubts and at least hint there is a plan B in their smartphone strategy.

Companies need leaders with doubts – doubts about their strategy, about their managers, about the economy and – most importantly – about their own infallibility.

One of the worst aspects of 1980s management ideology was the myth of the CEO superstar. Too many good businesses have been destroyed, and too much damage done to the global economy, by senior executives who have believed in their own infallibility.

Some doubts might help a business, particularly when that company is struggling with some serious threats.

Similar posts:

Driving Windows 8

Can Microsoft Office 2013 drive Windows 8 sales?

Microsoft today released their preview edition of Office 2013, the product that underpins the company’s dominance of the business IT sector.

Users sticking with an older version of Windows hurt Microsoft’s bottom line and one of the key parts of the company strategy with Office is to drive adoption of the latest operating systems which usually means buying new computers.

The problem for Microsoft is that there has been no real compelling reason for users to upgrade for a decade since the release of Office 2003.

Coupled with the failure of Microsoft Vista, this had damaged the PC industry’s model of users upgrading computers every three to five years.

Microsoft would be hoping the cloud integration features, the same versions on desktops, tablets and smartphones coupled with keen prices will be enough to make contented XP users make the jump to Windows 8 and buy a new computer as well.

Whether it does will depend on the market caring – if users simply don’t care about Office 2013, let alone Windows 8 on either desktops or smartphones, then Microsoft will struggle.

Unfortunately for Microsoft, the era where they could dictate what people used on their computers is over and that could be their biggest management challenge of all.

Similar posts: