PR lessons from Uber Uber has made a lot of mistakes in its latest PR mishap, other businesses can learn from them.
When the virtual mob comes calling Businesses have to be prepared for the online lynch mob in a time of intolerence.
Trolls never sleep – Social media and the twenty four hour business Qantas Airlines learns the hard way that social media doesn’t sleep, unlike its marketing department.
Tracking the knowledge graph Facebook Graph search is powerful and dangerous which means we have to be careful about what we like and who we become friends with
Twenty Internet rules for politicians The web and social media is changing politics just as TV did which means new rules for politicians