ABC Newcastle and Upper Hunter: Dealing with a telco dispute

Dealing with a dispute over an Internet or phone bill can be a frustrating experience. But there are ways to deal with the problem and get the result you want.

Join Carol Duncan and Paul Wallbank from 2.40pm on Monday, September 20 to look the best ways to reduce stress when dealing with call centres and billing departments.

We have further information on this topic at Dealing with an ISP dispute.

Tune into ABC 1233 Newcastle or ABC Upper Hunter from 2.40pm or listen online through the ABC Newcastle webpage. We love to hear from listeners so feel free call in with your questions or comments on 1300 233 222 or text on 19922702. If you’re on Twitter you can tweet paul at @paulwallbank and 1233 Newcastle on @1233newcastle.

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By Paul Wallbank

Paul Wallbank is a speaker and writer charting how technology is changing society and business. Paul has four regular technology advice radio programs on ABC, a weekly column on the smartcompany.com.au website and has published seven books.

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