Splitting two former internet giants Jan 282016 The results of eBay and PayPal show how combining the two internet companies was a folly January 28, 2016 Posted by Paul Wallbank at 11:46 am No Responses business advice, Innovation, Internet Tagged with: ebay, ecommerce, investment, payment, paypal
Breaking down old technology empires Oct 072014 HP and eBay splitting their businesses is part of a structural change in the technology industries October 7, 2014 Posted by Paul Wallbank at 5:56 pm No Responses business advice Tagged with: ebay, HP, paypal, PCs
Limits of the black box business May 242014 Many of the leading tech companies hide beyond mysterious algorithms or impassive customer support. That may prove to be their weakness. May 24, 2014 Posted by Paul Wallbank at 1:31 pm No Responses business advice, security, social media Tagged with: amazon, business, customer support, ebay, Facebook, google, management, security
Retail and the internet of machines Mar 052013 Paypal and eBay are using the Internet of machines to put service station cashiers out of work. March 5, 2013 Posted by Paul Wallbank at 11:53 am 1 Response Big Data, business advice, cloud computing, mobile Tagged with: ebay, ecommerce, internet of machines, paypal, retail
Transferring risk to the customer Dec 072012 The business model of many web startups transfers unacceptable risks to their users. December 7, 2012 Posted by Paul Wallbank at 7:29 am 1 Response business advice, Investment, legal, web Tagged with: airbnb, customer service, ebay, ethics, legal, paypal